Federal inspection record · CMS data as of October 1, 2026
The Terraces of Phoenix
7550 North 16th Street, Phoenix, AZ · (602) 944-4455
- CMS high-performer trophy
- Certified beds
- 64
- Residents per day
- 53
- Ownership
- Non-Profit
- Chain
- Humangood
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Arizona homes
The Terraces of Phoenix carries 19 inspection points. That is fewer than 73% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
13 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Rights2D
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care2D
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary2D
- D
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control2E
- E
Provide and implement an infection prevention and control program.
- E
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Assessment and Care Planning2D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services1E
- E
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspection history
2025-06-13
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2024-05-31
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Infection Control (2 deficiencies)
2023-02-02
6 health deficiencies · 3 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 47 min of nursing staff time a day, 1 h 7 min of it from a registered nurse.
This home
4 h 47 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 15% of nursing staff and 8% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts worse | 95.1% | 96.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse | 2.4% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.4 pts better | 1.3% | 3.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.4 pts better | 5.0% | 5.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication11.4 pts better | 10.0% | 21.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication10.6 pts better | 0.0% | 10.6% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased3 pts worse | 13.6% | 10.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.5 pts worse | 3.7% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.2 pts better | 19.1% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.6 pts better | 3.7% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.5 pts better | 95.1% | 92.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.1 pts worse | 14.1% | 10.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.5 pts better | 89.4% | 87.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts worse | 27.3% | 23.5% | 23.4% |
·
Who owns and runs it
48 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Humangood Arizona Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Baker Tilly Us Llp | Adp Of The SNF · Organization | 0% | 75 facilities |
| Baker, Judith | Corporate Director · Individual | 0% | 17 facilities |
| Baker, Judith | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Brown, Herman | Corporate Director · Individual | 0% | 17 facilities |
| Brown, Herman | Corporate Officer · Individual | 0% | 17 facilities |
| Brown, Herman | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Cochrane, John | Corporate Officer · Individual | 0% | 17 facilities |
| Cochrane, John | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Dahan, David | Corporate Director · Individual | 0% | 9 facilities |
| Dahan, David | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Decker, David | Corporate Director · Individual | 0% | 4 facilities |
| Decker, David | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Erickson, Kordell | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Erickson, Kordell | Adp Of The SNF · Individual | 0% | 1 facilities |
| Ferris, Rand | Corporate Director · Individual | 0% | 4 facilities |
| Ferris, Rand | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Ghassemi, Bethany | Corporate Officer · Individual | 0% | 17 facilities |
| Ghassemi, Bethany | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Griffith, Alan | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Humangood | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 17 facilities |
| Humangood | Adp Of The SNF · Organization | 0% | 17 facilities |
| Humangood Arizona Inc | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Humangood Arizona Inc | Adp Of The SNF · Organization | 0% | 1 facilities |
| Humangood Cornerstone | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Humangood Cornerstone | Adp Of The SNF · Organization | 0% | 7 facilities |
| Humangood Norcal | Operational/Managerial Control · Organization | 0% | 15 facilities |
| Humangood Norcal | Adp Of The SNF · Organization | 0% | 15 facilities |
| Kelley, Albert | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Kumaravel, Sree Devi | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Kumaravel, Sree Devi | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lopez, Jessica | Operational/Managerial Control · Individual | 0% | 8 facilities |
| Martin, Jeannee | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Mcdonald, Andrew | Corporate Officer · Individual | 0% | 17 facilities |
| Mcdonald, Andrew | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Ogus, Daniel | Corporate Officer · Individual | 0% | 17 facilities |
| Ogus, Daniel | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Sanchez, Delia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Sanchez, Delia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Soriano, Mariele | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Soriano, Mariele | Adp Of The SNF · Individual | 0% | 1 facilities |
| Tinker, Bret | Corporate Director · Individual | 0% | 4 facilities |
| Tinker, Bret | Operational/Managerial Control · Individual | 0% | 4 facilities |
| U.s. Bank | 5% Or Greater Security Interest · Organization | 0% | 42 facilities |
| U.s. Bank | Adp Of The SNF · Organization | 0% | 42 facilities |
| Vangelisto, Gwen | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Vangelisto, Gwen | Adp Of The SNF · Individual | 0% | 17 facilities |
| Washington Federal Bank | Adp Of The SNF · Organization | 0% | 12 facilities |
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Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2E
- E
Install corridor and hallway doors that block smoke.
- D
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems2E
- E
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper medical gas storage and administration areas.
Construction1E
- E
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress1D
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
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Other homes nearby
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Maryland Gardens Post Acute
Phoenix, AZ · Pacs Group · Abuse icon
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 35 min
- Fines
- $0
-
North Mountain Medical And Rehabilitation Center
Phoenix, AZ · The Ensign Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 6 h 3 min
- Fines
- $0
-
Camelback Post Acute Care And Rehabilitation
Phoenix, AZ · The Ensign Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 26 min
- Fines
- $0