Federal inspection record · CMS data as of October 1, 2026
The Terraces Of Los Gatos
800 Blossom Hill Road, Los Gatos, CA · (408) 357-1100
- Certified beds
- 59
- Residents per day
- 47
- Ownership
- Non-Profit
- Chain
- Humangood
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- March 12, 1993
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
-
Staffing
★★★★★no change (already 5)
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
The Terraces Of Los Gatos carries 24 inspection points. That is fewer than 95% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
29 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Ensure services provided by the nursing facility meet professional standards of quality.
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Pharmacy Service9E
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care6E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning4D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control3E
- E
Provide and implement an infection prevention and control program.
- D
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- E
Provide and implement an infection prevention and control program.
Resident Rights2D
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspection history
2025-01-09
0 health deficiencies · 5 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2022-11-14
12 health deficiencies · 1 fire-safety deficiencies
Top issue: Pharmacy Service (4 deficiencies)
2019-12-19
17 health deficiencies · 3 fire-safety deficiencies
Top issue: Pharmacy Service (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 45 min of nursing staff time a day, 1 h 15 min of it from a registered nurse.
This home
4 h 45 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 29% of nursing staff and 17% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$8,190 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2023-11-09 | Fine | $8,190 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.1 pts better | 98.8% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better | 0.0% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms7.6 pts better | 0.0% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weightAbout the same | 4.1% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.9 pts better | 10.8% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7 pts better | 5.3% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.8 pts better | 9.4% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.7% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.4 pts worse | 3.6% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence19.5 pts worse | 29.3% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.2 pts worse | 4.5% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.1 pts better | 98.7% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.4 pts better | 9.7% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better | 0.6% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.8 pts better | 95.9% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.2 pts worse | 23.8% | 22.6% | 23.4% |
·
Who owns and runs it
44 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Humangood | 5% Or Greater Indirect Ownership Interest · Organization | 100% | 17 facilities |
| Humangood Norcal | 5% Or Greater Direct Ownership Interest · Organization | 100% | 15 facilities |
| Baker Tilly Advisory Group, LP | Adp Of The SNF · Organization | 0% | 8 facilities |
| Baker Tilly Us Llp | Adp Of The SNF · Organization | 0% | 75 facilities |
| Baker, Judith | Corporate Director · Individual | 0% | 17 facilities |
| Battison, William | Corporate Director · Individual | 0% | 16 facilities |
| Borela, Jinky | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Borela, Jinky | Adp Of The SNF · Individual | 0% | 1 facilities |
| Brown, Herman | Corporate Director · Individual | 0% | 17 facilities |
| Brown, Herman | Corporate Officer · Individual | 0% | 17 facilities |
| Christopherson, Joanne | Corporate Director · Individual | 0% | 9 facilities |
| Cochrane, John | Corporate Officer · Individual | 0% | 17 facilities |
| Cochrane, John | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Dahan, David | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Dharmaji, Rekha | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Dharmaji, Rekha | Adp Of The SNF · Individual | 0% | 1 facilities |
| Feller, Irene | Corporate Director · Individual | 0% | 9 facilities |
| Ghassemi, Bethany | Corporate Officer · Individual | 0% | 17 facilities |
| Ghassemi, Bethany | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Gonzales, Deborah | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Griffith, Alan | Corporate Director · Individual | 0% | 17 facilities |
| Hansen | Adp Of The SNF · Organization | 0% | 15 facilities |
| Holmes, Michelle | Corporate Director · Individual | 0% | 13 facilities |
| Humangood | Adp Of The SNF · Organization | 0% | 17 facilities |
| Humangood Norcal | Operational/Managerial Control · Organization | 0% | 15 facilities |
| Humangood Norcal | Adp Of The SNF · Organization | 0% | 15 facilities |
| Humangood Socal | Operational/Managerial Control · Organization | 0% | 9 facilities |
| Humangood Socal | Adp Of The SNF · Organization | 0% | 9 facilities |
| Kelley, Albert | Corporate Director · Individual | 0% | 17 facilities |
| Martin, Jeannee | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Mcdonald, Andrew | Corporate Officer · Individual | 0% | 17 facilities |
| Mcdonald, Andrew | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Ogus, Daniel | Corporate Officer · Individual | 0% | 17 facilities |
| Ogus, Daniel | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Penrod, William | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Penrod, William | Adp Of The SNF · Individual | 0% | 1 facilities |
| Santo, Amy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Santo, Amy | Adp Of The SNF · Individual | 0% | 1 facilities |
| U.s. Bank | 5% Or Greater Security Interest · Organization | 0% | 42 facilities |
| U.s. Bank | Adp Of The SNF · Organization | 0% | 42 facilities |
| Vangelisto, Gwen | Corporate Officer · Individual | 0% | 17 facilities |
| Vangelisto, Gwen | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Vangelisto, Gwen | Adp Of The SNF · Individual | 0% | 17 facilities |
| Washington Federal Bank | Adp Of The SNF · Organization | 0% | 12 facilities |
·
Fire safety
9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4D
- D
Have an alternate power supply for its alarm system.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Install corridor and hallway doors that block smoke.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems3E
- E
Meet requirements for the use of electrical equipment.
- D
Ensure proper usage of power strips and extension cords.
- E
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness1F
- F
Conduct testing and exercise requirements.
Miscellaneous1C
- C
Have simulated fire drills held at unexpected times.
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Other homes nearby
-
Vasona Creek Healthcare Center
Los Gatos, CA · Pacs Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 47 min
- Fines
- $0
-
Stonebrook Health And Rehabilitation
Los Gatos, CA · Aspen Skilled Healthcare
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 33 min
- Fines
- $0
-
Woodlands Healthcare Center
Los Gatos, CA · Aspen Skilled Healthcare
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 29 min
- Fines
- $0