Federal inspection record · CMS data as of October 1, 2026

Trinity Ridge

2140 Medical Park Drive, Hickory, NC · (828) 322-6995

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
113
Ownership
Non-Profit
Chain
Lutheran Services Carolinas
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 10, 1973

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Trinity Ridge carries 7 inspection points. That is fewer than 84% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 7 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

5 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care1D
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    June 18, 2026 · Standard · F690 · Corrected July 2, 2026

Resident Assessment and Care Planning1D
  1. D

    Ensure each resident receives an accurate assessment.

    March 27, 2025 · Standard · F641 · Corrected April 16, 2025

Pharmacy Service1D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    March 27, 2025 · Standard · F759 · Corrected April 17, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    March 27, 2025 · Standard · F880 · Corrected April 16, 2025

Resident Rights1D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 29, 2023 · Complaint · F550 · Corrected August 21, 2023

Inspection history

  1. 2026-06-18

    1 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  2. 2025-03-27

    3 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  3. 2023-11-29

    1 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 51 min of nursing staff time a day, 50 min of it from a registered nurse.

This home

3 h 51 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 20% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better1.21.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better0.81.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.9 pts worse85.5%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.4 pts worse91.3%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better3.2%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms4.5 pts better2.3%6.8%13.5%
Percentage of long-stay residents who lose too much weight5.2 pts worse12.3%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.2 pts worse24.3%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.3 pts worse15.2%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened19.9 pts worse36.5%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased18.2 pts worse33.2%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder2.6 pts worse3.2%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection4 pts worse6.1%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.2 pts worse28.1%19.9%18.3%
Percentage of long-stay residents with pressure ulcers2.2 pts better3.2%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.6 pts better88.1%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.9 pts better11.8%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.4%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.1 pts better81.2%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission8.3 pts worse30.5%22.2%23.4%

·

Who owns and runs it

24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Corder, JohnOperational/Managerial Control · Individual0%2 facilities
Corder, JohnAdp Of The SNF · Individual0%2 facilities
Goins, TedManaging Control - Governing Body · Individual0%9 facilities
Goins, TedOperational/Managerial Control · Individual0%9 facilities
Goins, TedTrustee Of The SNF · Individual0%9 facilities
Herman, RichardManaging Control - Governing Body · Individual0%9 facilities
Herman, RichardTrustee Of The SNF · Individual0%9 facilities
Huffman, HannahOperational/Managerial Control · Individual0%1 facilities
Huffman, HannahAdp Of The SNF · Individual0%1 facilities
Lsa Management, Inc.Operational/Managerial Control · Organization0%7 facilities
Lsa Management, Inc.Trustee Of The SNF · Organization0%7 facilities
Lsa Management, Inc.Adp Of The SNF · Organization0%7 facilities
Lutheran Home Hickory West Property, Inc.Operational/Managerial Control · Organization0%2 facilities
Lutheran Home Hickory West Property, Inc.Adp Of The SNF · Organization0%2 facilities
Lutheran Services For The Aging, Inc.Trustee Of The SNF · Organization0%9 facilities
Maddry, KarenCorporate Officer · Individual0%9 facilities
Nelson, DouglasManaging Control - Governing Body · Individual0%10 facilities
Nelson, DouglasTrustee Of The SNF · Individual0%10 facilities
Nickerson, KirbyCorporate Officer · Individual0%9 facilities
Nickerson, KirbyTrustee Of The SNF · Individual0%9 facilities
Nickerson, KirbyAdp Of The SNF · Individual0%9 facilities
Smith, KeshaCorporate Director · Individual0%9 facilities
Smith, KeshaOperational/Managerial Control · Individual0%9 facilities
Smith, KeshaAdp Of The SNF · Individual0%9 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems3D
  1. D

    Have proper medical gas storage and administration areas.

    June 18, 2026 · K923 · Not yet marked corrected

  2. D

    Meet requirements for the installation and maintenance of electrical systems.

    March 27, 2025 · K911 · Corrected May 31, 2025

  3. D

    Have generator or other power source capable of supplying service within 10 seconds.

    November 29, 2023 · K918 · Corrected April 1, 2024

Smoke2D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 18, 2026 · K321 · Not yet marked corrected

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 27, 2025 · K321 · Corrected May 31, 2025

Construction1D
  1. D

    Use approved construction type or materials.

    November 29, 2023 · K161 · Corrected April 1, 2024

·

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