Federal inspection record · CMS data as of October 1, 2026

Victoria Care Center

3541 Puente Avenue, Baldwin Park, CA · (626) 962-1043

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
49
Residents per day
43
Ownership
For-Profit
Chain
David Johnson
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 5, 1979

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Victoria Care Center carries 62 inspection points. That is fewer than 70% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 62 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

36 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 14 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care10E
  1. E

    Provide safe and appropriate respiratory care for a resident when needed.

    April 9, 2026 · Standard · F695 · Corrected May 1, 2026

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    April 9, 2026 · Standard · F693 · Corrected May 1, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 16, 2025 · Complaint · F689 · Corrected June 4, 2025

  4. E

    Provide safe and appropriate respiratory care for a resident when needed.

    February 16, 2025 · Standard · F695 · Corrected February 18, 2025

  5. E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    February 16, 2025 · Standard · F700 · Corrected February 18, 2025

  6. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 16, 2025 · Standard · F698 · Corrected February 17, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 5, 2024 · Complaint · F684 · Corrected November 27, 2024

  8. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 11, 2024 · Standard · F689 · Corrected February 29, 2024

  9. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 11, 2024 · Standard · F698 · Corrected February 29, 2024

  10. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 11, 2024 · Standard · F695 · Corrected February 29, 2024

Resident Rights7E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    April 9, 2026 · Standard · F558 · Corrected May 1, 2026

  2. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 16, 2025 · Standard · F578 · Corrected February 26, 2025

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    February 16, 2025 · Standard · F558 · Corrected February 19, 2025

  4. D

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    June 13, 2024 · Complaint · F626 · Corrected July 2, 2024

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 11, 2024 · Standard · F550 · Corrected February 29, 2024

  6. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 11, 2024 · Standard · F578 · Corrected February 29, 2024

  7. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    January 9, 2024 · Complaint · F557 · Corrected January 19, 2024

Resident Assessment and Care Planning6E
  1. E

    Ensure each resident receives an accurate assessment.

    April 9, 2026 · Standard · F641 · Corrected May 1, 2026

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 9, 2026 · Standard · F656 · Corrected May 1, 2026

  3. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 9, 2026 · Standard · F657 · Corrected May 1, 2026

  4. D

    Ensure each resident receives an accurate assessment.

    June 12, 2025 · Complaint · F641 · Corrected June 12, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 11, 2024 · Standard · F656 · Corrected February 29, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 11, 2024 · Standard · F842 · Corrected February 29, 2024

Pharmacy Service3E
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    April 9, 2026 · Standard · F756 · Corrected May 1, 2026

  2. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    February 16, 2025 · Standard · F758 · Corrected February 17, 2025

  3. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    February 11, 2024 · Standard · F756 · Corrected February 29, 2024

Environmental3B
  1. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    April 9, 2026 · Standard · F912 · Corrected May 1, 2026

  2. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    February 16, 2025 · Standard · F912 · Corrected February 17, 2025

  3. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    February 11, 2024 · Standard · F912 · Corrected February 29, 2024

Nursing and Physician Services2E
  1. E

    Post nurse staffing information every day.

    April 9, 2026 · Standard · F732 · Corrected May 1, 2026

  2. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    February 11, 2024 · Standard · F726 · Corrected February 29, 2024

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 9, 2026 · Standard · F812 · Corrected May 1, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 11, 2024 · Standard · F812 · Corrected February 29, 2024

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    February 16, 2025 · Standard · F880 · Corrected February 17, 2025

  2. D

    Provide and implement an infection prevention and control program.

    February 11, 2024 · Standard · F880 · Corrected February 29, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    February 11, 2024 · Standard · F604 · Corrected February 29, 2024

Inspection history

  1. 2026-04-09

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  2. 2025-02-16

    11 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2024-02-11

    15 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 34 min of nursing staff time a day, 21 min of it from a registered nurse.

This home

4 h 34 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.92.21.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.51.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.6 pts better99.3%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms0.6 pts better7.0%7.6%13.5%
Percentage of long-stay residents who lose too much weight2.6 pts better1.5%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.4 pts better9.3%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication12.3 pts better0.0%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.6 pts better5.3%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.3 pts worse13.5%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.8%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.5 pts better8.3%9.8%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts worse4.7%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4 pts better98.6%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.4 pts better8.7%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better0.0%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better100.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.3 pts worse25.9%22.6%23.4%

·

Who owns and runs it

21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Puente Partners LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Brice, JoshuaOperational/Managerial Control · Individual0%1 facilities
Brice, JoshuaAdp Of The SNF · Individual0%1 facilities
Chimwaza, PearsonOperational/Managerial Control · Individual0%2 facilities
Chimwaza, PearsonAdp Of The SNF · Individual0%2 facilities
Dehghanmanesh, AdrianOperational/Managerial Control · Individual0%44 facilities
Dehghanmanesh, AdrianAdp Of The SNF · Individual0%44 facilities
Dhiman, NaveenOperational/Managerial Control · Individual0%1 facilities
Dhiman, NaveenAdp Of The SNF · Individual0%1 facilities
Farrales, MaryAdp Of The SNF · Individual0%43 facilities
Johnson, FrankManaging Control - Governing Body · Individual0%42 facilities
Johnson, FrankOperational/Managerial Control · Individual0%42 facilities
Kochek, JoshuaOperational/Managerial Control · Individual0%43 facilities
Kochek, JoshuaAdp Of The SNF · Individual0%43 facilities
Oxford, MichealOperational/Managerial Control · Individual0%42 facilities
Oxford, MichealAdp Of The SNF · Individual0%42 facilities
Puente Partners LLCOperational/Managerial Control · Organization0%1 facilities
Puente Partners LLCAdp Of The SNF · Organization0%1 facilities
Rose Baldwin Park Property LP5% Or Greater Security Interest · Organization0%1 facilities
Rose Baldwin Park Property LPAdp Of The SNF · Organization0%1 facilities
Sun Mar Management ServicesAdp Of The SNF · Organization0%24 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4D
  1. D

    Provide properly protected cooking facilities.

    April 9, 2026 · K324 · Corrected May 1, 2026

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 16, 2025 · K353 · Corrected March 12, 2025

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    February 16, 2025 · K355 · Corrected March 12, 2025

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 11, 2024 · K321 · Corrected February 29, 2024

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    April 9, 2026 · K511 · Corrected May 1, 2026

Emergency Preparedness1C
  1. C

    Implement emergency and standby power systems.

    April 9, 2026 · E41 · Corrected May 1, 2026

·

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