Federal inspection record · CMS data as of October 1, 2026
United Helpers Canton Nursing Home
205 State Street Road, Canton, NY · (315) 386-4541
- Certified beds
- 160
- Residents per day
- 91
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1977
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New York homes
United Helpers Canton Nursing Home carries 30 inspection points. That is fewer than 61% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
10 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Everything else, by area of care
Resident Rights2E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service2D
- D
Ensure that residents are free from significant medication errors.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care2D
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning1D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary1D
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspection history
2024-08-09
4 health deficiencies · 4 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2022-06-09
3 health deficiencies · 3 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2019-06-28
3 health deficiencies · 4 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 2 h 53 min of nursing staff time a day, 36 min of it from a registered nurse.
This home
2 h 53 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 39% of nursing staff and 29% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$13,065 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-06-10 | Fine | $13,065 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts worse | 1.9 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse | 1.6 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.7 pts better | 98.5% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.8 pts better | 100.0% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts worse | 5.4% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms20.1 pts better | 0.0% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.5 pts better | 4.2% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication3.2 pts better | 10.0% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.8 pts worse | 19.5% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2.5 pts worse | 13.6% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased11.5 pts worse | 25.2% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse | 0.9% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection4.5 pts worse | 5.7% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.9 pts worse | 23.5% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.1 pts worse | 7.6% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.2 pts better | 88.8% | 77.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.2 pts worse | 12.6% | 9.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19.7 pts better | 98.6% | 78.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission6.3 pts better | 14.3% | 20.6% | 23.4% |
·
Who owns and runs it
12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Amoriell, William | Corporate Officer · Individual | 0% | 1 facilities |
| Cruikshank, Cheryl | Corporate Director · Individual | 0% | 1 facilities |
| Knight, Stephen | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Knight, Stephen | Corporate Officer · Individual | 0% | 1 facilities |
| Liscum, Darlene | Corporate Director · Individual | 0% | 1 facilities |
| Macarthur, Martha | Corporate Director · Individual | 0% | 1 facilities |
| Michaelson, James | Corporate Director · Individual | 0% | 1 facilities |
| Morrison, James | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Morrison, James | Corporate Officer · Individual | 0% | 3 facilities |
| Naccarato, Francine | Corporate Officer · Individual | 0% | 1 facilities |
| Rehse, Nancy | Corporate Officer · Individual | 0% | 1 facilities |
| United Helpers Management Company Inc | Operational/Managerial Control · Organization | 0% | 1 facilities |
·
Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5E
- E
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install an approved automatic sprinkler system.
- D
Install an approved automatic sprinkler system.
- D
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems4E
- E
Have proper medical gas storage and administration areas.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure that testing and maintenance of electrical equipment is performed.
- E
Have generator or other power source capable of supplying service within 10 seconds.
Egress1D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services1E
- E
Have elevators that firefighters can control in the event of a fire.
·
Other homes nearby
-
St Josephs Home
Ogdensburg, NY
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 3 min
- Fines
- $0
-
Massena Rehabilitation & Nursing Center
Massena, NY · Personal Healthcare Management
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 19 min
- Fines
- $131,142
-
North Country Nursing & Rehabilitation Center
Massena, NY
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 56 min
- Fines
- $0