Cincinnati, OH

Twin Lakes

5-star overall rating with 5-star inspections with 1 fire-safety deficiencies in the latest cycle

9840 Montgomery Road, Cincinnati, OH

(513) 247-1301

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

43

Certified beds

Average residents

42

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2006-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.46

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.72

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

5.10

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

2.38

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

4.46

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.75

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.56

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

1.68

CMS adjusted RN staffing hours

Adjusted total hours

5.89

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

23%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,674

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

54.87

Composite VBP score used to determine payment impact.

Payment multiplier

1.0098

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.07

Baseline 18.37% · Performance 20.94% · Measure score 1.07 · Achievement 1.07 · Improvement 0

Healthcare-associated infections

7.72

Baseline 5.77% · Performance 5.53% · Measure score 7.72 · Achievement 7.72 · Improvement 2.63

Total nurse turnover

3.16

Baseline 58.97% · Performance 50.77% · Measure score 3.16 · Achievement 3.16 · Improvement 1.90

Adjusted total nurse staffing

10

Baseline 5.73 hours · Performance 5.95 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.88%
10.72%
1.2 pts worse
No Different than the National Rate · Eligible stays 289 · Observed rate 10.03% · Lower 95% interval 9.41%
Discharge to community 56.44%
50.57%
5.9 pts better
Better than the National Rate · Eligible stays 287 · Observed rate 56.79% · Lower 95% interval 50.85%
Medicare spending per beneficiary 0.6
1.02
0.4 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 146 · Denominator 146
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 146
Discharge self-care score 38.89%
53.69%
14.8 pts worse
Numerator 49 · Denominator 126
Discharge mobility score 54.76%
50.94%
3.8 pts better
Numerator 69 · Denominator 126
Pressure ulcers or injuries, new or worsened 0.68%
2.29%
1.6 pts better
Numerator 1 · Denominator 146 · Adjusted rate 0.84%
Healthcare-associated infections requiring hospitalization 5.53%
7.12%
1.6 pts better
No Different than the National Rate · Eligible stays 171 · Observed rate 2.34% · Lower 95% interval 2.93%
Staff COVID-19 vaccination coverage 4.71%
8.2%
3.5 pts worse
Numerator 4 · Denominator 85
Staff flu vaccination coverage 14.71%
42%
27.3 pts worse
Numerator 15 · Denominator 102
Discharge function score 46.83%
56.45%
9.6 pts worse
Numerator 59 · Denominator 126
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 21 · Denominator 21
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 102 · Denominator 102
Resident COVID-19 vaccinations up to date 29.41%
25.2%
4.2 pts better
Numerator 20 · Denominator 68

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
1.8
0.7 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.9 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.8
0.6 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.1 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.4%
7.6 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.3%
94.5%
1.8 pts better
95.5%
0.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.3%
Percentage of long-stay residents experiencing one or more falls with major injury 2.9%
3.3%
0.4 pts better
3.3%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 3.8% · Q3 4.2% · Q4 0.0% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
26.1%
26.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 1.5%
6.2%
4.7 pts better
5.4%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 41.2%
25.4%
15.8 pts worse
19.6%
21.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 41.2%
Percentage of long-stay residents who received an antipsychotic medication 14.3%
11.5%
2.8 pts worse
16.7%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 14.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 30.6%
7.7%
22.9 pts worse
16.3%
14.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 30.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 33.8%
6.2%
27.6 pts worse
14.9%
18.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 33.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q2 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.0%
0.5%
2.5 pts worse
1.7%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 3.8% · Q3 0.0% · Q4 0.0% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.2%
21.7%
3.5 pts better
19.8%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 26.5% · Q3 20.9% · Q4 15.3% · 4Q avg 18.2%
Percentage of long-stay residents with pressure ulcers 0.9%
3.7%
2.8 pts better
5.1%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.1% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
78.1%
19.6 pts better
81.7%
16 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 95.9% · Q4 94.9% · 4Q avg 97.7%
Percentage of short-stay residents who had an outpatient emergency department visit 4.5%
12.5%
8 pts better
12.0%
7.5 pts better
Short Stay · 20240701-20250630 · Adjusted 4.5% · Observed 4.0% · Expected 9.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.2%
0.6 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.9% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.8%
75.6%
18.2 pts better
79.7%
14.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.8%
25.1%
6.3 pts better
23.9%
5.1 pts better
Short Stay · 20240701-20250630 · Adjusted 18.8% · Observed 15.1% · Expected 19.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-06 · Fire 2024-06-06

0 health deficiencies

No concentrated health issue counts in this cycle.

1 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 2 Health 2021-07-08 · Fire 2021-07-08

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2019-03-07 · Fire 2019-03-07

0 health deficiencies

No concentrated health issue counts in this cycle.

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-06-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-07-01

F · Potential for more than minimal harm 2021-07-08

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-08-20

F · Potential for more than minimal harm 2021-07-08

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2021-08-20

F · Potential for more than minimal harm 2021-07-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-08-20

F · Potential for more than minimal harm 2021-07-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-08-20

E · Potential for more than minimal harm 2021-07-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-08-20

E · Potential for more than minimal harm 2021-07-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2021-08-20

F · Potential for more than minimal harm 2019-03-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-03-27

Inspection history

Recent health citations

D · Potential for more than minimal harm 2021-07-08

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-08-20

D · Potential for more than minimal harm 2021-07-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-08-20

D · Potential for more than minimal harm 2021-07-08

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-08-20

Penalties and ownership

What sits behind the stars

Ownership

Anderson, Todd

Corporate Director · Individual

0% 6 facilities 2023-11-29
Ansari, Saba

Contracted Managing Employee · Individual

0% 2 facilities 2024-01-01
Bowersox, James

Corporate Director · Individual

0% 6 facilities 2007-07-13
Bowersox, James

Corporate Officer · Individual

0% 6 facilities 2013-11-20
Bowersox, James

W-2 Managing Employee · Individual

0% 6 facilities 2006-04-26
Brown, Denise

W-2 Managing Employee · Individual

0% 2 facilities 2024-01-01
Brueshaber, Larry

Corporate Director · Individual

0% 5 facilities 2023-11-29
Burgess, Douglas

Corporate Director · Individual

0% 2 facilities 2023-11-29
Hildal, Robyn

Corporate Director · Individual

0% 6 facilities 2016-11-16
Hildal, Robyn

Corporate Officer · Individual

0% 6 facilities 2017-11-15
Mcdonald, Kenneth

W-2 Managing Employee · Individual

0% 6 facilities 2024-01-01
Mcquinn, Scott

Corporate Director · Individual

0% 6 facilities 2005-05-23
Mcquinn, Scott

Corporate Officer · Individual

0% 6 facilities 2013-11-20
Mcquinn, Scott

W-2 Managing Employee · Individual

0% 6 facilities 1996-05-31
Thorpe, Joseph

Corporate Director · Individual

0% 1 facilities 2023-11-29

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