Cincinnati, OH

Twin Towers

4-star overall rating with 3-star inspections with 7 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

5343 Hamilton Avenue, Cincinnati, OH

(513) 853-2000

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

75

Certified beds

Average residents

67

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-07-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.17

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

1.27

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.64

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

5.07

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

2.43

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

4.64

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.83

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.33

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

1.26

CMS adjusted RN staffing hours

Adjusted total hours

5.48

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

15%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

46%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,227

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

45.37

Composite VBP score used to determine payment impact.

Payment multiplier

0.9986

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.10% · Performance 22.24% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

6.05

Baseline 5.17% · Performance 6.03% · Measure score 6.05 · Achievement 6.05 · Improvement 0

Total nurse turnover

4.77

Baseline 44.68% · Performance 44.19% · Measure score 4.77 · Achievement 4.77 · Improvement 0

Adjusted total nurse staffing

7.33

Baseline 4.46 hours · Performance 5.16 hours · Measure score 7.33 · Achievement 7.33 · Improvement 4.81

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.21%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 91 · Observed rate 6.59% · Lower 95% interval 6.8%
Discharge to community 46.1%
50.57%
4.5 pts worse
No Different than the National Rate · Eligible stays 77 · Observed rate 45.45% · Lower 95% interval 37.29%
Medicare spending per beneficiary 0.68
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 46 · Denominator 46
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 46
Discharge self-care score 54.05%
53.69%
0.4 pts better
Numerator 20 · Denominator 37
Discharge mobility score 51.35%
50.94%
0.4 pts better
Numerator 19 · Denominator 37
Pressure ulcers or injuries, new or worsened 2.17%
2.29%
0.1 pts better
Numerator 1 · Denominator 46 · Adjusted rate 2.88%
Healthcare-associated infections requiring hospitalization 6.03%
7.12%
1.1 pts better
No Different than the National Rate · Eligible stays 36 · Observed rate 0% · Lower 95% interval 3.02%
Staff COVID-19 vaccination coverage 7.27%
8.2%
0.9 pts worse
Numerator 12 · Denominator 165
Staff flu vaccination coverage 16.05%
42%
25.9 pts worse
Numerator 26 · Denominator 162
Discharge function score 54.05%
56.45%
2.4 pts worse
Numerator 20 · Denominator 37
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 24 · Denominator 24
Resident COVID-19 vaccinations up to date 50%
25.2%
24.8 pts better
Numerator 10 · Denominator 20

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.8
0.4 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.2 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.4
1.8
0.4 pts better
1.8
0.4 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.2 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
92.4%
5.9 pts better
93.4%
4.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 96.8% · Q2 96.4% · Q3 100.0% · Q4 100.0% · 4Q avg 98.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.2%
94.5%
0.7 pts better
95.5%
0.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.2%
Percentage of long-stay residents experiencing one or more falls with major injury 5.2%
3.3%
1.9 pts worse
3.3%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 3.6% · Q3 3.7% · Q4 6.9% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
26.1%
26.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 7.5%
6.2%
1.3 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.7% · Q2 4.4% · Q3 5.1% · Q4 5.1% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.9%
25.4%
14.5 pts better
19.6%
8.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 6.7% · Q3 15.4% · Q4 12.8% · 4Q avg 10.9%
Percentage of long-stay residents who received an antipsychotic medication 7.4%
11.5%
4.1 pts better
16.7%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 8.1% · Q3 5.9% · Q4 6.1% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.5%
7.7%
8.8 pts worse
16.3%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 29.9% · Q3 6.5% · Q4 14.6% · 4Q avg 16.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.9%
6.2%
0.7 pts worse
14.9%
8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.8% · Q2 13.3% · Q3 0.0% · Q4 5.1% · 4Q avg 6.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.9%
0.5%
0.4 pts worse
1.7%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.4%
21.7%
6.3 pts better
19.8%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 10.5% · Q3 14.8% · Q4 18.4% · 4Q avg 15.4%
Percentage of long-stay residents with pressure ulcers 1.8%
3.7%
1.9 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 2.5% · Q3 2.4% · Q4 1.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
78.1%
19 pts better
81.7%
15.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.6% · Q2 96.1% · Q3 96.4% · Q4 97.4% · 4Q avg 97.1%
Percentage of short-stay residents who had an outpatient emergency department visit 8.8%
12.5%
3.7 pts better
12.0%
3.2 pts better
Short Stay · 20240701-20250630 · Adjusted 8.8% · Observed 8.1% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.2%
0.7 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 92.9%
75.6%
17.3 pts better
79.7%
13.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 92.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.3%
25.1%
3.2 pts worse
23.9%
4.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.3% · Observed 21.6% · Expected 18.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-30 · Fire 2024-08-30

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2022-11-03 · Fire 2022-11-03

2 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2020-03-05 · Fire 2020-03-05

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-30

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-14

F · Potential for more than minimal harm 2022-11-03

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-12-16

F · Potential for more than minimal harm 2022-11-03

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-12-16

F · Potential for more than minimal harm 2022-11-03

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-12-16

F · Potential for more than minimal harm 2022-11-03

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-12-16

F · Potential for more than minimal harm 2022-11-03

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-12-16

E · Potential for more than minimal harm 2022-11-03

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-12-16

F · Potential for more than minimal harm 2020-03-05

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2020-04-13

F · Potential for more than minimal harm 2020-03-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-04-13

E · Potential for more than minimal harm 2020-03-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-04-13

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-08-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-14

F · Potential for more than minimal harm 2024-08-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-14

D · Potential for more than minimal harm 2024-08-30

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-14

D · Potential for more than minimal harm 2024-08-30

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-10-14

D · Potential for more than minimal harm 2024-08-30

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-10-14

D · Potential for more than minimal harm 2024-08-30

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-10-14

D · Potential for more than minimal harm 2024-08-30

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-10-14

F · Potential for more than minimal harm 2022-11-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-16

D · Potential for more than minimal harm 2022-11-03

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-12-16

F · Potential for more than minimal harm 2020-03-05

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2020-04-13

F · Potential for more than minimal harm 2020-03-05

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2020-04-13

D · Potential for more than minimal harm 2020-03-05

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-04-13

D · Potential for more than minimal harm 2020-03-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-04-13

Penalties and ownership

What sits behind the stars

Ownership

Bowersox, James

Corporate Director · Individual

0% 6 facilities 2012-11-14
Bowersox, James

Corporate Officer · Individual

0% 6 facilities 2014-11-19
Burgess, Douglas

Corporate Director · Individual

0% 2 facilities 2021-11-17
East, Sandra

Corporate Director · Individual

0% 4 facilities 2021-11-17
Hildal, Robyn

Corporate Director · Individual

0% 6 facilities 2021-11-17
Kahle, Thomas

Corporate Director · Individual

0% 5 facilities 2021-11-17
Mcdonald, Kenneth

W-2 Managing Employee · Individual

0% 6 facilities 2014-01-01
Mcquinn, Scott

Corporate Director · Individual

0% 6 facilities 2014-11-19
Mcquinn, Scott

Corporate Officer · Individual

0% 6 facilities 2014-11-19
Present, Philip

Corporate Director · Individual

0% 4 facilities 2021-11-17
Rivera, Emmanuel

Contracted Managing Employee · Individual

0% 4 facilities 2024-03-01
Stricker, Kristie

W-2 Managing Employee · Individual

0% 1 facilities 2024-07-22

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