Federal inspection record · CMS data as of October 1, 2026

The Springs Post-Acute

10625 Leffingwell Road, Norwalk, CA · (562) 864-2541

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
99
Residents per day
89
Ownership
For-Profit
Chain
Links Healthcare Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 19, 1971

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

The Springs Post-Acute carries 187.25 inspection points. That is fewer than 11% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 187.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

68 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 43 4 pts
E 21 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 21, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected March 13, 2025

  2. G

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    February 7, 2025 · Standard inspection · Quality of Life and Care · F688 · Corrected March 7, 2025

  3. J

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    February 6, 2025 · Complaint inspection · Resident Rights · F580 · Corrected February 27, 2025

  4. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 6, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected February 27, 2025

Everything else, by area of care

Quality of Life and Care16E
  1. E

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    April 23, 2026 · Standard · F688 · Corrected May 18, 2026

  2. D

    Provide activities to meet all resident's needs.

    April 23, 2026 · Standard · F679 · Corrected May 18, 2026

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 23, 2026 · Standard · F686 · Corrected May 18, 2026

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 23, 2026 · Standard · F690 · Corrected May 18, 2026

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    April 23, 2026 · Standard · F698 · Corrected May 18, 2026

  6. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 12, 2025 · Complaint · F689 · Corrected July 2, 2025

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 7, 2025 · Standard · F677 · Corrected March 7, 2025

  8. D

    Provide appropriate foot care.

    February 7, 2025 · Standard · F687 · Corrected March 7, 2025

  9. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    February 7, 2025 · Standard · F694 · Corrected March 7, 2025

  10. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 7, 2025 · Standard · F695 · Corrected March 7, 2025

  11. D

    Provide or get specialized rehabilitative services as required for a resident.

    February 7, 2025 · Standard · F825 · Corrected March 7, 2025

  12. D

    Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

    February 7, 2025 · Standard · F826 · Corrected March 7, 2025

  13. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 2, 2025 · Complaint · F677 · Corrected January 27, 2025

  14. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 2, 2025 · Complaint · F689 · Corrected January 27, 2025

  15. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 22, 2024 · Complaint · F684 · Corrected December 19, 2024

  16. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 23, 2024 · Standard · F689 · Corrected March 15, 2024

Resident Rights11E
  1. E

    Keep residents' personal and medical records private and confidential.

    April 23, 2026 · Standard · F583 · Corrected May 18, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    April 23, 2026 · Standard · F558 · Corrected May 18, 2026

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 7, 2026 · Complaint · F580 · Corrected January 30, 2026

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 19, 2025 · Complaint · F580 · Corrected November 29, 2025

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 5, 2025 · Complaint · F550 · Corrected August 22, 2025

  6. E

    Reasonably accommodate the needs and preferences of each resident.

    February 7, 2025 · Standard · F558 · Corrected March 7, 2025

  7. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    January 21, 2025 · Complaint · F569 · Corrected February 14, 2025

  8. D

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    June 27, 2024 · Complaint · F626 · Corrected July 19, 2024

  9. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 23, 2024 · Standard · F578 · Corrected March 15, 2024

  10. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 23, 2024 · Standard · F550 · Corrected March 15, 2024

  11. D

    Keep residents' personal and medical records private and confidential.

    January 16, 2024 · Complaint · F583 · Corrected January 30, 2024

Freedom from Abuse, Neglect, and Exploitation10E
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    April 23, 2026 · Standard · F604 · Corrected May 18, 2026

  2. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    April 23, 2026 · Standard · F605 · Corrected May 18, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 19, 2025 · Complaint · F609 · Corrected November 29, 2025

  4. E

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 7, 2025 · Complaint · F600 · Corrected March 7, 2025

  5. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    February 7, 2025 · Standard · F604 · Corrected March 7, 2025

  6. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 14, 2024 · Complaint · F600 · Corrected September 10, 2024

  7. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 14, 2024 · Complaint · F609 · Corrected September 10, 2024

  8. D

    Respond appropriately to all alleged violations.

    August 14, 2024 · Complaint · F610 · Corrected September 10, 2024

  9. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 31, 2024 · Complaint · F609 · Corrected August 23, 2024

  10. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    February 23, 2024 · Standard · F604 · Corrected March 15, 2024

Pharmacy Service7E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 23, 2026 · Standard · F755 · Corrected May 18, 2026

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    April 23, 2026 · Standard · F756 · Corrected May 18, 2026

  3. E

    Ensure medication error rates are not 5 percent or greater.

    April 23, 2026 · Standard · F759 · Corrected May 18, 2026

  4. E

    Ensure that residents are free from significant medication errors.

    April 23, 2026 · Standard · F760 · Corrected May 18, 2026

  5. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    July 31, 2024 · Complaint · F757 · Corrected August 23, 2024

  6. D

    Ensure medication error rates are not 5 percent or greater.

    February 23, 2024 · Standard · F759 · Corrected March 15, 2024

  7. D

    Ensure that residents are free from significant medication errors.

    February 23, 2024 · Standard · F760 · Corrected March 15, 2024

Resident Assessment and Care Planning6E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 23, 2026 · Standard · F658 · Corrected May 18, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 23, 2026 · Standard · F842 · Corrected May 18, 2026

  3. E

    Ensure each resident receives an accurate assessment.

    February 7, 2025 · Standard · F641 · Corrected March 7, 2025

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    February 7, 2025 · Standard · F645 · Corrected March 7, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 7, 2025 · Standard · F656 · Corrected March 7, 2025

  6. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 2, 2025 · Complaint · F656 · Corrected January 27, 2025

Infection Control5E
  1. E

    Provide and implement an infection prevention and control program.

    April 23, 2026 · Standard · F880 · Corrected May 18, 2026

  2. D

    Implement a program that monitors antibiotic use.

    April 23, 2026 · Standard · F881 · Corrected May 18, 2026

  3. E

    Provide and implement an infection prevention and control program.

    December 1, 2025 · Complaint · F880 · Corrected December 18, 2025

  4. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    February 7, 2025 · Standard · F887 · Corrected March 7, 2025

  5. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    February 7, 2025 · Standard · F883 · Corrected March 7, 2025

Nutrition and Dietary4E
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 23, 2026 · Standard · F812 · Corrected May 18, 2026

  2. D

    Dispose of garbage and refuse properly.

    April 23, 2026 · Standard · F814 · Corrected May 18, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 7, 2025 · Standard · F812 · Corrected March 7, 2025

  4. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 23, 2024 · Standard · F812 · Corrected March 15, 2024

Administration3E
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    April 23, 2026 · Standard · F849 · Corrected May 18, 2026

  2. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    February 7, 2025 · Standard · F867 · Corrected March 7, 2025

  3. D

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    February 23, 2024 · Standard · F847 · Corrected March 15, 2024

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    April 23, 2026 · Standard · F726 · Corrected May 18, 2026

Environmental1E
  1. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    February 7, 2025 · Standard · F919 · Corrected March 7, 2025

Inspection history

  1. 2026-04-23

    25 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2025-02-07

    28 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (13 deficiencies)

  3. 2024-02-23

    15 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 2 min of nursing staff time a day, 36 min of it from a registered nurse.

This home

5 h 2 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$66,866 in federal fines on record over the past three years.

DatePenaltyAmount
2025-01-02Fine$66,866
2025-01-02Payment Denial · 5 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same2.22.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better0.41.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms2.1 pts worse9.7%7.6%13.5%
Percentage of long-stay residents who lose too much weight3.7 pts better0.4%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.5 pts better12.2%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.3 pts better3.0%12.3%15.4%
Percentage of long-stay residents who were physically restrained5.3 pts worse5.6%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.6 pts worse13.5%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.4 pts worse12.6%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.5%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better1.1%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.3 pts better1.5%9.8%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts worse5.4%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.5 pts better98.1%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.8 pts better6.3%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2 pts worse3.3%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.4 pts better95.5%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.9 pts better19.7%22.6%23.4%

·

Who owns and runs it

27 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Beardsley, MaryOperational/Managerial Control · Individual0%20 facilities
Beardsley, MaryAdp Of The SNF · Individual0%20 facilities
Bernholz, VictoriaOperational/Managerial Control · Individual0%21 facilities
Bernholz, VictoriaAdp Of The SNF · Individual0%21 facilities
Carter, MelissaOperational/Managerial Control · Individual0%20 facilities
Carter, MelissaAdp Of The SNF · Individual0%20 facilities
Ctr Partnership LP5% Or Greater Security Interest · Organization0%104 facilities
Ctr Partnership LPAdp Of The SNF · Organization0%104 facilities
Darby, KyleOperational/Managerial Control · Individual0%1 facilities
Darby, KyleAdp Of The SNF · Individual0%1 facilities
Forbright Bank5% Or Greater Security Interest · Organization0%49 facilities
Frojelin, AntonetteOperational/Managerial Control · Individual0%23 facilities
Frojelin, AntonetteAdp Of The SNF · Individual0%23 facilities
Guinto, DennisOperational/Managerial Control · Individual0%1 facilities
Guinto, DennisAdp Of The SNF · Individual0%1 facilities
Links Healthcare Group LLCOperational/Managerial Control · Organization0%30 facilities
Links Healthcare Group LLCAdp Of The SNF · Organization0%30 facilities
Links Support Services, LLCOperational/Managerial Control · Organization0%23 facilities
Links Support Services, LLCAdp Of The SNF · Organization0%23 facilities
Pole, ShivanandOperational/Managerial Control · Individual0%4 facilities
Pole, ShivanandAdp Of The SNF · Individual0%4 facilities
Rodriguez, CurtisCorporate Officer · Individual0%32 facilities
Rodriguez, CurtisOperational/Managerial Control · Individual0%32 facilities
Rodriguez, CurtisAdp Of The SNF · Individual0%32 facilities
Tilford, TobyCorporate Officer · Individual0%32 facilities
Tilford, TobyOperational/Managerial Control · Individual0%32 facilities
Tilford, TobyAdp Of The SNF · Individual0%32 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    April 23, 2026 · K353 · Corrected May 15, 2026

  2. D

    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    April 23, 2026 · K342 · Corrected May 15, 2026

  3. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 23, 2026 · K345 · Corrected May 15, 2026

  4. D

    Install an approved automatic sprinkler system.

    April 23, 2026 · K351 · Corrected May 15, 2026

  5. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 7, 2025 · K321 · Corrected February 28, 2025

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 23, 2024 · K353 · Corrected March 27, 2024

  7. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 23, 2024 · K321 · Corrected March 27, 2024

  8. D

    Install an approved automatic sprinkler system.

    February 23, 2024 · K351 · Corrected March 27, 2024

Emergency Preparedness3F
  1. C

    Conduct testing and exercise requirements.

    April 23, 2026 · E39 · Corrected May 15, 2026

  2. F

    Conduct testing and exercise requirements.

    February 7, 2025 · E39 · Corrected February 28, 2025

  3. C

    Provide emergency officials' contact information.

    February 23, 2024 · E31 · Corrected March 27, 2024

Miscellaneous1D
  1. D

    Have simulated fire drills held at unexpected times.

    April 23, 2026 · K712 · Corrected May 15, 2026

·

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