Federal inspection record · CMS data as of October 1, 2026
The Suites Rio Vista
2410 19th Street SE, Rio Rancho, NM · (505) 452-4200
- Cited for abuse (CMS abuse icon)
- Certified beds
- 136
- Residents per day
- 82
- Ownership
- For-Profit
- Chain
- Eduro Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 21, 2015
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New Mexico.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among New Mexico homes
The Suites Rio Vista carries 124 inspection points. That is fewer than 57% of New Mexico's 67 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Mexico: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–59 pts
- 4★ 59–97 pts
- 3★ 97–154 pts
- 2★ 154–212.75 pts
- 1★ over 212.75 pts
Bars show every rated home in New Mexico by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
63 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning16E
- E
Ensure each resident receives an accurate assessment.
- E
PASARR screening for Mental disorders or Intellectual Disabilities
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Assess the resident when there is a significant change in condition
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure each resident receives an accurate assessment.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care13E
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide or obtain dental services for each resident.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Assist a resident in gaining access to vision and hearing services.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide or obtain dental services for each resident.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide activities to meet all resident's needs.
- D
Assist a resident in gaining access to vision and hearing services.
Freedom from Abuse, Neglect, and Exploitation8E
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Respond appropriately to all alleged violations.
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
Pharmacy Service7E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- E
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure that residents are free from significant medication errors.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights7E
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E
Keep residents' personal and medical records private and confidential.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary7F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- D
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- D
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Infection Control2E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Environmental1D
- D
Keep all essential equipment working safely.
Nursing and Physician Services1D
- D
Observe each nurse aide's job performance and give regular training.
Inspection history
2026-02-11
15 health deficiencies · 11 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (7 deficiencies)
2024-11-15
27 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
2023-12-11
21 health deficiencies · 4 fire-safety deficiencies
Top issue: Nutrition and Dietary (6 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 3 min of nursing staff time a day, 39 min of it from a registered nurse.
This home
3 h 3 min
New Mexico average
3 h 35 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 78% of nursing staff and 84% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$11,190 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-02-11 | Fine | $11,190 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.8 pts worse | 2.3 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts better | 1.2 | 2.6 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts better | 100.0% | 96.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better | 100.0% | 95.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better | 2.5% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.2 pts better | 0.0% | 2.2% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.5 pts better | 2.0% | 3.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.7 pts worse | 15.5% | 14.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.2 pts better | 9.3% | 14.5% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened0.8 pts better | 9.5% | 10.3% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.1 pts worse | 10.4% | 10.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse | 1.1% | 0.8% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2 pts worse | 3.0% | 1.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence12.2 pts better | 7.0% | 19.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.7 pts worse | 6.9% | 5.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.9 pts better | 100.0% | 86.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.5 pts better | 13.2% | 15.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1 pts better | 0.2% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12.4 pts better | 97.0% | 84.6% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.3 pts worse | 25.4% | 22.1% | 23.4% |
·
Who owns and runs it
38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Allred Jackson, P.c. | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Allred Jackson, P.c. | Adp Of The SNF · Organization | 0% | 4 facilities |
| Balderrama, Mary | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Balderrama, Mary | Adp Of The SNF · Individual | 0% | 1 facilities |
| Bewsey, Michael | Indirect Ownership Interest · Individual | 0% | 26 facilities |
| Bewsey, Michael | Corporate Director · Individual | 0% | 26 facilities |
| Brown, Mariah | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Brown, Mariah | Adp Of The SNF · Individual | 0% | 1 facilities |
| Buckner, Anna | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Buckner, Anna | Adp Of The SNF · Individual | 0% | 1 facilities |
| Caretrust Gp LLC | Adp Of The SNF · Organization | 0% | 95 facilities |
| Caretrust Reit Inc | Adp Of The SNF · Organization | 0% | 102 facilities |
| Ctr Partnership LP | Adp Of The SNF · Organization | 0% | 104 facilities |
| Ecapital Healthcare Corp | 5% Or Greater Security Interest · Organization | 0% | 27 facilities |
| Ecapital Healthcare Corp | Adp Of The SNF · Organization | 0% | 27 facilities |
| Eduro Healthcare LLC | Direct Ownership Interest · Organization | 0% | 10 facilities |
| Eduro Healthcare LLC | Operational/Managerial Control · Organization | 0% | 10 facilities |
| Eduro Healthcare LLC | Adp Of The SNF · Organization | 0% | 10 facilities |
| Forvis Mazars Llp | Operational/Managerial Control · Organization | 0% | 295 facilities |
| Forvis Mazars Llp | Adp Of The SNF · Organization | 0% | 295 facilities |
| Foxhood, Joseph | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Foxhood, Joseph | Adp Of The SNF · Individual | 0% | 1 facilities |
| Gamboa, Yessenia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Marsh, James | Corporate Officer · Individual | 0% | 5 facilities |
| Marsh, James | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Marsh, James | Adp Of The SNF · Individual | 0% | 5 facilities |
| Monroe, Dustin | Corporate Officer · Individual | 0% | 9 facilities |
| Monroe, Dustin | Adp Of The SNF · Individual | 0% | 9 facilities |
| Nnanna, Odinaka | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Nnanna, Odinaka | Adp Of The SNF · Individual | 0% | 1 facilities |
| Thompson, Christopher | Managing Control - Governing Body · Individual | 0% | 10 facilities |
| Thompson, Christopher | Corporate Officer · Individual | 0% | 10 facilities |
| Thompson, Christopher | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Thompson, Christopher | Adp Of The SNF · Individual | 0% | 10 facilities |
| Williams, Heidi | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Williams, Heidi | Adp Of The SNF · Individual | 0% | 4 facilities |
| Wsrp, LLC | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Wsrp, LLC | Adp Of The SNF · Organization | 0% | 4 facilities |
·
Fire safety
18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke9F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install corridor and hallway doors that block smoke.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Provide properly protected cooking facilities.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems4F
- F
Ensure proper usage of power strips and extension cords.
- F
Have proper medical gas storage and administration areas.
- C
Have generator or other power source capable of supplying service within 10 seconds.
- E
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Miscellaneous2F
- F
Have simulated fire drills held at unexpected times.
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress2E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E
Have horizontal exits used in accordance with safety requirements.
Services1E
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
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Other homes nearby
-
Skies Healthcare & Rehabilitation Center
Albuquerque, NM · Genesis Healthcare · Special Focus
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 22 min
- Fines
- $30,409
-
Rio Rancho Center
Rio Rancho, NM · Genesis Healthcare
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 7 min
- Fines
- $0
-
The Neighborhood in Rio Rancho
Rio Rancho, NM · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 27 min
- Fines
- $8,278