Winchester, VA

The Village At Orchard Ridge

5-star overall rating with 4-star inspections with 4 recent health deficiencies

100 Procession Way, Winchester, VA

(540) 431-2800

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

20

Certified beds

Average residents

19

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

National Lutheran Communities & Services

Operator or chain grouping

Approved since

2014-07-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

2 facilities

Chain averages 4 overall / 3 health / 4 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.43

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

0.62

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

2.40

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

4.46

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

2.06

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

3.93

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

1.11

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

1.34

CMS adjusted RN staffing hours

Adjusted total hours

4.17

CMS adjusted total nurse staffing hours

Case-mix index

1.46

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,700

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

29

Composite VBP score used to determine payment impact.

Payment multiplier

0.9852

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.33% · Performance 21.80% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

6.62

Baseline 5.29% · Performance 5.86% · Measure score 6.62 · Achievement 6.62 · Improvement 0

Total nurse turnover

2.08

Baseline 70.37% · Performance 58.62% · Measure score 2.08 · Achievement 1.24 · Improvement 2.08

Adjusted total nurse staffing

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.44%
10.72%
2.3 pts better
No Different than the National Rate · Eligible stays 160 · Observed rate 3.13% · Lower 95% interval 5.85%
Discharge to community 61.11%
50.57%
10.5 pts better
Better than the National Rate · Eligible stays 150 · Observed rate 64.67% · Lower 95% interval 54.99%
Medicare spending per beneficiary 0.9
1.02
0.1 pts better
Drug regimen review with follow-up 95.5%
95.27%
0.2 pts better
Numerator 106 · Denominator 111
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 111
Discharge self-care score 69.23%
53.69%
15.5 pts better
Numerator 63 · Denominator 91
Discharge mobility score 45.05%
50.94%
5.9 pts worse
Numerator 41 · Denominator 91
Pressure ulcers or injuries, new or worsened 0.9%
2.29%
1.4 pts better
Numerator 1 · Denominator 111 · Adjusted rate 1.14%
Healthcare-associated infections requiring hospitalization 5.86%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 110 · Observed rate 1.82% · Lower 95% interval 2.84%
Staff COVID-19 vaccination coverage 4.71%
8.2%
3.5 pts worse
Numerator 4 · Denominator 85
Staff flu vaccination coverage 97.89%
42%
55.9 pts better
Numerator 93 · Denominator 95
Discharge function score 74.73%
56.45%
18.3 pts better
Numerator 68 · Denominator 91
Transfer of health information to provider 97.06%
95.95%
1.1 pts better
Numerator 33 · Denominator 34
Transfer of health information to patient 98.51%
96.28%
2.2 pts better
Numerator 66 · Denominator 67
Resident COVID-19 vaccinations up to date 22.03%
25.2%
3.2 pts worse
Numerator 13 · Denominator 59

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 82.9%
91.2%
8.3 pts worse
93.4%
10.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 82.9%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.6%
3.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
15.7%
15.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 35.0%
20.2%
14.8 pts worse
19.6%
15.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 35.0%
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.6%
0.5%
1.1 pts worse
1.0%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.0%
1.6%
1.4 pts worse
1.7%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.3%
22.2%
3.1 pts worse
19.8%
5.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.3%
Percentage of long-stay residents with pressure ulcers 13.0%
5.2%
7.8 pts worse
5.1%
7.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 13.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 68.0%
74.6%
6.6 pts worse
81.7%
13.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 54.5% · Q2 65.4% · Q3 79.7% · Q4 74.0% · 4Q avg 68.0%
Percentage of short-stay residents who had an outpatient emergency department visit 13.9%
11.7%
2.2 pts worse
12.0%
1.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.9% · Observed 12.0% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.2%
0.8 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 56.2%
73.6%
17.4 pts worse
79.7%
23.5 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 56.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.6%
22.0%
3.4 pts better
23.9%
5.3 pts better
Short Stay · 20240701-20250630 · Adjusted 18.6% · Observed 13.0% · Expected 16.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-06 · Fire 2024-03-06

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-06-01 · Fire 2022-06-01

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-02-25 · Fire 2021-02-25

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-03-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-06

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-01

Penalties and ownership

What sits behind the stars

Ownership

National Lutheran Inc

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2011-07-20
Ault, Jared

Operational/Managerial Control · Individual

0% 1 facilities 2017-01-23
Blakemore, Victoria

Corporate Director · Individual

0% 1 facilities 2021-12-19
Casner, Donna

Corporate Officer · Individual

0% 2 facilities 2018-06-25
Combs, Allison

Operational/Managerial Control · Individual

0% 1 facilities 2021-12-19
Combs, Allison

Corporate Director · Individual

0% 1 facilities 2021-12-19
Coulter, Bonnie

Operational/Managerial Control · Individual

0% 1 facilities 2024-07-15
Cruz, Medardo

Operational/Managerial Control · Individual

0% 1 facilities 2019-04-01
Custer, William

Operational/Managerial Control · Individual

0% 1 facilities 2024-07-01
Gwinn, Lauren

Operational/Managerial Control · Individual

0% 1 facilities 2022-11-20
Hearn, Garri Ann

Operational/Managerial Control · Individual

0% 1 facilities 2018-05-01
Hollis, Michelle

Operational/Managerial Control · Individual

0% 1 facilities 2020-07-27
Isham, Sarah

Operational/Managerial Control · Individual

0% 1 facilities 2018-07-09
Loy, Shannon

Operational/Managerial Control · Individual

0% 1 facilities 2022-07-03
Mason, Susan

Operational/Managerial Control · Individual

0% 1 facilities 2021-01-11
Midolo, John

Corporate Director · Individual

0% 1 facilities 2022-08-14
Nastasi, Steven

Operational/Managerial Control · Individual

0% 1 facilities 2023-11-27
Nastasi, Steven

Corporate Director · Individual

0% 1 facilities 2023-11-27
National Lutheran Inc

Operational/Managerial Control · Organization

0% 1 facilities 2011-07-20
Palomo, Mary

Operational/Managerial Control · Individual

0% 1 facilities 2021-12-13
Patterson, Elizabeth

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-24
Portalanza, Joanne

Operational/Managerial Control · Individual

0% 1 facilities 2018-12-03
Radigan, Erin

Operational/Managerial Control · Individual

0% 1 facilities 2023-09-29
Rosamond, Lori

Operational/Managerial Control · Individual

0% 1 facilities 2013-01-30
Rutz, Melissa

Operational/Managerial Control · Individual

0% 1 facilities 2021-10-10
Wagoner, Craig

Corporate Officer · Individual

0% 2 facilities 2023-03-19
Walters, Cynthia

Corporate Officer · Individual

0% 5 facilities 2021-08-21
Wood, Melissa

Operational/Managerial Control · Individual

0% 1 facilities 2019-10-14

Nearby options

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#1

Shenandoah Valley Westminster Canterbury

Winchester, VA

3-star overall rating with 3-star inspections with 12 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$0
#2

Winchester Health & Rehabilitation

Winchester, VA

2-star overall rating with 1-star inspections with 31 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$0
#3

Evergreen Health And Rehabilitation Center

Winchester, VA

2-star overall rating with 2-star inspections with $8,190 in total fines with 22 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$8,190

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