Federal inspection record · CMS data as of October 1, 2026

The Villa at Mountain View

2918 Duncanville Rd, Dallas, TX · (214) 467-7090

CMS overall rating

3 of 5

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Certified beds
120
Residents per day
84
Ownership
For-Profit
Chain
Cantex Continuing Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 29, 1999

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

The Villa at Mountain View carries 102 inspection points. That is fewer than 35% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 102 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 9 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 15, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 1, 2024

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 21, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 19, 2024

  3. G

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 14, 2024 · Complaint inspection · Quality of Life and Care · F677 · Corrected March 15, 2024

Everything else, by area of care

Resident Rights8E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 14, 2026 · Complaint · F550 · Corrected April 16, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 10, 2025 · Complaint · F584 · Corrected December 11, 2025

  3. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 24, 2025 · Complaint · F550 · Corrected November 25, 2025

  4. D

    Keep residents' personal and medical records private and confidential.

    September 5, 2025 · Complaint · F583 · Corrected September 6, 2025

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 11, 2025 · Complaint · F580 · Corrected May 5, 2025

  6. D

    Keep residents' personal and medical records private and confidential.

    April 11, 2025 · Complaint · F583 · Corrected May 5, 2025

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 12, 2024 · Complaint · F580 · Corrected August 5, 2024

  8. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 11, 2024 · Standard · F584 · Corrected May 26, 2024

Resident Assessment and Care Planning7D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 28, 2026 · Complaint · F658 · Not yet marked corrected

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    May 15, 2025 · Standard · F644 · Corrected June 5, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 15, 2025 · Standard · F656 · Corrected May 20, 2025

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 11, 2025 · Complaint · F656 · Corrected May 5, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 11, 2025 · Complaint · F842 · Corrected May 5, 2025

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 21, 2024 · Complaint · F656 · Corrected November 22, 2024

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 21, 2024 · Complaint · F842 · Corrected November 22, 2024

Quality of Life and Care5E
  1. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 15, 2025 · Standard · F693 · Corrected May 20, 2025

  2. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 15, 2025 · Standard · F698 · Corrected May 20, 2025

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 11, 2025 · Complaint · F686 · Corrected May 5, 2025

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 12, 2024 · Complaint · F689 · Corrected August 5, 2024

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    July 12, 2024 · Complaint · F698 · Corrected August 5, 2024

Pharmacy Service4D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 5, 2025 · Complaint · F761 · Corrected September 6, 2025

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 15, 2025 · Standard · F755 · Corrected May 20, 2025

  3. D

    Ensure medication error rates are not 5 percent or greater.

    May 15, 2025 · Standard · F759 · Corrected May 20, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 9, 2023 · Standard · F761 · Corrected March 10, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 18, 2026 · Complaint · F609 · Corrected August 20, 2026

  2. D

    Respond appropriately to all alleged violations.

    August 18, 2026 · Complaint · F610 · Corrected August 20, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 15, 2025 · Complaint · F609 · Corrected May 20, 2025

Nutrition and Dietary3E
  1. E

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    May 15, 2025 · Standard · F808 · Corrected May 20, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 21, 2024 · Complaint · F812 · Corrected November 22, 2024

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 9, 2023 · Standard · F812 · Corrected March 10, 2023

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    December 10, 2025 · Complaint · F880 · Corrected December 11, 2025

  2. E

    Provide and implement an infection prevention and control program.

    March 9, 2023 · Standard · F880 · Corrected April 9, 2023

Administration1E
  1. E

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    May 15, 2025 · Complaint · F773 · Corrected May 20, 2025

Environmental1D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    March 9, 2023 · Standard · F921 · Corrected March 10, 2023

Inspection history

  1. 2025-05-15

    17 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  2. 2024-04-11

    12 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-03-09

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 26 min of nursing staff time a day, 22 min of it from a registered nurse.

This home

3 h 26 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 14% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$25,390 in federal fines on record over the past three years.

DatePenaltyAmount
2025-05-15Fine$16,464
2024-11-21Fine$8,926

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.7 pts worse92.7%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.7 pts worse96.3%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.2 pts better0.0%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.5 pts better0.8%2.3%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts better2.3%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.9 pts better12.9%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.6 pts better2.2%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.8 pts better9.1%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.7 pts better10.1%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.9 pts better4.6%12.5%18.3%
Percentage of long-stay residents with pressure ulcers1.2 pts better2.5%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.1 pts worse76.6%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.8 pts worse17.0%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.4 pts better89.8%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.1 pts better25.4%25.5%23.4%

·

Who owns and runs it

8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Dallas County Hospital District5% Or Greater Direct Ownership Interest · Organization100%36 facilities
Castaneda, EdmundoCorporate Officer · Individual0%35 facilities
Cerise, FrederickCorporate Officer · Individual0%30 facilities
Chretien, KuandaAdp Of The SNF · Individual0%1 facilities
Scott, TrackeaOperational/Managerial Control · Individual0%1 facilities
Scott, TrackeaAdp Of The SNF · Individual0%1 facilities
Villa Health Care Center Ltd CoOperational/Managerial Control · Organization0%1 facilities
Villa Health Care Center Ltd CoAdp Of The SNF · Organization0%1 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9E
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 15, 2025 · K321 · Corrected May 20, 2025

  2. E

    Install an approved automatic sprinkler system.

    May 15, 2025 · K351 · Corrected June 6, 2025

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 15, 2025 · K353 · Corrected May 20, 2025

  4. E

    Provide properly protected cooking facilities.

    April 11, 2024 · K324 · Corrected May 17, 2024

  5. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 11, 2024 · K345 · Corrected May 3, 2024

  6. E

    Install corridor and hallway doors that block smoke.

    April 11, 2024 · K363 · Corrected April 11, 2024

  7. E

    Install corridor and hallway doors that block smoke.

    March 9, 2023 · K363 · Corrected March 10, 2023

  8. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    March 9, 2023 · K325 · Corrected March 10, 2023

  9. D

    Inspect, test, and maintain automatic sprinkler systems.

    March 9, 2023 · K353 · Corrected April 8, 2023

Miscellaneous2F
  1. F

    Provide a written emergency evacuation plan.

    April 11, 2024 · K711 · Corrected May 17, 2024

  2. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    April 11, 2024 · K741 · Corrected May 17, 2024

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 15, 2025 · K521 · Corrected June 28, 2025

Emergency Preparedness1F
  1. F

    Establish staff and initial training requirements.

    April 11, 2024 · E37 · Corrected May 17, 2024

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 11, 2024 · K918 · Corrected May 1, 2024

·

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