Upland, IN

University Nursing Center

1-star overall rating with 1-star inspections with abuse icon flag with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1564 S University Blvd, Upland, IN

(765) 998-2761

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

75

Certified beds

Average residents

64

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

American Senior Communities

Operator or chain grouping

Approved since

1983-10-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

91 facilities

Chain averages 4 overall / 3 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.40

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.11

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

3.56

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.46

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.38

CMS adjusted RN staffing hours

Adjusted total hours

3.40

CMS adjusted total nurse staffing hours

Case-mix index

1.43

Higher values indicate more complex resident acuity

RN turnover

88%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

64%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,909

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

14.75

Composite VBP score used to determine payment impact.

Payment multiplier

0.9814

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0.69

Performance 21.11% · Measure score 0.69 · Achievement 0.69 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

1.87

Performance 7.28% · Measure score 1.87 · Achievement 1.87 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

2.69

Baseline 52.46% · Performance 52.70% · Measure score 2.69 · Achievement 2.69 · Improvement 0

Adjusted total nurse staffing

0.66

Baseline 3.14 hours · Performance 3.27 hours · Measure score 0.66 · Achievement 0.66 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.09%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 44 · Observed rate 11.36% · Lower 95% interval 7.05%
Discharge to community 42.33%
50.57%
8.2 pts worse
No Different than the National Rate · Eligible stays 42 · Observed rate 35.71% · Lower 95% interval 30.56%
Medicare spending per beneficiary 1.51
1.02
0.5 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 29 · Denominator 29
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 29
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 3.45%
2.29%
1.2 pts worse
Numerator 1 · Denominator 29 · Adjusted rate 2.34%
Healthcare-associated infections requiring hospitalization 7.28%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 36 · Observed rate 8.33% · Lower 95% interval 3.96%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 87
Staff flu vaccination coverage 4.85%
42%
37.1 pts worse
Numerator 8 · Denominator 165
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.6
About the same
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.1 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.7
1.5
1.2 pts worse
1.8
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.1 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 76.0%
93.6%
17.6 pts worse
93.4%
17.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 80.6% · Q2 87.3% · Q3 63.5% · Q4 72.6% · 4Q avg 76.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.9%
95.4%
1.5 pts better
95.5%
1.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.9%
Percentage of long-stay residents experiencing one or more falls with major injury 2.4%
3.8%
1.4 pts better
3.3%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.2% · Q3 3.2% · Q4 3.2% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 19.7%
24.6%
4.9 pts better
11.4%
8.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 12.7% · Q3 15.3% · Q4 29.8% · 4Q avg 19.7%
Percentage of long-stay residents who lose too much weight 4.8%
5.6%
0.8 pts better
5.4%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 5.3% · Q3 1.8% · Q4 5.3% · 4Q avg 4.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.8%
23.5%
6.7 pts better
19.6%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 16.9% · Q3 17.5% · Q4 19.3% · 4Q avg 16.8%
Percentage of long-stay residents who received an antipsychotic medication 12.5%
14.8%
2.3 pts better
16.7%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.6% · Q2 12.5% · Q3 10.2% · Q4 9.6% · 4Q avg 12.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.9%
13.3%
8.4 pts better
16.3%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 0.0% · Q3 5.5% · Q4 7.4% · 4Q avg 4.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.4%
11.7%
9.3 pts better
14.9%
12.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 5.8% · Q4 3.9% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.2%
0.4 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 1.6% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 14.2%
24.2%
10 pts better
19.8%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.8% · Q2 12.6% · Q3 11.9% · Q4 13.7% · 4Q avg 14.2%
Percentage of long-stay residents with pressure ulcers 2.7%
4.1%
1.4 pts better
5.1%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 3.3% · Q3 2.9% · Q4 2.8% · 4Q avg 2.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 70.2%
81.6%
11.4 pts worse
81.7%
11.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 75.0% · Q2 66.7% · Q3 68.0% · Q4 70.8% · 4Q avg 70.2%
Percentage of short-stay residents who had an outpatient emergency department visit 23.4%
10.5%
12.9 pts worse
12.0%
11.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.4% · Observed 22.2% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 69.7%
79.0%
9.3 pts worse
79.7%
10 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 69.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.1%
22.4%
2.3 pts better
23.9%
3.8 pts better
Short Stay · 20240701-20250630 · Adjusted 20.1% · Observed 18.5% · Expected 22.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-09 · Fire 2025-09-09

12 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2024-10-08 · Fire 2024-10-08

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-11-20 · Fire 2023-11-20

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-09-09

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-12-08

E · Potential for more than minimal harm 2025-09-09

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-12-08

C · Minimal harm 2025-09-09

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-12-08

C · Minimal harm 2025-09-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-08

F · Potential for more than minimal harm 2024-10-08

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-12

F · Potential for more than minimal harm 2024-10-08

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-12

E · Potential for more than minimal harm 2024-10-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-12-12

E · Potential for more than minimal harm 2024-10-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-12-12

E · Potential for more than minimal harm 2024-10-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-12-12

E · Potential for more than minimal harm 2024-10-08

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-12-12

E · Potential for more than minimal harm 2024-10-08

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-12

C · Minimal harm 2024-10-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-12-12

E · Potential for more than minimal harm 2023-11-20

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-02-20

D · Potential for more than minimal harm 2023-11-20

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-01-25

D · Potential for more than minimal harm 2023-11-20

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-01-25

Inspection history

Recent health citations

J · Immediate jeopardy 2025-10-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-07

D · Potential for more than minimal harm 2025-10-10

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-31

D · Potential for more than minimal harm 2025-10-10

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-10-31

D · Potential for more than minimal harm 2025-09-09

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-09

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-09

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-09

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-09

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-12-12

D · Potential for more than minimal harm 2025-09-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-12-12

D · Potential for more than minimal harm 2025-09-09

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-12-12

D · Potential for more than minimal harm 2025-09-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-07-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-05

G · Actual harm 2025-02-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-02-10

D · Potential for more than minimal harm 2025-02-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-10

D · Potential for more than minimal harm 2025-01-30

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-02

E · Potential for more than minimal harm 2024-10-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-31

D · Potential for more than minimal harm 2024-10-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-31

D · Potential for more than minimal harm 2024-10-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-31

D · Potential for more than minimal harm 2024-05-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-05

D · Potential for more than minimal harm 2024-05-14

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-06-05

E · Potential for more than minimal harm 2023-11-20

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-20

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-08

G · Actual harm 2023-09-28

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-08-18

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-09-04

D · Potential for more than minimal harm 2023-08-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-04

D · Potential for more than minimal harm 2023-08-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-04

Penalties and ownership

What sits behind the stars

Ownership

The Health And Hospital Corporation Of Marion County

5% Or Greater Direct Ownership Interest · Organization

100% 70 facilities 2011-10-08
American Senior Communities LLC

Operational/Managerial Control · Organization

0% 89 facilities 2003-01-01
Babcock, Paul

Corporate Officer · Individual

0% 72 facilities 2020-09-30
Jones, Jennifer

Operational/Managerial Control · Individual

0% 3 facilities 2022-02-16
Kelsey, Donna

Contracted Managing Employee · Individual

0% 23 facilities 2016-06-01
Moore, Nicole

Operational/Managerial Control · Individual

0% 2 facilities 2022-08-22
Van Camp, Steven

Contracted Managing Employee · Individual

0% 86 facilities 2019-09-06

Nearby options

Other facilities in reach

#2

Twin City Health Care

Gas City, IN

3-star overall rating with 4-star inspections with 2 recent health deficiencies

Overall
3 / 5
Health
4 / 5
Staffing
1 / 5
Fines
$0
#3

Envive Of Hartford City

Hartford City, IN

4-star overall rating with 3-star inspections with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

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