Lititz, PA

United Zion Retirement Communi

5-star overall rating with 5-star inspections with $7,443 in total fines with 4 fire-safety deficiencies in the latest cycle

722 Furnace Hill Pike, Lititz, PA

(717) 626-2071

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

59

Certified beds

Average residents

56

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1984-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.92

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

1.15

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.76

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.83

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

2.07

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

4.15

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.80

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

1.06

CMS adjusted RN staffing hours

Adjusted total hours

5.57

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

22%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

662

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

65.74

Composite VBP score used to determine payment impact.

Payment multiplier

1.0199

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

8.09

Baseline 16.00% · Performance 17.68% · Measure score 8.09 · Achievement 8.09 · Improvement 0

Healthcare-associated infections

5.65

Baseline 5.50% · Performance 6.15% · Measure score 5.65 · Achievement 5.65 · Improvement 0

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

5.98

Baseline 4.66 hours · Performance 4.78 hours · Measure score 5.98 · Achievement 5.98 · Improvement 0.57

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.71%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 120 · Observed rate 5.83% · Lower 95% interval 6.57%
Discharge to community 46.03%
50.57%
4.5 pts worse
No Different than the National Rate · Eligible stays 109 · Observed rate 43.12% · Lower 95% interval 38.63%
Medicare spending per beneficiary 0.86
1.02
0.2 pts better
Drug regimen review with follow-up 94.74%
95.27%
0.5 pts worse
Numerator 54 · Denominator 57
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 57
Discharge self-care score 54.9%
53.69%
1.2 pts better
Numerator 28 · Denominator 51
Discharge mobility score 49.02%
50.94%
1.9 pts worse
Numerator 25 · Denominator 51
Pressure ulcers or injuries, new or worsened 1.75%
2.29%
0.5 pts better
Numerator 1 · Denominator 57 · Adjusted rate 2.07%
Healthcare-associated infections requiring hospitalization 6.15%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 68 · Observed rate 2.94% · Lower 95% interval 3.3%
Staff COVID-19 vaccination coverage 5.29%
8.2%
2.9 pts worse
Numerator 11 · Denominator 208
Staff flu vaccination coverage 55.82%
42%
13.8 pts better
Numerator 139 · Denominator 249
Discharge function score 60.78%
56.45%
4.3 pts better
Numerator 31 · Denominator 51
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 24 · Denominator 24
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 39.29%
25.2%
14.1 pts better
Numerator 11 · Denominator 28

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.2
1.7
1.5 pts better
1.9
1.7 pts better
Long Stay · 20240701-20250630 · Adjusted 0.2 · Observed 0.2 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.2
0.7 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
86.9%
13.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.2%
3.2 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.5%
6.5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 4.6%
6.5%
1.9 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 5.1% · Q3 0.0% · Q4 2.9% · 4Q avg 4.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 32.5%
19.9%
12.6 pts worse
19.6%
12.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.0% · Q2 33.3% · Q3 26.3% · Q4 35.1% · 4Q avg 32.5%
Percentage of long-stay residents who received an antipsychotic medication 15.4%
18.7%
3.3 pts better
16.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 11.4% · Q3 12.9% · Q4 20.6% · 4Q avg 15.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 25.8%
19.6%
6.2 pts worse
16.3%
9.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.1% · Q2 27.3% · Q3 24.9% · Q4 23.3% · 4Q avg 25.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 27.9%
18.3%
9.6 pts worse
14.9%
13 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.9% · Q2 27.8% · Q3 26.5% · Q4 17.6% · 4Q avg 27.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
0.9%
0.5 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.6% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.7%
26.4%
5.3 pts worse
19.8%
11.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.6% · Q2 29.4% · Q3 33.2% · Q4 24.6% · 4Q avg 31.7%
Percentage of long-stay residents with pressure ulcers 4.7%
5.3%
0.6 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 5.4% · Q3 4.4% · Q4 5.4% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 81.6%
68.9%
12.7 pts better
81.7%
0.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 72.4% · Q2 70.4% · Q3 86.9% · Q4 93.0% · 4Q avg 81.6%
Percentage of short-stay residents who had an outpatient emergency department visit 8.7%
9.8%
1.1 pts better
12.0%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 8.7% · Observed 7.8% · Expected 10.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.5%
68.7%
25.8 pts better
79.7%
14.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.8%
23.1%
1.7 pts worse
23.9%
0.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.8% · Observed 19.6% · Expected 18.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-08 · Fire 2025-08-08

0 health deficiencies

No concentrated health issue counts in this cycle.

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-07-18 · Fire 2024-07-18

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

3 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 3 Health 2023-09-29 · Fire 2023-09-29

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-08

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-10-05

F · Potential for more than minimal harm 2025-08-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-10-05

E · Potential for more than minimal harm 2025-08-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-10-05

E · Potential for more than minimal harm 2025-08-08

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-10-05

E · Potential for more than minimal harm 2024-07-18

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-09-15

E · Potential for more than minimal harm 2024-07-18

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-09-15

E · Potential for more than minimal harm 2024-07-18

K754 · Miscellaneous Deficiencies

Fire Safety

Provide properly sized and located linen or trash receptacles.

Corrected 2024-09-15

E · Potential for more than minimal harm 2023-09-29

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-10-10

E · Potential for more than minimal harm 2023-09-29

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-10

E · Potential for more than minimal harm 2023-09-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-10

E · Potential for more than minimal harm 2023-09-29

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2023-10-10

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-07-18

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-18

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-19

G · Actual harm 2023-09-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-23

Penalties and ownership

What sits behind the stars

$7,443 2023-09-29

Fine

Fine · fine $7,443

Fine

Ownership

United Zion Retirement Community

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1966-01-01
Aguillard, Christopher

Operational/Managerial Control · Individual

0% 1 facilities 2021-07-19
Bankunited, Na

Operational/Managerial Control · Organization

0% 1 facilities 2024-07-02
Bankunited, Na

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2024-07-02
Bashore, Mitchell

Operational/Managerial Control · Individual

0% 1 facilities 2021-05-05
Covenant Alliance Rehab East LLC

Operational/Managerial Control · Organization

0% 5 facilities 2015-05-18
Diaz, Katiria-Marie

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-06
Elmore, Raymond

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-13
Faus, Jessica

Operational/Managerial Control · Individual

0% 1 facilities 2019-08-15
Forefront Healthcare, LLC

Operational/Managerial Control · Organization

0% 2 facilities 2024-04-15
Friends Services For The Aging

Operational/Managerial Control · Organization

0% 14 facilities 2025-01-01
Fry, John

Corporate Director · Individual

0% 1 facilities 2023-08-01
Fry, John

Corporate Officer · Individual

0% 1 facilities 2023-08-01
Geib, William

Corporate Director · Individual

0% 1 facilities 2024-04-01
Gerhart, Roger

Corporate Director · Individual

0% 1 facilities 2017-08-14
Groff, Holly

Operational/Managerial Control · Individual

0% 1 facilities 2022-09-01
Hackman, Warren

Corporate Director · Individual

0% 1 facilities 2024-04-01
Haupt, Ellen

Operational/Managerial Control · Individual

0% 1 facilities 2018-09-26
Haupt, Ellen

Corporate Officer · Individual

0% 1 facilities 2018-09-26
Henry-Isaac, Janet

Operational/Managerial Control · Individual

0% 1 facilities 2021-09-22
Kolocin, Karley

Operational/Managerial Control · Individual

0% 1 facilities 2021-11-17
Leon, Jamie

Operational/Managerial Control · Individual

0% 1 facilities 2021-01-01
Mallozzi, Mariano

Operational/Managerial Control · Individual

0% 1 facilities 2015-06-29
Mast, Wendy

Operational/Managerial Control · Individual

0% 1 facilities 2021-04-05
Matlow, Lea

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Metzler, Eunice

Corporate Director · Individual

0% 1 facilities 2020-10-22
Metzler, Eunice

Corporate Officer · Individual

0% 1 facilities 2020-10-22
Musser, Matthew

Operational/Managerial Control · Individual

0% 1 facilities 2020-10-23
Musser, Matthew

Corporate Officer · Individual

0% 1 facilities 2020-10-23
Sensenig, Shannon

Corporate Director · Individual

0% 1 facilities 2024-04-01
Sensenig, Shannon

Corporate Officer · Individual

0% 1 facilities 2024-04-01
Souders, Zachary

Operational/Managerial Control · Individual

0% 1 facilities 2017-04-26
Spohn, Clarence

Corporate Director · Individual

0% 1 facilities 2020-10-22
Tercero, Susana

Corporate Director · Individual

0% 1 facilities 2023-04-01
Verdegem, Marilyn Sue

Operational/Managerial Control · Individual

0% 1 facilities 2018-05-07
Verdegem, Marilyn Sue

Corporate Officer · Individual

0% 1 facilities 2018-05-07
Wellspan Medical Group

Operational/Managerial Control · Organization

0% 1 facilities 2015-06-29
Zimmerman, Dorcas

Corporate Director · Individual

0% 1 facilities 2024-04-01
Zimmerman, Dorcas

Corporate Officer · Individual

0% 1 facilities 2024-04-01

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