Sandpoint, ID

Valley Vista Care Center of Sandpoint

1-star overall rating with 1-star inspections with $40,918 in total fines with 14 recent health deficiencies

220 South Division Ave, Sandpoint, ID

(208) 265-4514

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

73

Certified beds

Average residents

58

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1973-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.64

Registered nurse staffing · state 0.83 · national 0.68

LPN hours / resident day

0.87

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.74

Nurse aide staffing · state 2.47 · national 2.35

Total nurse hours

4.24

All reported nurse hours · state 4.07 · national 3.89

Licensed hours

1.50

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.74

Weekend nurse staffing · state 3.47 · national 3.43

Weekend RN hours

0.46

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.68

CMS adjusted RN staffing hours

Adjusted total hours

4.50

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

63%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,989

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

37.84

Composite VBP score used to determine payment impact.

Payment multiplier

0.9910

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.49

Performance 19.81% · Measure score 3.49 · Achievement 3.49 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

5.45

Performance 6.21% · Measure score 5.45 · Achievement 5.45 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

2.50

Baseline 68.48% · Performance 55.41% · Measure score 2.50 · Achievement 2.02 · Improvement 2.50

Adjusted total nurse staffing

3.70

Baseline 4.14 hours · Performance 4.13 hours · Measure score 3.70 · Achievement 3.70 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.18%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 44 · Observed rate 4.55% · Lower 95% interval 6.51%
Discharge to community 54.42%
50.57%
3.9 pts better
No Different than the National Rate · Eligible stays 38 · Observed rate 57.89% · Lower 95% interval 43.45%
Medicare spending per beneficiary 0.89
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 28 · Denominator 28
Falls with major injury 3.57%
0.77%
2.8 pts worse
Numerator 1 · Denominator 28
Discharge self-care score 45%
53.69%
8.7 pts worse
Numerator 9 · Denominator 20
Discharge mobility score 40%
50.94%
10.9 pts worse
Numerator 8 · Denominator 20
Pressure ulcers or injuries, new or worsened 7.14%
2.29%
4.8 pts worse
Numerator 2 · Denominator 28 · Adjusted rate 7.02%
Healthcare-associated infections requiring hospitalization 6.21%
7.12%
0.9 pts better
No Different than the National Rate · Eligible stays 29 · Observed rate 0% · Lower 95% interval 2.84%
Staff COVID-19 vaccination coverage 2.25%
8.2%
5.9 pts worse
Numerator 2 · Denominator 89
Staff flu vaccination coverage 5.41%
42%
36.6 pts worse
Numerator 6 · Denominator 111
Discharge function score 35%
56.45%
21.5 pts worse
Numerator 7 · Denominator 20
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 20 · Denominator 20
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.6
1.1
0.5 pts better
1.9
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.6 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.6
0.2 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.8%
96.8%
1 pts worse
93.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 85.7% · Q2 100.0% · Q3 100.0% · Q4 98.1% · 4Q avg 95.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.2%
3.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 6.5%
2.7%
3.8 pts worse
3.3%
3.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 4.0% · Q3 5.4% · Q4 7.7% · 4Q avg 6.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.6%
13.6%
8 pts better
11.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 2.3% · Q3 1.9% · Q4 8.2% · 4Q avg 5.6%
Percentage of long-stay residents who lose too much weight 7.5%
5.4%
2.1 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 13.0% · Q3 3.8% · Q4 6.0% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.3%
16.2%
0.1 pts worse
19.6%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.6% · Q2 12.8% · Q3 20.8% · Q4 13.7% · 4Q avg 16.3%
Percentage of long-stay residents who received an antipsychotic medication 25.3%
20.5%
4.8 pts worse
16.7%
8.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.9% · Q2 20.6% · Q3 31.0% · Q4 29.3% · 4Q avg 25.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.9%
17.9%
2 pts worse
16.3%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 8.5% · Q4 23.6% · 4Q avg 19.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.0%
16.7%
8.3 pts worse
14.9%
10.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.3% · Q2 15.4% · Q3 29.8% · Q4 30.2% · 4Q avg 25.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.7%
1.5%
0.2 pts worse
1.0%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 0.0% · Q3 0.0% · Q4 1.9% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 7.5%
1.9%
5.6 pts worse
1.7%
5.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 4.1% · Q3 8.9% · Q4 7.8% · 4Q avg 7.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.4%
22.6%
2.8 pts worse
19.8%
5.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 40.5% · Q2 21.3% · Q3 19.5% · Q4 19.8% · 4Q avg 25.4%
Percentage of long-stay residents with pressure ulcers 1.6%
3.4%
1.8 pts better
5.1%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.0% · Q3 1.7% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 82.3%
90.2%
7.9 pts worse
81.7%
0.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 82.1% · Q2 82.0% · Q3 85.0% · Q4 80.8% · 4Q avg 82.3%
Percentage of short-stay residents who had an outpatient emergency department visit 11.8%
11.6%
0.2 pts worse
12.0%
0.2 pts better
Short Stay · 20240701-20250630 · Adjusted 11.8% · Observed 12.9% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.5%
0.4 pts worse
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.8% · Q4 3.2% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.5%
86.5%
1 pts better
79.7%
7.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.4%
17.5%
6.9 pts worse
23.9%
0.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.4% · Observed 25.8% · Expected 25.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-27 · Fire 2025-06-27

14 health deficiencies

Top issue: Resident Rights (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-05-06 · Fire 2024-05-06

14 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2019-01-31 · Fire 2019-01-31

2 health deficiencies

Top issue: Infection Control (1 deficiency)

16 fire-safety deficiencies

Top issue: Emergency Preparedness (11 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-05-06

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-12-08

F · Potential for more than minimal harm 2024-05-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-08

D · Potential for more than minimal harm 2024-05-06

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-12-08

F · Potential for more than minimal harm 2019-01-31

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2018-05-14

F · Potential for more than minimal harm 2019-01-31

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E18 · Emergency Preparedness Deficiencies

Fire Safety

Establish procedures for tracking staff and patients during an emergency.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E26 · Emergency Preparedness Deficiencies

Fire Safety

Establish roles under a Waiver declared by secretary.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E29 · Emergency Preparedness Deficiencies

Fire Safety

Develop a communication plan.

Corrected 2018-05-14

D · Potential for more than minimal harm 2019-01-31

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2018-05-14

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-06-27

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-31

E · Potential for more than minimal harm 2025-06-27

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2025-07-31

E · Potential for more than minimal harm 2025-06-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-31

E · Potential for more than minimal harm 2025-06-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-07-31

D · Potential for more than minimal harm 2025-06-27

F839 · Administration Deficiencies

Health

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2025-07-31

J · Immediate jeopardy 2024-05-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-21

G · Actual harm 2024-05-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-06

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-06

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-06-21

E · Potential for more than minimal harm 2023-03-14

F886 · Infection Control Deficiencies

Health

Perform COVID19 testing on residents and staff.

Corrected 2023-04-11

E · Potential for more than minimal harm 2019-01-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-03-07

Penalties and ownership

What sits behind the stars

$40,918 2024-05-06

Fine

Fine · fine $40,918

Fine

Ownership

Cowin, William

Corporate Director · Individual

0% 2 facilities 2016-08-03
Goodall, Tom

Corporate Director · Individual

0% 2 facilities 2021-06-30
Hayes, Donna

Corporate Director · Individual

0% 3 facilities 2021-06-30
Lambert, Michael

Operational/Managerial Control · Individual

0% 3 facilities 2022-06-01
Lloyd, Charles

Corporate Officer · Individual

0% 2 facilities 2019-06-17
Mcgreal, Heidi

Corporate Director · Individual

0% 2 facilities 1998-10-26
Meza, Michael

Operational/Managerial Control · Individual

0% 7 facilities 2018-01-01
Powell, Sabrina

Corporate Director · Individual

0% 2 facilities 2024-06-30
Ryan, Doug

Corporate Director · Individual

0% 2 facilities 2020-06-30
Spooner, Claudia

Corporate Director · Individual

0% 2 facilities 2013-06-30
Valley Vista Care Corporation

Operational/Managerial Control · Organization

0% 1 facilities 1999-12-30
Wilks, Kasey

Corporate Director · Individual

0% 2 facilities 1999-03-15
Woodin, Cheri

Corporate Director · Individual

0% 2 facilities 2019-06-30

Nearby options

Other facilities in reach

#1

Life Care Center Of Sandpoint

Sandpoint, ID

2-star overall rating with 2-star inspections with 15 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$0
#2

Boundary County Nursing Home

Bonners Ferry, ID

5-star overall rating with 4-star inspections with 2 recent health deficiencies

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0
#3

Life Care Center of Coeur d'Alene

Coeur D Alene, ID

2-star overall rating with 2-star inspections with 8 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0

Jump out

Supporting pages