Federal inspection record · CMS data as of October 1, 2026
The Win Post-Acute
410 North Winchester Boulevard, Santa Clara, CA · (408) 248-3736
- Certified beds
- 133
- Residents per day
- 130
- Ownership
- For-Profit
- Chain
- Spyglass Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- October 1, 1969
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
The Win Post-Acute carries 56 inspection points. That is fewer than 74% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
33 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
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G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Everything else, by area of care
Pharmacy Service7E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary5E
- E
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- D
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning4E
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care4E
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Environmental4D
- B
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- B
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- D
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Infection Control2E
- E
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Resident Rights2D
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services1E
- E
Observe each nurse aide's job performance and give regular training.
Administration1E
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspection history
2025-05-09
11 health deficiencies · 8 fire-safety deficiencies
Top issue: Pharmacy Service (3 deficiencies)
2024-02-08
4 health deficiencies · 8 fire-safety deficiencies
Top issue: Environmental (1 deficiency)
2021-06-11
18 health deficiencies · 9 fire-safety deficiencies
Top issue: Nutrition and Dietary (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 58 min of nursing staff time a day, 58 min of it from a registered nurse.
This home
3 h 58 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 44% of nursing staff and 60% of registered nurses left in the past year, along with 3 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1.2 pts better | 1.0 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better | 0.9 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.7 pts better | 99.4% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.1 pts better | 99.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better | 0.3% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms7.3 pts worse | 14.9% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.8 pts worse | 4.9% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.3 pts better | 5.4% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3 pts better | 9.3% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2.9 pts worse | 11.8% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.6 pts better | 4.6% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.5% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.3 pts better | 0.9% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.7 pts worse | 15.5% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.8 pts better | 2.5% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine0.4 pts better | 95.0% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5.6 pts better | 5.5% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better | 1.1% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.8 pts better | 97.9% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.6 pts better | 20.0% | 22.6% | 23.4% |
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Who owns and runs it
22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Spyglass Healthcare LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 15 facilities |
| Mccormack, Ryan | 5% Or Greater Indirect Ownership Interest · Individual | 40% | 15 facilities |
| O'shea, Brady | 5% Or Greater Indirect Ownership Interest · Individual | 5% | 16 facilities |
| Awerbuck, Matthew | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Awerbuck, Matthew | Adp Of The SNF · Individual | 0% | 10 facilities |
| Estanilla, Myrtle | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Estanilla, Myrtle | Adp Of The SNF · Individual | 0% | 1 facilities |
| Green, Christopher | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Green, Christopher | Adp Of The SNF · Individual | 0% | 1 facilities |
| Kikuta, Bradley | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Kikuta, Bradley | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lagliba, Mark | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lagliba, Mark | Adp Of The SNF · Individual | 0% | 1 facilities |
| Luistro, Roxanne | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Luistro, Roxanne | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mccormack, Ryan | Corporate Director · Individual | 0% | 15 facilities |
| Oscherowitz, Avishai | Corporate Director · Individual | 0% | 10 facilities |
| Oscherowitz, Avishai | Adp Of The SNF · Individual | 0% | 10 facilities |
| Sam, Soeun | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Sam, Soeun | Adp Of The SNF · Individual | 0% | 1 facilities |
| Torres, Areli | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Torres, Areli | Adp Of The SNF · Individual | 0% | 1 facilities |
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Fire safety
25 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke10F
- F
Install corridor and hallway doors that block smoke.
- E
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Properly provide smoke detection systems in areas open to corridors.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Provide properly protected cooking facilities.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems8F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- D
Meet requirements for the use of electrical equipment.
- D
Ensure proper usage of power strips and extension cords.
- D
Have proper medical gas storage and administration areas.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the use of electrical equipment.
- D
Ensure proper usage of power strips and extension cords.
Miscellaneous2D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Egress2E
- E
Install emergency lighting that can last at least 1 1/2 hours.
- E
Have properly located and lighted "Exit" signs.
Services2E
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D
Have properly installed electrical wiring and gas equipment.
Construction1D
- D
Use approved construction type or materials.
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Other homes nearby
-
O'connor Hospital D/P SNF
San Jose, CA
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 8 h 25 min
- Fines
- $0
-
Skyline Healthcare Center - San Jose
San Jose, CA · Mariner Health Care
★★★★★- Worst citation, 3 yrs
- L
- Nursing / resident / day
- 4 h 5 min
- Fines
- $105,089
-
Courtyard Care Center
San Jose, CA · David Johnson
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 19 min
- Fines
- $0