Federal inspection record · CMS data as of October 1, 2026

University Manor Health & Reha

2186 Ambleside Rd, Cleveland, OH · (216) 721-1400

CMS overall rating

3 of 5

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Certified beds
149
Residents per day
140
Ownership
Non-Profit
Chain
Saber Healthcare Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 5, 1991

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

University Manor Health & Reha carries 81 inspection points. That is fewer than 36% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 81 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

41 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 7 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. K

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 22, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected March 21, 2024

Everything else, by area of care

Quality of Life and Care9E
  1. E

    Provide activities to meet all resident's needs.

    December 5, 2024 · Standard · F679 · Corrected February 17, 2025

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 5, 2024 · Standard · F677 · Corrected February 17, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 5, 2024 · Standard · F684 · Corrected February 17, 2025

  4. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    December 5, 2024 · Standard · F698 · Corrected February 17, 2025

  5. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    April 22, 2024 · Complaint · F740 · Corrected May 10, 2024

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 12, 2023 · Complaint · F686 · Corrected October 25, 2023

  7. D

    Provide enough food/fluids to maintain a resident's health.

    May 19, 2022 · Standard · F692 · Corrected July 1, 2022

  8. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 18, 2019 · Standard · F677 · Corrected May 24, 2019

  9. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    April 18, 2019 · Standard · F744 · Corrected May 24, 2019

Resident Assessment and Care Planning7E
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    December 5, 2024 · Standard · F644 · Corrected February 17, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 5, 2024 · Standard · F656 · Corrected February 17, 2025

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 5, 2024 · Standard · F657 · Corrected February 17, 2025

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 19, 2022 · Standard · F657 · Corrected July 1, 2022

  5. B

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    May 19, 2022 · Standard · F640 · Corrected July 1, 2022

  6. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 18, 2019 · Standard · F656 · Corrected May 24, 2019

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 18, 2019 · Standard · F842 · Corrected May 24, 2019

Resident Rights6E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 3, 2025 · Complaint · F584 · Corrected February 17, 2025

  2. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    December 5, 2024 · Standard · F569 · Corrected February 17, 2025

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    December 5, 2024 · Standard · F578 · Corrected February 17, 2025

  4. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 5, 2024 · Standard · F625 · Corrected February 17, 2025

  5. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    May 19, 2022 · Standard · F569 · Corrected July 1, 2022

  6. C

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    April 18, 2019 · Standard · F576 · Corrected May 24, 2019

Pharmacy Service5E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 2, 2025 · Complaint · F755 · Corrected February 17, 2025

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 5, 2024 · Standard · F756 · Corrected February 17, 2025

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 5, 2024 · Standard · F758 · Corrected February 17, 2025

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    May 19, 2022 · Standard · F757 · Corrected July 1, 2022

  5. D

    Ensure medication error rates are not 5 percent or greater.

    April 18, 2019 · Standard · F759 · Corrected May 24, 2019

Nutrition and Dietary4F
  1. D

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    December 5, 2024 · Standard · F800 · Corrected February 17, 2025

  2. F

    Dispose of garbage and refuse properly.

    September 4, 2024 · Complaint · F814 · Corrected September 24, 2024

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 18, 2019 · Standard · F812 · Corrected May 24, 2019

  4. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    April 18, 2019 · Standard · F803 · Corrected May 24, 2019

Infection Control3F
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 5, 2024 · Standard · F883 · Corrected February 17, 2025

  2. D

    Provide and implement an infection prevention and control program.

    October 12, 2023 · Complaint · F880 · Corrected October 25, 2023

  3. F

    Provide and implement an infection prevention and control program.

    May 19, 2022 · Standard · F880 · Corrected July 1, 2022

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 3, 2025 · Complaint · F600 · Corrected January 24, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 9, 2024 · Complaint · F600 · Corrected September 13, 2024

Environmental2F
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    December 5, 2024 · Standard · F921 · Corrected February 17, 2025

  2. F

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    April 18, 2019 · Standard · F921 · Corrected May 24, 2019

Administration1D
  1. D

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    September 4, 2024 · Complaint · F773 · Corrected July 25, 2024

Nursing and Physician Services1C
  1. C

    Observe each nurse aide's job performance and give regular training.

    April 22, 2024 · Complaint · F730 · Corrected May 10, 2024

Inspection history

  1. 2024-12-05

    15 health deficiencies · 15 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2022-05-19

    10 health deficiencies · 14 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  3. 2019-04-18

    16 health deficiencies · 13 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 57 min of nursing staff time a day, 16 min of it from a registered nurse.

This home

2 h 57 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$16,801 in federal fines on record over the past three years.

DatePenaltyAmount
2024-04-22Fine$16,801

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts worse83.9%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.8 pts better96.5%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts better1.3%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms12.1 pts worse43.7%31.6%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts better4.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication12.9 pts better12.6%25.5%19.5%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.5 pts better0.8%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.9 pts better1.1%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.3 pts better19.6%20.9%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse3.9%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7 pts worse71.4%78.4%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication2.4 pts worse3.6%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.5 pts better87.9%76.4%80.1%

·

Fire safety

42 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke16F
  1. F

    Have an enclosure around a vertical opening shaft.

    December 5, 2024 · K311 · Corrected February 17, 2025

  2. F

    Provide properly protected cooking facilities.

    December 5, 2024 · K324 · Corrected February 17, 2025

  3. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 5, 2024 · K345 · Corrected February 17, 2025

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 5, 2024 · K353 · Corrected February 17, 2025

  5. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 5, 2024 · K355 · Corrected February 17, 2025

  6. F

    Install corridor and hallway doors that block smoke.

    December 5, 2024 · K363 · Corrected February 17, 2025

  7. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 5, 2024 · K372 · Corrected February 17, 2025

  8. F

    Have an enclosure around a vertical opening shaft.

    May 19, 2022 · K311 · Corrected July 1, 2022

  9. F

    Inspect, test, and maintain automatic sprinkler systems.

    May 19, 2022 · K353 · Corrected July 1, 2022

  10. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    May 19, 2022 · K354 · Corrected July 1, 2022

  11. F

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    May 19, 2022 · K362 · Corrected July 1, 2022

  12. F

    Install corridor and hallway doors that block smoke.

    May 19, 2022 · K363 · Corrected July 1, 2022

  13. E

    Provide properly protected cooking facilities.

    May 19, 2022 · K324 · Corrected July 1, 2022

  14. F

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    April 18, 2019 · K362 · Corrected May 24, 2019

  15. E

    Install corridor and hallway doors that block smoke.

    April 18, 2019 · K363 · Corrected May 24, 2019

  16. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    April 18, 2019 · K374 · Corrected May 24, 2019

Miscellaneous7F
  1. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    December 5, 2024 · K741 · Corrected February 17, 2025

  2. E

    Have restrictions on the use of portable space heaters.

    December 5, 2024 · K781 · Corrected February 17, 2025

  3. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 19, 2022 · K741 · Corrected July 1, 2022

  4. E

    Provide a written emergency evacuation plan.

    May 19, 2022 · K711 · Corrected July 1, 2022

  5. F

    Have simulated fire drills held at unexpected times.

    April 18, 2019 · K712 · Corrected May 24, 2019

  6. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    April 18, 2019 · K761 · Corrected May 24, 2019

  7. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    April 18, 2019 · K741 · Corrected May 24, 2019

Egress6F
  1. F

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    December 5, 2024 · K223 · Corrected February 17, 2025

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    December 5, 2024 · K291 · Corrected February 17, 2025

  3. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 19, 2022 · K211 · Corrected July 1, 2022

  4. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 19, 2022 · K222 · Corrected July 1, 2022

  5. F

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    May 19, 2022 · K225 · Corrected July 1, 2022

  6. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    April 18, 2019 · K232 · Corrected May 24, 2019

Gas, Vacuum, and Electrical Systems6F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 5, 2024 · K918 · Corrected February 17, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 19, 2022 · K918 · Corrected July 1, 2022

  3. E

    Ensure proper usage of power strips and extension cords.

    May 19, 2022 · K920 · Corrected July 1, 2022

  4. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    April 18, 2019 · K914 · Corrected May 24, 2019

  5. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 18, 2019 · K918 · Corrected May 24, 2019

  6. E

    Have proper medical gas storage and administration areas.

    April 18, 2019 · K923 · Corrected May 24, 2019

Services3F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 5, 2024 · K521 · Corrected February 17, 2025

  2. E

    Have properly installed electrical wiring and gas equipment.

    December 5, 2024 · K511 · Corrected February 17, 2025

  3. E

    Have properly installed electrical wiring and gas equipment.

    May 19, 2022 · K511 · Corrected July 1, 2022

Construction2F
  1. F

    Use approved construction type or materials.

    December 5, 2024 · K161 · Corrected February 17, 2025

  2. F

    Use approved construction type or materials.

    April 18, 2019 · K161 · Corrected May 24, 2019

Emergency Preparedness2F
  1. F

    Conduct testing and exercise requirements.

    April 18, 2019 · E39 · Corrected May 24, 2019

  2. F

    Conduct risk assessment and an All-Hazards approach.

    April 18, 2019 · E6 · Corrected May 24, 2019

·

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