Federal inspection record · CMS data as of October 1, 2026

Valley Nursing and Rehabilitation Center

581 NC Highway 16 South, Taylorsville, NC · (828) 632-8146

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
183
Residents per day
111
Ownership
For-Profit
Chain
Cch Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 6, 1986

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among North Carolina homes

Valley Nursing and Rehabilitation Center carries 162.5 inspection points. That is fewer than 5% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 162.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 7 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 16 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (9)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 26, 2026 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 27, 2026

  2. J

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 13, 2025 · Complaint inspection · Resident Rights · F580 · Corrected January 14, 2025

  3. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    January 13, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected January 14, 2025

  4. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 13, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 14, 2025

  5. J

    Ensure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist.

    January 13, 2025 · Complaint inspection · Nursing and Physician Services · F714 · Corrected January 14, 2025

  6. G

    Provide safe, appropriate pain management for a resident who requires such services.

    January 13, 2025 · Complaint inspection · Quality of Life and Care · F697 · Corrected January 14, 2025

  7. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    October 8, 2024 · Complaint inspection · Quality of Life and Care · F678 · Corrected October 9, 2024

  8. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 8, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 9, 2024

  9. J

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    October 8, 2024 · Standard inspection · Nursing and Physician Services · F726 · Corrected October 9, 2024

Everything else, by area of care

Resident Assessment and Care Planning4D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 8, 2026 · Complaint · F658 · Corrected January 15, 2026

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    October 8, 2024 · Standard · F655 · Corrected October 9, 2024

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 8, 2024 · Complaint · F658 · Corrected October 9, 2024

  4. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    October 8, 2024 · Standard · F661 · Corrected October 9, 2024

Pharmacy Service4E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    January 8, 2026 · Complaint · F759 · Corrected January 15, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 8, 2026 · Complaint · F761 · Corrected January 15, 2026

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 8, 2024 · Standard · F755 · Corrected October 9, 2024

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 8, 2024 · Standard · F761 · Corrected October 9, 2024

Quality of Life and Care4D
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 8, 2024 · Complaint · F686 · Corrected October 9, 2024

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 8, 2024 · Complaint · F689 · Corrected August 15, 2024

  3. D

    Provide enough food/fluids to maintain a resident's health.

    October 8, 2024 · Standard · F692 · Corrected October 9, 2024

  4. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 14, 2024 · Complaint · F693 · Corrected June 28, 2024

Freedom from Abuse, Neglect, and Exploitation3E
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 13, 2025 · Complaint · F609 · Corrected January 14, 2025

  2. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    October 8, 2024 · Complaint · F607 · Corrected October 9, 2024

  3. D

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    October 8, 2024 · Complaint · F606 · Corrected October 9, 2024

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    January 8, 2026 · Standard · F880 · Corrected January 15, 2026

  2. D

    Provide and implement an infection prevention and control program.

    October 8, 2024 · Standard · F880 · Corrected October 9, 2024

Resident Rights2D
  1. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    August 26, 2025 · Complaint · F627 · Corrected August 29, 2025

  2. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    October 8, 2024 · Complaint · F623 · Corrected October 9, 2024

Inspection history

  1. 2026-01-08

    5 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  2. 2024-10-08

    22 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

  3. 2023-08-02

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 34 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

4 h 34 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 66% of nursing staff and 59% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$108,157 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-26Fine$19,600
2025-08-26Fine$5,122
2025-01-13Fine$48,380
2024-10-08Fine$35,055

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse1.91.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts worse2.31.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.3 pts worse92.1%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.3 pts better98.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts better1.1%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms0.4 pts better6.4%6.8%13.5%
Percentage of long-stay residents who lose too much weight2.3 pts worse9.4%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication18.3 pts worse39.4%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.2 pts worse16.1%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.8 pts better8.8%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.9 pts better12.1%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.2%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts better1.1%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.7 pts worse23.6%19.9%18.3%
Percentage of long-stay residents with pressure ulcers4.4 pts worse9.8%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.4 pts worse73.1%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.8 pts worse15.5%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.6%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.1 pts worse81.0%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts better21.6%22.2%23.4%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Valley Holdings Nc LLC5% Or Greater Direct Ownership Interest · Organization12%1 facilities
Horizon Healthcare Group LLC5% Or Greater Direct Ownership Interest · Organization10%3 facilities
Loftin, SandraW-2 Managing Employee · Individual0%1 facilities
Stern, JacobCorporate Director · Individual0%37 facilities
Stern, JacobCorporate Officer · Individual0%37 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    October 8, 2024 · K918 · Corrected January 21, 2025

Egress1D
  1. D

    Have exits that are accessible at all times.

    August 2, 2023 · K271 · Corrected September 14, 2023

·

Other homes nearby

  1. Trinity Village

    Hickory, NC · Lutheran Services Carolinas

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    6 h 34 min
    Fines
    $8,512
  2. The Greens at Viewmont

    Hickory, NC · Cch Healthcare

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    3 h 26 min
    Fines
    $34,597
  3. The Greens at Hickory

    Hickory, NC · Cch Healthcare

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 20 min
    Fines
    $0