Federal inspection record · CMS data as of October 1, 2026
Vi At Palo Alto
600 Sand Hill Road, Palo Alto, CA · (650) 853-5001
- CMS high-performer trophy
- Certified beds
- 44
- Residents per day
- 38
- Ownership
- For-Profit
- Chain
- Vi Living
- Medicare / Medicaid
- Medicare
- Certified since
- September 7, 2006
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change (already 5)
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Vi At Palo Alto carries 32 inspection points. That is fewer than 90% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
18 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Pharmacy Service4D
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure medication error rates are not 5 percent or greater.
Infection Control4D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- D
Implement a program that monitors antibiotic use.
Quality of Life and Care4E
- E
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary3E
- E
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning1D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights1D
- D
Keep residents' personal and medical records private and confidential.
Inspection history
2026-01-26
5 health deficiencies · 2 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2024-08-23
6 health deficiencies · 3 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2023-03-17
7 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 5 h 58 min of nursing staff time a day, 1 h 34 min of it from a registered nurse.
This home
5 h 58 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 21% of nursing staff and 23% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1.3 pts better | 0.9 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.3 pts better | 0.2 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better | 0.0% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms7.6 pts better | 0.0% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.7 pts worse | 8.8% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8 pts better | 5.7% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3 pts better | 9.3% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.1 pts worse | 16.0% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.9 pts worse | 16.1% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection3.3 pts worse | 4.5% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.9 pts better | 4.9% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.4 pts better | 1.9% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better | 100.0% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.1 pts better | 10.0% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better | 0.8% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.8 pts better | 95.9% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission9.9 pts better | 12.7% | 22.6% | 23.4% |
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Who owns and runs it
38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Cc Development Group LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 7 facilities |
| Margot And Tom Pritzker Foundation | 5% Or Greater Indirect Ownership Interest · Organization | 10% | 3 facilities |
| P. G. - Karen Trust | 5% Or Greater Indirect Ownership Interest · Organization | 9% | 3 facilities |
| Pritzker Pucker Family Foundation No. 2 | 5% Or Greater Indirect Ownership Interest · Organization | 9% | 3 facilities |
| P. G. - Nicholas Trust | 5% Or Greater Indirect Ownership Interest · Organization | 6% | 3 facilities |
| P. G. - Daniel Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| P. G. - Don #3 Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| P. G. - Jim Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| P. G. - Johnny Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| P. G. - Linda Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| P. G. - Tony Trust | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 3 facilities |
| Alves, Valerie | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Alves, Valerie | Adp Of The SNF · Individual | 0% | 1 facilities |
| Boyle, Neal | Corporate Officer · Individual | 0% | 1 facilities |
| Classic Residence Management Limited Partnership | Operational/Managerial Control · Organization | 0% | 10 facilities |
| Classic Residence Management Limited Partnership | Adp Of The SNF · Organization | 0% | 10 facilities |
| Cope, Tara | Corporate Director · Individual | 0% | 10 facilities |
| Evraets, Melissa | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Evraets, Melissa | Adp Of The SNF · Individual | 0% | 6 facilities |
| Fadem, Andrea | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Fadem, Andrea | Adp Of The SNF · Individual | 0% | 1 facilities |
| Fowler, Steven | Corporate Officer · Individual | 0% | 2 facilities |
| Halvaei, Jason | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Halvaei, Jason | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hibbs, Alexander | Corporate Officer · Individual | 0% | 1 facilities |
| Hussain, Yusra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hussain, Yusra | Adp Of The SNF · Individual | 0% | 1 facilities |
| Koselak, John | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Koselak, John | Adp Of The SNF · Individual | 0% | 1 facilities |
| Koszylko, Tomek | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Koszylko, Tomek | Adp Of The SNF · Individual | 0% | 10 facilities |
| Maslow, Cary | Corporate Director · Individual | 0% | 4 facilities |
| Maslow, Cary | Adp Of The SNF · Individual | 0% | 4 facilities |
| Muszynski, Thomas | Corporate Director · Individual | 0% | 10 facilities |
| Poorman, John | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 3 facilities |
| Smith, Gary | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 12 facilities |
| Williams, Bridget | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Williams, Bridget | Adp Of The SNF · Individual | 0% | 10 facilities |
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Fire safety
9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4F
- D
Install corridor and hallway doors that block smoke.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Gas, Vacuum, and Electrical Systems2D
- D
Ensure proper usage of power strips and extension cords.
- D
Ensure proper usage of power strips and extension cords.
Services1F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous1F
- F
Have simulated fire drills held at unexpected times.
Egress1D
- D
Have properly located and lighted "Exit" signs.
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Other homes nearby
-
Atherton Park Post-Acute
Menlo Park, CA · Kalesta Healthcare Group
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 58 min
- Fines
- $0
-
Palo Alto Post-Acute
Palo Alto, CA · Spyglass Healthcare
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 15 min
- Fines
- $0
-
Webster House
Palo Alto, CA · Front Porch
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 50 min
- Fines
- $0