Federal inspection record · CMS data as of October 1, 2026
Viewcrest Health Center
3111 Church Street, Duluth, MN · (218) 727-8801
- Certified beds
- 88
- Residents per day
- 85
- Ownership
- Non-Profit
- Chain
- St. Francis Health Services
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1987
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Minnesota.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Minnesota homes
Viewcrest Health Center carries 43 inspection points. That is fewer than 53% of Minnesota's 335 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Minnesota: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9 pts
- 4★ 9–30 pts
- 3★ 30–54 pts
- 2★ 54–92 pts
- 1★ over 92 pts
Bars show every rated home in Minnesota by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
26 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (4)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Ensure that residents are free from significant medication errors.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care8D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide activities to meet all resident's needs.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights5E
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- E
Honor the resident's right to manage his or her financial affairs.
- E
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
- E
Assure the security of all personal funds of residents deposited with the facility.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control3F
- D
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
- E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nutrition and Dietary3F
- F
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Assessment and Care Planning2D
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service1D
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspection history
2025-08-21
2 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-07-11
6 health deficiencies · 5 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2023-09-21
18 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 38 min of nursing staff time a day, 50 min of it from a registered nurse.
This home
3 h 38 min
Minnesota average
4 h 16 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 53% of nursing staff and 31% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$71,076 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-06-02 | Fine | $19,635 |
| 2026-06-02 | Payment Denial · 5 day denial | $0 |
| 2025-03-21 | Fine | $17,345 |
| 2024-07-11 | Fine | $10,839 |
| 2024-05-14 | Fine | $14,433 |
| 2024-02-14 | Fine | $8,824 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.9 pts worse | 92.4% | 97.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.1 pts better | 97.5% | 96.4% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts better | 3.5% | 4.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.1 pts worse | 6.2% | 4.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.8 pts better | 3.1% | 3.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication13.2 pts worse | 25.9% | 12.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication4.8 pts better | 12.4% | 17.2% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts worse | 0.3% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.5 pts better | 15.3% | 18.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.8 pts better | 14.4% | 18.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better | 1.4% | 1.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.6 pts better | 1.0% | 2.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.4 pts worse | 28.1% | 23.7% | 18.3% |
| Percentage of long-stay residents with pressure ulcersAbout the same | 5.1% | 5.1% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine28.3 pts worse | 59.8% | 88.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5.8 pts better | 8.8% | 14.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.5% | 1.9% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.6 pts worse | 74.7% | 83.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission13.2 pts better | 9.8% | 23.0% | 23.4% |
·
Who owns and runs it
115 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bach, Curtis | Corporate Director · Individual | 0% | 14 facilities |
| Bach, Curtis | Corporate Officer · Individual | 0% | 14 facilities |
| Bach, Curtis | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Bach, Curtis | Adp Of The SNF · Individual | 0% | 14 facilities |
| Barry, Heidi | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Barry, Heidi | Adp Of The SNF · Individual | 0% | 1 facilities |
| Big Stone Therapies, Inc | Operational/Managerial Control · Organization | 0% | 12 facilities |
| Big Stone Therapies, Inc | Adp Of The SNF · Organization | 0% | 12 facilities |
| Boyum, Britney | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Boyum, Britney | Adp Of The SNF · Individual | 0% | 1 facilities |
| Burrows, Amanda | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Burrows, Amanda | Adp Of The SNF · Individual | 0% | 7 facilities |
| Caspers, Megan | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Caspers, Megan | Adp Of The SNF · Individual | 0% | 14 facilities |
| Christensen, Drew | Adp Of The SNF · Individual | 0% | 1 facilities |
| Dripps, Daniel | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Dripps, Daniel | Corporate Director · Individual | 0% | 14 facilities |
| Dripps, Daniel | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Dripps, Daniel | Adp Of The SNF · Individual | 0% | 14 facilities |
| Edin, Colt | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Edin, Colt | Adp Of The SNF · Individual | 0% | 2 facilities |
| Ehlers, Douglas | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Ehlers, Douglas | Corporate Director · Individual | 0% | 14 facilities |
| Ehlers, Douglas | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Ehlers, Douglas | Adp Of The SNF · Individual | 0% | 14 facilities |
| Eide Bailly Llp | Operational/Managerial Control · Organization | 0% | 32 facilities |
| Eide Bailly Llp | Adp Of The SNF · Organization | 0% | 32 facilities |
| Fishel, Chester | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Fishel, Chester | Adp Of The SNF · Individual | 0% | 2 facilities |
| Goodnough, Jennifer | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Goodnough, Jennifer | Corporate Director · Individual | 0% | 14 facilities |
| Goodnough, Jennifer | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Goodnough, Jennifer | Adp Of The SNF · Individual | 0% | 14 facilities |
| Gramm, Timothy | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Gramm, Timothy | Corporate Director · Individual | 0% | 14 facilities |
| Gramm, Timothy | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Granheim, Kascie | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Granheim, Kascie | Adp Of The SNF · Individual | 0% | 2 facilities |
| Hanneken, Michelle | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Hanneken, Michelle | Adp Of The SNF · Individual | 0% | 14 facilities |
| Hejhal, Roxanne | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Hejhal, Roxanne | Adp Of The SNF · Individual | 0% | 14 facilities |
| Hofmann, Reed | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Hofmann, Reed | Adp Of The SNF · Individual | 0% | 14 facilities |
| Laflamme, Darren | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Laflamme, Darren | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lair, Michael | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Lair, Michael | Corporate Director · Individual | 0% | 14 facilities |
| Lair, Michael | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Lair, Michael | Adp Of The SNF · Individual | 0% | 14 facilities |
| Letich, Elizabeth | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Letich, Elizabeth | Adp Of The SNF · Individual | 0% | 4 facilities |
| Lienemann, Steven | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Lienemann, Steven | Corporate Director · Individual | 0% | 14 facilities |
| Lienemann, Steven | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Lienemann, Steven | Adp Of The SNF · Individual | 0% | 14 facilities |
| Luetmer, John | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Luetmer, John | Corporate Director · Individual | 0% | 14 facilities |
| Luetmer, John | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Luetmer, John | Adp Of The SNF · Individual | 0% | 14 facilities |
| Marlow, Jina | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Marlow, Jina | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Marlow, Jina | Adp Of The SNF · Individual | 0% | 14 facilities |
| Nelson, Patrick | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Nelson, Patrick | Corporate Director · Individual | 0% | 14 facilities |
| Nelson, Patrick | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Nelson, Patrick | Adp Of The SNF · Individual | 0% | 14 facilities |
| Oliphant, Miranda | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Oliphant, Miranda | Adp Of The SNF · Individual | 0% | 1 facilities |
| Peterson-Devries, Cami | Corporate Officer · Individual | 0% | 14 facilities |
| Peterson-Devries, Cami | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Peterson-Devries, Cami | Adp Of The SNF · Individual | 0% | 14 facilities |
| Raw, Carol | Corporate Director · Individual | 0% | 14 facilities |
| Raw, Carol | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Raw, Carol | Adp Of The SNF · Individual | 0% | 14 facilities |
| Rentz, Laura | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Rentz, Laura | Corporate Director · Individual | 0% | 14 facilities |
| Rentz, Laura | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Rentz, Laura | Adp Of The SNF · Individual | 0% | 14 facilities |
| Rentz, Mark | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Rentz, Mark | Adp Of The SNF · Individual | 0% | 14 facilities |
| Rentz, Paul | Managing Control - Governing Body · Individual | 0% | 13 facilities |
| Rentz, Paul | Corporate Director · Individual | 0% | 13 facilities |
| Rentz, Paul | Operational/Managerial Control · Individual | 0% | 13 facilities |
| Rentz, Paul | Adp Of The SNF · Individual | 0% | 13 facilities |
| Ryan, Ben | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Ryan, Ben | Adp Of The SNF · Individual | 0% | 15 facilities |
| Ryan, Geoffrey | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Ryan, Geoffrey | Adp Of The SNF · Individual | 0% | 5 facilities |
| Schneider, Todd | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Schneider, Todd | Corporate Director · Individual | 0% | 14 facilities |
| Schneider, Todd | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Schneider, Todd | Adp Of The SNF · Individual | 0% | 14 facilities |
| Slivensky, Jane | Adp Of The SNF · Individual | 0% | 1 facilities |
| St. Francis Health Services Of Morris, Inc | Direct Ownership Interest · Organization | 0% | 13 facilities |
| St. Francis Health Services Of Morris, Inc | Operational/Managerial Control · Organization | 0% | 13 facilities |
| St. Francis Health Services Of Morris, Inc | Adp Of The SNF · Organization | 0% | 13 facilities |
| Stock, Kelsey | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Stock, Kelsey | Adp Of The SNF · Individual | 0% | 14 facilities |
| Tepovich, Nicholas | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Tepovich, Nicholas | Adp Of The SNF · Individual | 0% | 4 facilities |
| Thompson, Renee | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Thompson, Renee | Adp Of The SNF · Individual | 0% | 15 facilities |
| Tomoson, April | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Tomoson, April | Adp Of The SNF · Individual | 0% | 14 facilities |
| Walker, Amy | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Walker, Amy | Adp Of The SNF · Individual | 0% | 15 facilities |
| Wick, Ashley | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Wick, Ashley | Adp Of The SNF · Individual | 0% | 1 facilities |
| Wiese, Lorraine | Managing Control - Governing Body · Individual | 0% | 14 facilities |
| Wiese, Lorraine | Corporate Director · Individual | 0% | 14 facilities |
| Wiese, Lorraine | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Wiese, Lorraine | Adp Of The SNF · Individual | 0% | 14 facilities |
| Wolf, Jordan | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Wolf, Jordan | Adp Of The SNF · Individual | 0% | 3 facilities |
·
Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- D
Provide properly protected cooking facilities.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install corridor and hallway doors that block smoke.
- C
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Egress2D
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems1F
- F
Ensure proper usage of power strips and extension cords.
·
Other homes nearby
-
★★★★★
- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 33 min
- Fines
- $170,619
-
Benedictine Health Center
Duluth, MN · Benedictine Health System · Abuse icon
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 56 min
- Fines
- $0
-
Bayshore Residence And Rehabilitation Center
Duluth, MN · Ephram Lahasky
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 28 min
- Fines
- $132,398