Federal inspection record · CMS data as of October 1, 2026
United Pioneer Home
623 S Second St, Luck, WI · (715) 472-2164
- Certified beds
- 50
- Residents per day
- 47
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- November 1, 2004
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.
-
Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Wisconsin homes
United Pioneer Home carries 54 inspection points. That is fewer than 54% of Wisconsin's 321 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–11 pts
- 4★ 11–37 pts
- 3★ 37–76 pts
- 2★ 76–130.75 pts
- 1★ over 130.75 pts
Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care7D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide enough food/fluids to maintain a resident's health.
Infection Control4F
- E
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
- F
Implement a program that monitors antibiotic use.
- D
Provide and implement an infection prevention and control program.
Pharmacy Service4D
- D
Ensure that residents are free from significant medication errors.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights2E
- E
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Respond appropriately to all alleged violations.
Environmental1F
- F
Keep all essential equipment working safely.
Inspection history
2025-09-24
6 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-07-10
9 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2023-08-02
9 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 36 min of nursing staff time a day, 53 min of it from a registered nurse.
This home
4 h 36 min
Wisconsin average
4 h 15 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 41% of nursing staff and 55% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$0 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-08-29 | Payment Denial · 21 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.8 pts better | 0.8 | 1.6 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.3 pts better | 0.9 | 2.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4 pts better | 100.0% | 96.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 100.0% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.7 pts worse | 6.0% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.1 pts better | 4.9% | 6.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.9 pts worse | 9.8% | 4.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.2 pts better | 9.6% | 16.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.4 pts worse | 25.3% | 15.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.4 pts better | 13.6% | 17.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.1 pts worse | 17.9% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder15.5 pts worse | 17.4% | 1.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection6.1 pts worse | 8.8% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6 pts better | 21.0% | 23.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers4 pts better | 0.9% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.9 pts better | 93.8% | 86.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.7 pts better | 11.9% | 15.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.1 pts better | 91.3% | 82.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission6.5 pts better | 16.0% | 22.5% | 23.4% |
·
Who owns and runs it
18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Adair, Craig | Corporate Director · Individual | 0% | 1 facilities |
| Andress, Jay | Corporate Director · Individual | 0% | 1 facilities |
| Andress, Jay | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Andress, Jay | Adp Of The SNF · Individual | 0% | 1 facilities |
| Broten, Michael | Corporate Officer · Individual | 0% | 1 facilities |
| Gilhoi, Sue | Corporate Director · Individual | 0% | 1 facilities |
| Glaim, Steve | Corporate Officer · Individual | 0% | 1 facilities |
| Johnson, Dale | Corporate Director · Individual | 0% | 1 facilities |
| Jorgensen, Barbara | Corporate Officer · Individual | 0% | 1 facilities |
| Prose, Donald | Corporate Director · Individual | 0% | 1 facilities |
| Quick, Jane | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Roeschen's Healthcare LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Roeschen's Healthcare LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Rowe, Bruce | Corporate Director · Individual | 0% | 1 facilities |
| Schultz, William | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Schultz, William | Adp Of The SNF · Individual | 0% | 1 facilities |
| United Pioneer Home Inc | Operational/Managerial Control · Organization | 0% | 1 facilities |
| United Pioneer Home Inc | Trustee Of The SNF · Organization | 0% | 1 facilities |
·
Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Miscellaneous2F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C
Provide a written emergency evacuation plan.
Smoke2F
- F
Install an approved automatic sprinkler system.
- D
Install corridor and hallway doors that block smoke.
Egress1E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services1D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
·
Other homes nearby
-
Frederic Nursing And Rehab Community
Frederic, WI · Atrium Centers
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 11 min
- Fines
- $0
-
Dove Healthcare - St Croix Falls
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★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- —
- Fines
- $46,564
-
Burnett Medical Center
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★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 12 min
- Fines
- $0