Waukegan, IL

The Terrace

3-star overall rating with 3-star inspections with $108,886 in total fines with 10 recent health deficiencies

1615 Sunset Avenue, Waukegan, IL

(847) 244-6700

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

115

Certified beds

Average residents

74

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2013-04-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.93

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.37

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.76

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

3.05

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.29

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

2.61

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.77

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.18

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.83

CMS adjusted RN staffing hours

Adjusted total hours

2.74

CMS adjusted total nurse staffing hours

Case-mix index

1.52

Higher values indicate more complex resident acuity

RN turnover

20%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,883

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

14.88

Composite VBP score used to determine payment impact.

Payment multiplier

0.9814

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

2.98

Baseline 62.71% · Performance 51.52% · Measure score 2.98 · Achievement 2.98 · Improvement 2.46

Adjusted total nurse staffing

0

Baseline 3.52 hours · Performance 2.31 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.84%
10.72%
0.1 pts worse
No Different than the National Rate · Eligible stays 35 · Observed rate 11.43% · Lower 95% interval 7.47%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 21 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.96
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 52 · Denominator 52
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 52
Discharge self-care score 57.58%
53.69%
3.9 pts better
Numerator 19 · Denominator 33
Discharge mobility score 60.61%
50.94%
9.7 pts better
Numerator 20 · Denominator 33
Pressure ulcers or injuries, new or worsened 3.85%
2.29%
1.6 pts worse
Numerator 2 · Denominator 52 · Adjusted rate 2.49%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 14 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 5.17%
8.2%
3 pts worse
Numerator 6 · Denominator 116
Staff flu vaccination coverage 61.32%
42%
19.3 pts better
Numerator 65 · Denominator 106
Discharge function score 51.52%
56.45%
4.9 pts worse
Numerator 17 · Denominator 33
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 100%
25.2%
74.8 pts better
Numerator 30 · Denominator 30

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
89.6%
8.3 pts better
93.4%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 97.3% · Q4 94.6% · 4Q avg 97.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
91.6%
8.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.8%
3.3%
1.5 pts worse
3.3%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 5.6% · Q3 5.4% · Q4 6.8% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 91.4%
50.3%
41.1 pts worse
11.4%
80 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 98.5% · Q2 98.5% · Q3 82.9% · Q4 86.4% · 4Q avg 91.4%
Percentage of long-stay residents who lose too much weight 11.0%
6.5%
4.5 pts worse
5.4%
5.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.9% · Q2 23.7% · Q3 6.2% · Q4 1.7% · 4Q avg 11.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.5%
18.5%
2 pts worse
19.6%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.8% · Q2 27.0% · Q3 20.3% · Q4 9.1% · 4Q avg 20.5%
Percentage of long-stay residents who received an antipsychotic medication 25.9%
22.8%
3.1 pts worse
16.7%
9.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.9% · Q2 26.8% · Q3 26.5% · Q4 21.4% · 4Q avg 25.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.9%
17.2%
10.7 pts worse
16.3%
11.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.2% · Q2 25.5% · Q3 32.3% · Q4 28.1% · 4Q avg 27.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 22.4%
15.0%
7.4 pts worse
14.9%
7.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 17.2% · Q3 17.7% · Q4 32.2% · 4Q avg 22.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
1.1%
0.8 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.1% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.4%
1.7%
2.7 pts worse
1.7%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 3.0% · Q3 4.3% · Q4 2.9% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.6%
21.3%
2.7 pts better
19.8%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.6% · Q2 18.9% · Q3 13.4% · Q4 20.9% · 4Q avg 18.6%
Percentage of long-stay residents with pressure ulcers 3.9%
5.2%
1.3 pts better
5.1%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 4.8% · Q3 1.3% · Q4 4.7% · 4Q avg 3.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 76.1%
68.8%
7.3 pts better
81.7%
5.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 81.8% · Q2 80.0% · Q3 81.0% · Q4 60.0% · 4Q avg 76.1%
Percentage of short-stay residents who had an outpatient emergency department visit 18.7%
14.0%
4.7 pts worse
12.0%
6.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 18.7% · Observed 20.0% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
2.3%
2.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 70.8%
63.0%
7.8 pts better
79.7%
8.9 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 70.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 38.4%
26.2%
12.2 pts worse
23.9%
14.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 38.4% · Observed 45.0% · Expected 27.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-10 · Fire 2025-01-10

10 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-02-28 · Fire 2024-02-28

10 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 3 Health 2023-04-12 · Fire 2023-04-12

14 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

12 fire-safety deficiencies

Top issue: Emergency Preparedness (12 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-02-28

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2024-04-04

F · Potential for more than minimal harm 2024-02-28

E26 · Emergency Preparedness Deficiencies

Fire Safety

Establish roles under a Waiver declared by secretary.

Corrected 2024-04-04

F · Potential for more than minimal harm 2023-04-12

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2023-05-18

F · Potential for more than minimal harm 2023-04-12

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-05-18

F · Potential for more than minimal harm 2023-04-12

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2023-05-18

F · Potential for more than minimal harm 2023-04-12

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2023-05-18

F · Potential for more than minimal harm 2023-04-12

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E34 · Emergency Preparedness Deficiencies

Fire Safety

Provide a means of sharing information on occupancy/needs.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E35 · Emergency Preparedness Deficiencies

Fire Safety

Provide family notifications of emergency plan.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-05-15

F · Potential for more than minimal harm 2023-04-12

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-05-18

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-31

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-01-16

F · Potential for more than minimal harm 2025-06-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-27

F · Potential for more than minimal harm 2025-01-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-07

E · Potential for more than minimal harm 2025-01-10

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-14

E · Potential for more than minimal harm 2025-01-10

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-07

E · Potential for more than minimal harm 2025-01-10

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-10

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-10

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-10

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-02-07

D · Potential for more than minimal harm 2024-12-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-12-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-12-11

F777 · Administration Deficiencies

Health

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-07-30

F563 · Resident Rights Deficiencies

Health

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Corrected 2024-08-14

F · Potential for more than minimal harm 2024-02-28

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-28

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-28

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-28

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-22

C · Minimal harm 2024-02-28

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-01-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-23

D · Potential for more than minimal harm 2023-11-07

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-11-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-15

J · Immediate jeopardy 2023-09-26

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-12

D · Potential for more than minimal harm 2023-05-22

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-06-09

F · Potential for more than minimal harm 2023-04-12

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-05-05

F · Potential for more than minimal harm 2023-04-12

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-05-05

F · Potential for more than minimal harm 2023-04-12

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-04-12

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-04-12

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-12

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-12

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-05-05

Penalties and ownership

What sits behind the stars

$108,886 2023-09-26

Fine

Fine · fine $108,886

Fine

Ownership

Rpfg Holdings Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 1 facilities 2019-09-01
Laureate Chicagoland Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

99% 2 facilities 2019-08-30
Ahmad, Shaun

Corporate Officer · Individual

0% 2 facilities 2019-08-30
Dempsey, Kathleen

W-2 Managing Employee · Individual

0% 3 facilities 2019-08-30

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Staffing
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Fines
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4-star overall rating with 4-star inspections with $8,328 in total fines with 11 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#3

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2-star overall rating with 3-star inspections with $79,366 in total fines with 9 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle

Overall
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Staffing
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Fines
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