Federal inspection record · CMS data as of October 1, 2026
Umpqua Valley Nursing & Rehabilitation Center
525 W. Umpqua Street, Roseburg, OR · (541) 464-7100
- Certified beds
- 118
- Residents per day
- 84
- Ownership
- For-Profit
- Chain
- Volare Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 1, 1979
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Oregon.
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Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Oregon homes
Umpqua Valley Nursing & Rehabilitation Center carries 67.5 inspection points. That is fewer than 39% of Oregon's 126 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Oregon: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–14 pts
- 4★ 14–41 pts
- 3★ 41–65 pts
- 2★ 65–95.25 pts
- 1★ over 95.25 pts
Bars show every rated home in Oregon by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
44 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care13D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide or get specialized rehabilitative services as required for a resident.
- D
Provide activities to meet all resident's needs.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate foot care.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe, appropriate pain management for a resident who requires such services.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights10E
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Prepare residents for a safe transfer or discharge from the nursing home.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control5E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- E
Implement a program that monitors antibiotic use.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E
Provide and implement an infection prevention and control program.
Nursing and Physician Services4E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- E
Observe each nurse aide's job performance and give regular training.
- E
Post nurse staffing information every day.
- D
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nutrition and Dietary4F
- F
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Pharmacy Service3E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- E
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
Environmental1D
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning1E
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspection history
2025-08-22
6 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-05-17
23 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2023-02-10
15 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Rights (5 deficiencies)
5
Fines and payment denials
$8,824 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-05-17 | Fine | $8,824 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.8 pts better | 0.7 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts better | 0.9 | 2.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts worse | 93.6% | 95.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10.4 pts worse | 83.6% | 94.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better | 1.1% | 2.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.5 pts worse | 7.4% | 4.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.6 pts worse | 6.2% | 4.6% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2 pts better | 10.2% | 12.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.3 pts better | 9.0% | 14.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened16.3 pts worse | 34.9% | 18.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1 pts better | 13.2% | 14.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better | 1.2% | 1.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts better | 1.6% | 2.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6 pts better | 18.2% | 20.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers4.7 pts worse | 10.3% | 5.6% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.1 pts worse | 68.7% | 85.8% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.8 pts better | 11.2% | 16.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same | 1.4% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine26.9 pts worse | 54.0% | 80.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.2 pts better | 19.7% | 21.9% | 23.4% |
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Who owns and runs it
12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Pac 12 Opco Holdco LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 12 facilities |
| Hagler, Alexander | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 12 facilities |
| Knox Healthcare Pac 12 Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Knox, Donald | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 16 facilities |
| Knox, Donald | Corporate Officer · Individual | 0% | 16 facilities |
| Pac 12 Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Pac 12 Opco Holdco LLC | Operational/Managerial Control · Organization | 0% | 12 facilities |
| Pac 12 Pinnacle Holdco LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Pac 12 Pinnacle Holdco LLC | Operational/Managerial Control · Organization | 0% | 12 facilities |
| Schwartz, Eliezer | Operational/Managerial Control · Individual | 0% | 26 facilities |
| Sparks, Benjamin | Corporate Officer · Individual | 0% | 2 facilities |
| Volare Health LLC | Operational/Managerial Control · Organization | 0% | 16 facilities |
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Fire safety
2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke1D
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous1F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
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Other homes nearby
-
Rose Haven Nursing Center
Roseburg, OR · Volare Health
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- —
- Fines
- $85,105
-
Myrtle Point Rehabilitation & Care
Myrtle Point, OR · Sapphire Health Services · Abuse icon
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 56 min
- Fines
- $0
-
Cottage Grove Post Acute
Cottage Grove, OR · Pacs Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 33 min
- Fines
- $20,670