Laguna Hills, CA

Villa Valencia Healthcare Center

3-star overall rating with 3-star inspections with 22 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

25000 Calle De Los Caballeros, Laguna Hills, CA

(949) 609-7540

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

59

Certified beds

Average residents

52

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Aspen Skilled Healthcare

Operator or chain grouping

Approved since

1991-06-24

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

34 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.22

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.53

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.90

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.65

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.75

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.00

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.87

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.38

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.86

CMS adjusted RN staffing hours

Adjusted total hours

3.29

CMS adjusted total nurse staffing hours

Case-mix index

1.93

Higher values indicate more complex resident acuity

RN turnover

18%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,328

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.10

Composite VBP score used to determine payment impact.

Payment multiplier

0.9844

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.07

Baseline 20.36% · Performance 20.01% · Measure score 3.07 · Achievement 3.07 · Improvement 0.56

Healthcare-associated infections

3.18

Baseline 6.94% · Performance 6.88% · Measure score 3.18 · Achievement 3.18 · Improvement 0

Total nurse turnover

4.59

Baseline 40.82% · Performance 44.93% · Measure score 4.59 · Achievement 4.59 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.29 hours · Performance 3.08 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.58%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 776 · Observed rate 7.73% · Lower 95% interval 7.47%
Discharge to community 74.14%
50.57%
23.6 pts better
Better than the National Rate · Eligible stays 774 · Observed rate 72.74% · Lower 95% interval 70.51%
Medicare spending per beneficiary 1.09
1.02
0.1 pts worse
Drug regimen review with follow-up 99%
95.27%
3.7 pts better
Numerator 496 · Denominator 501
Falls with major injury 0.4%
0.77%
0.4 pts better
Numerator 2 · Denominator 501
Discharge self-care score 25.66%
53.69%
28 pts worse
Numerator 68 · Denominator 265
Discharge mobility score 37.36%
50.94%
13.6 pts worse
Numerator 99 · Denominator 265
Pressure ulcers or injuries, new or worsened 1%
2.29%
1.3 pts better
Numerator 5 · Denominator 501 · Adjusted rate 0.92%
Healthcare-associated infections requiring hospitalization 6.88%
7.12%
0.2 pts better
No Different than the National Rate · Eligible stays 497 · Observed rate 6.04% · Lower 95% interval 4.95%
Staff COVID-19 vaccination coverage 32%
8.2%
23.8 pts better
Numerator 48 · Denominator 150
Staff flu vaccination coverage 52.08%
42%
10.1 pts better
Numerator 75 · Denominator 144
Discharge function score 32.45%
56.45%
24 pts worse
Numerator 86 · Denominator 265
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 145 · Denominator 145
Transfer of health information to patient 98.28%
96.28%
2 pts better
Numerator 343 · Denominator 349
Resident COVID-19 vaccinations up to date 34.48%
25.2%
9.3 pts better
Numerator 90 · Denominator 261

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
94.0%
3.7 pts better
81.7%
16 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.8% · Q2 97.7% · Q3 97.2% · Q4 99.1% · 4Q avg 97.7%
Percentage of short-stay residents who had an outpatient emergency department visit 9.1%
11.2%
2.1 pts better
12.0%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 9.1% · Observed 8.5% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.7%
93.2%
1.5 pts worse
79.7%
12 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 91.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.4%
23.2%
1.2 pts worse
23.9%
0.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.4% · Observed 23.0% · Expected 22.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-16 · Fire 2025-05-16

22 health deficiencies

Top issue: Environmental (4 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-06-13 · Fire 2024-06-13

6 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2022-11-10 · Fire 2022-11-10

15 health deficiencies

Top issue: Nutrition and Dietary (6 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-16

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-16

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-16

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-16

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-05

C · Minimal harm 2025-05-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-05

C · Minimal harm 2025-05-16

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-06-05

E · Potential for more than minimal harm 2024-06-13

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-15

E · Potential for more than minimal harm 2024-06-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-15

D · Potential for more than minimal harm 2024-06-13

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2024-07-15

D · Potential for more than minimal harm 2024-06-13

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-07-15

D · Potential for more than minimal harm 2024-06-13

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-15

D · Potential for more than minimal harm 2024-06-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-15

D · Potential for more than minimal harm 2024-06-13

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-15

D · Potential for more than minimal harm 2022-11-10

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2022-11-28

D · Potential for more than minimal harm 2022-11-10

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2022-11-28

D · Potential for more than minimal harm 2022-11-10

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-11-28

D · Potential for more than minimal harm 2022-11-10

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-11-28

D · Potential for more than minimal harm 2022-11-10

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-11-28

D · Potential for more than minimal harm 2022-11-10

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-11-28

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-21

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-06

B · Minimal harm 2026-01-21

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-06

D · Potential for more than minimal harm 2025-10-10

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-10-30

D · Potential for more than minimal harm 2025-10-10

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-31

D · Potential for more than minimal harm 2025-10-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-31

D · Potential for more than minimal harm 2025-10-10

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2025-10-31

B · Minimal harm 2025-10-10

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-31

E · Potential for more than minimal harm 2025-05-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-12

E · Potential for more than minimal harm 2025-05-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-12

E · Potential for more than minimal harm 2025-05-16

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-16

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-06-12

B · Minimal harm 2025-05-16

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-06-12

B · Minimal harm 2025-05-16

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-06-12

B · Minimal harm 2025-04-02

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-12

B · Minimal harm 2025-02-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-10

B · Minimal harm 2024-09-05

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-10-04

B · Minimal harm 2024-07-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-06-13

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-07-02

D · Potential for more than minimal harm 2024-06-13

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-02

D · Potential for more than minimal harm 2024-02-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-08

D · Potential for more than minimal harm 2023-10-04

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-27

B · Minimal harm 2023-08-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-09-15

D · Potential for more than minimal harm 2023-06-12

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-07-23

F · Potential for more than minimal harm 2022-11-10

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2022-12-10

F · Potential for more than minimal harm 2022-11-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-11-10

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2022-12-10

B · Minimal harm 2022-11-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-12-10

B · Minimal harm 2022-11-10

F885 · Infection Control Deficiencies

Health

Report COVID19 data to residents and families.

Corrected 2022-12-10

Penalties and ownership

What sits behind the stars

Ownership

Alhv LLC

Operational/Managerial Control · Organization

0% 1 facilities 2020-08-06
Caslmon, Timothy

Operational/Managerial Control · Individual

0% 12 facilities 2023-01-01
Nordfelt, Spencer

Operational/Managerial Control · Individual

0% 2 facilities 2022-01-03
Thompson, Stephen

Operational/Managerial Control · Individual

0% 15 facilities 2023-01-01
Tran, Roger

Operational/Managerial Control · Individual

0% 3 facilities 2017-07-01
Villahermosa-Calumpang, Cristina

Operational/Managerial Control · Individual

0% 1 facilities 2021-03-31

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