Marshfield, WI

Three Oaks Health Services

2-star overall rating with 2-star inspections with $41,118 in total fines with 14 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

209 Wilderness View Drive, Marshfield, WI

(715) 389-6000

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

75

Certified beds

Average residents

64

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

North Shore Healthcare

Operator or chain grouping

Approved since

2005-06-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

58 facilities

Chain averages 3 overall / 3 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.74

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.64

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.13

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

3.51

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.38

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.10

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.55

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.77

CMS adjusted RN staffing hours

Adjusted total hours

3.67

CMS adjusted total nurse staffing hours

Case-mix index

1.31

Higher values indicate more complex resident acuity

RN turnover

47%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

47%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,661

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

15.83

Composite VBP score used to determine payment impact.

Payment multiplier

0.9815

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.68% · Performance 21.32% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.87% · Performance 7.92% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.55

Baseline 37.26% · Performance 40.98% · Measure score 5.55 · Achievement 5.55 · Improvement 0

Adjusted total nurse staffing

0.78

Baseline 3.02 hours · Performance 3.3 hours · Measure score 0.78 · Achievement 0.78 · Improvement 0.50

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.89%
10.72%
1.8 pts better
No Different than the National Rate · Eligible stays 62 · Observed rate 3.23% · Lower 95% interval 5.24%
Discharge to community 59.09%
50.57%
8.5 pts better
No Different than the National Rate · Eligible stays 53 · Observed rate 54.72% · Lower 95% interval 45.71%
Medicare spending per beneficiary 1.11
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 34 · Denominator 34
Falls with major injury 5.88%
0.77%
5.1 pts worse
Numerator 2 · Denominator 34
Discharge self-care score 34.48%
53.69%
19.2 pts worse
Numerator 10 · Denominator 29
Discharge mobility score 34.48%
50.94%
16.5 pts worse
Numerator 10 · Denominator 29
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 34 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.92%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 47 · Observed rate 10.64% · Lower 95% interval 4.67%
Staff COVID-19 vaccination coverage 8.11%
8.2%
0.1 pts worse
Numerator 6 · Denominator 74
Staff flu vaccination coverage 56.58%
42%
14.6 pts better
Numerator 43 · Denominator 76
Discharge function score 41.38%
56.45%
15.1 pts worse
Numerator 12 · Denominator 29
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.6
0.4 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.2
2.2
2 pts better
1.8
1.6 pts better
Long Stay · 20240701-20250630 · Adjusted 0.2 · Observed 0.2 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 82.6%
95.7%
13.1 pts worse
93.4%
10.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 88.3% · Q2 78.2% · Q3 80.4% · Q4 83.0% · 4Q avg 82.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.5%
95.0%
1.5 pts worse
95.5%
2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 93.5%
Percentage of long-stay residents experiencing one or more falls with major injury 2.7%
3.2%
0.5 pts better
3.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 1.8% · Q3 3.6% · Q4 3.8% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.9%
5.0%
2.1 pts better
11.4%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 4.1% · Q3 0.0% · Q4 2.1% · 4Q avg 2.9%
Percentage of long-stay residents who lose too much weight 2.6%
4.9%
2.3 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.6% · Q3 2.9% · Q4 2.6% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.7%
16.6%
2.9 pts better
19.6%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.0% · Q2 12.8% · Q3 8.3% · Q4 18.4% · 4Q avg 13.7%
Percentage of long-stay residents who received an antipsychotic medication 12.2%
16.7%
4.5 pts better
16.7%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 16.1% · Q3 11.5% · Q4 3.3% · 4Q avg 12.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.8%
21.1%
1.3 pts better
16.3%
3.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 19.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 22.6%
17.3%
5.3 pts worse
14.9%
7.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.7% · Q2 21.6% · Q3 26.5% · Q4 18.9% · 4Q avg 22.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 4.4%
2.3%
2.1 pts worse
1.0%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 1.8% · Q3 5.2% · Q4 1.9% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.8%
3.0%
1.2 pts better
1.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 1.9% · Q3 1.8% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 32.0%
25.5%
6.5 pts worse
19.8%
12.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.6% · Q2 28.7% · Q3 32.1% · Q4 31.6% · 4Q avg 32.0%
Percentage of long-stay residents with pressure ulcers 4.7%
5.5%
0.8 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 5.1% · Q3 4.3% · Q4 3.1% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 65.2%
86.8%
21.6 pts worse
81.7%
16.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 71.2% · Q2 82.0% · Q3 69.6% · Q4 42.3% · 4Q avg 65.2%
Percentage of short-stay residents who had an outpatient emergency department visit 8.5%
15.0%
6.5 pts better
12.0%
3.5 pts better
Short Stay · 20240701-20250630 · Adjusted 8.5% · Observed 7.7% · Expected 10.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.1%
1.3%
0.2 pts better
1.6%
0.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.9% · Q4 1.9% · 4Q avg 1.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 60.7%
82.2%
21.5 pts worse
79.7%
19 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 60.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.7%
22.7%
4 pts worse
23.9%
2.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.7% · Observed 23.1% · Expected 20.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-12 · Fire 2024-12-12

14 health deficiencies

Top issue: Resident Rights (4 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-11-01 · Fire 2023-11-01

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-09-14 · Fire 2022-09-14

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-12-12

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-01-12

E · Potential for more than minimal harm 2023-11-01

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-11-01

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-11-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-11-01

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-11-01

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-11-17

F · Potential for more than minimal harm 2022-09-14

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-10-10

F · Potential for more than minimal harm 2022-09-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-10

E · Potential for more than minimal harm 2022-09-14

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-10-10

C · Minimal harm 2022-09-14

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-10-10

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-17

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2026-01-16

J · Immediate jeopardy 2025-03-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-02

F · Potential for more than minimal harm 2025-03-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-02

D · Potential for more than minimal harm 2025-03-11

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-04-02

D · Potential for more than minimal harm 2025-03-11

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-02

F · Potential for more than minimal harm 2024-12-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-12

F · Potential for more than minimal harm 2024-12-12

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-01-12

E · Potential for more than minimal harm 2024-12-12

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-01-12

E · Potential for more than minimal harm 2024-12-12

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-01-12

D · Potential for more than minimal harm 2024-12-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-12

J · Immediate jeopardy 2024-03-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-19

D · Potential for more than minimal harm 2023-11-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-11-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-17

E · Potential for more than minimal harm 2022-09-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-10

D · Potential for more than minimal harm 2022-09-14

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-10-10

D · Potential for more than minimal harm 2022-09-14

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-10-10

Penalties and ownership

What sits behind the stars

$26,685 2025-03-11

Fine

Fine · fine $26,685

Fine

$14,433 2024-03-04

Fine

Fine · fine $14,433

Fine

Ownership

North Shore Healthcare LLC

5% Or Greater Indirect Ownership Interest · Organization

100% 56 facilities 2016-12-21
Baumann, Troy

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2016-12-21
Baumann, Troy

Operational/Managerial Control · Individual

0% 59 facilities 2016-12-21
Baumann, Troy

Corporate Officer · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

Operational/Managerial Control · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

Corporate Officer · Individual

0% 59 facilities 2016-12-21
North Shore Healthcare LLC

Operational/Managerial Control · Organization

0% 56 facilities 2016-12-21
Nshc Wisconsin LLC

5% Or Greater Direct Ownership Interest · Organization

0% 16 facilities 2016-12-21
Nshc Wisconsin LLC

Operational/Managerial Control · Organization

0% 16 facilities 2016-12-21

Nearby options

Other facilities in reach

#1

Norwood Health Ctr-Central

Marshfield, WI

5-star overall rating with 4-star inspections with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0
#2

North Shore Healthcare At Marshfield

Marshfield, WI

3-star overall rating with 3-star inspections with 11 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0
#3

Colonial Health Services

Colby, WI

2-star overall rating with 2-star inspections with $34,140 in total fines with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$34,140

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