Vista, CA

Vista Knoll Specialized Care Facility

5-star overall rating with 4-star inspections with 9 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

2000 Westwood Road, Vista, CA

(760) 630-2273

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

119

Certified beds

Average residents

115

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1990-05-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.77

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.97

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.54

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.28

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.74

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.69

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.51

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.15

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.81

CMS adjusted RN staffing hours

Adjusted total hours

4.51

CMS adjusted total nurse staffing hours

Case-mix index

1.30

Higher values indicate more complex resident acuity

RN turnover

31%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

35%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,493

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

29.59

Composite VBP score used to determine payment impact.

Payment multiplier

0.9855

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.08

Baseline 15.10% · Performance 20.93% · Measure score 1.08 · Achievement 1.08 · Improvement 0

Healthcare-associated infections

0

Baseline 4.42% · Performance 9.57% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.80

Baseline 41.67% · Performance 31.82% · Measure score 7.80 · Achievement 7.80 · Improvement 5.36

Adjusted total nurse staffing

2.97

Baseline 3.71 hours · Performance 3.92 hours · Measure score 2.97 · Achievement 2.97 · Improvement 0.52

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.61%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 325 · Observed rate 8.31% · Lower 95% interval 7.4%
Discharge to community 65.8%
50.57%
15.2 pts better
Better than the National Rate · Eligible stays 286 · Observed rate 60.84% · Lower 95% interval 59.97%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 93.98%
95.27%
1.3 pts worse
Numerator 203 · Denominator 216
Falls with major injury 1.39%
0.77%
0.6 pts worse
Numerator 3 · Denominator 216
Discharge self-care score 58.02%
53.69%
4.3 pts better
Numerator 76 · Denominator 131
Discharge mobility score 30.53%
50.94%
20.4 pts worse
Numerator 40 · Denominator 131
Pressure ulcers or injuries, new or worsened 0.93%
2.29%
1.4 pts better
Numerator 2 · Denominator 216 · Adjusted rate 0.73%
Healthcare-associated infections requiring hospitalization 9.57%
7.12%
2.5 pts worse
No Different than the National Rate · Eligible stays 184 · Observed rate 10.33% · Lower 95% interval 6.51%
Staff COVID-19 vaccination coverage 2.61%
8.2%
5.6 pts worse
Numerator 6 · Denominator 230
Staff flu vaccination coverage 15.26%
42%
26.7 pts worse
Numerator 38 · Denominator 249
Discharge function score 47.33%
56.45%
9.1 pts worse
Numerator 62 · Denominator 131
Transfer of health information to provider 98.08%
95.95%
2.1 pts better
Numerator 102 · Denominator 104
Transfer of health information to patient 97.7%
96.28%
1.4 pts better
Numerator 85 · Denominator 87
Resident COVID-19 vaccinations up to date 12.04%
25.2%
13.2 pts worse
Numerator 13 · Denominator 108

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.3
1.1 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.2 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
1.6
1 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.6 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.6%
1.6%
About the same
3.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.3% · Q3 2.4% · Q4 2.6% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.0%
6.8%
4.8 pts better
11.4%
9.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 1.3% · Q3 1.3% · Q4 0.0% · 4Q avg 2.0%
Percentage of long-stay residents who lose too much weight 1.0%
4.1%
3.1 pts better
5.4%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.3% · Q3 1.3% · Q4 1.4% · 4Q avg 1.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.5%
13.7%
9.8 pts worse
19.6%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.4% · Q2 23.1% · Q3 24.7% · Q4 21.8% · 4Q avg 23.5%
Percentage of long-stay residents who received an antipsychotic medication 12.9%
14.2%
1.3 pts better
16.7%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.2%
11.0%
6.8 pts better
16.3%
12.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 3.0% · Q3 7.6% · Q4 0.0% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.6%
10.7%
4.1 pts better
14.9%
8.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 1.4% · Q3 8.1% · Q4 8.6% · 4Q avg 6.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
1.0%
0.7 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.2% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
1.2%
0.9 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 13.1%
10.9%
2.2 pts worse
19.8%
6.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.1% · Q2 14.4% · Q3 11.1% · Q4 11.6% · 4Q avg 13.1%
Percentage of long-stay residents with pressure ulcers 2.1%
4.7%
2.6 pts better
5.1%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 2.9% · Q3 2.7% · Q4 0.0% · 4Q avg 2.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
94.0%
4.5 pts better
81.7%
16.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.9% · Q2 97.5% · Q3 99.0% · Q4 99.7% · 4Q avg 98.5%
Percentage of short-stay residents who had an outpatient emergency department visit 9.1%
11.2%
2.1 pts better
12.0%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 9.1% · Observed 8.9% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.5%
0.7 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 0.5% · Q4 1.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.1%
93.2%
2.9 pts better
79.7%
16.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.9%
23.2%
4.7 pts worse
23.9%
4 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.9% · Observed 25.5% · Expected 21.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-26 · Fire 2025-09-26

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Cycle 2 Health 2022-08-26 · Fire 2022-08-26

12 health deficiencies

Top issue: Pharmacy Service (5 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2019-03-04 · Fire 2019-03-04

11 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-09-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-09

E · Potential for more than minimal harm 2025-09-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-11-19

D · Potential for more than minimal harm 2022-08-26

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-09-19

D · Potential for more than minimal harm 2022-08-26

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2022-09-19

D · Potential for more than minimal harm 2022-08-26

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2022-09-19

D · Potential for more than minimal harm 2022-08-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-09-19

D · Potential for more than minimal harm 2022-08-26

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-09-19

E · Potential for more than minimal harm 2019-03-04

K771 · Miscellaneous Deficiencies

Fire Safety

Ensure that smoke control systems are tested and documented in accordance with established engineering principles.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-05-16

D · Potential for more than minimal harm 2019-03-04

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2019-05-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-26

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-12-20

D · Potential for more than minimal harm 2025-09-26

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-12-20

D · Potential for more than minimal harm 2024-09-04

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-04-15

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-05-01

D · Potential for more than minimal harm 2023-05-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-25

E · Potential for more than minimal harm 2022-08-26

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-09-26

E · Potential for more than minimal harm 2022-08-26

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-09-26

E · Potential for more than minimal harm 2022-08-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2022-09-26

D · Potential for more than minimal harm 2022-08-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-09-26

E · Potential for more than minimal harm 2019-03-04

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2019-03-28

E · Potential for more than minimal harm 2019-03-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-03-28

E · Potential for more than minimal harm 2019-03-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-03-28

D · Potential for more than minimal harm 2019-03-04

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2019-03-28

Penalties and ownership

What sits behind the stars

Ownership

Flagstone Healthcare South LLC

5% Or Greater Direct Ownership Interest · Organization

100% 41 facilities 2006-01-30
The Ensign Group Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 209 facilities 2003-10-01
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2006-01-30
Gardner, Clayton

Operational/Managerial Control · Individual

0% 1 facilities 2009-10-01
Gardner, Clayton

W-2 Managing Employee · Individual

0% 1 facilities 2009-10-01
Willits, Adam

Corporate Director · Individual

0% 69 facilities 2019-01-30

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