Federal inspection record · CMS data as of October 1, 2026

The Springs Broadway

800 West Broadway, West Memphis, AR · (870) 735-5174

CMS overall rating

2 of 5

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Certified beds
119
Residents per day
77
Ownership
For-Profit
Chain
The Springs Arkansas
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 1, 1992

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arkansas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arkansas homes

The Springs Broadway carries 42 inspection points. That is fewer than 21% of Arkansas's 218 rated homes.

5★4★3★2★1★+7 homes above 110.7505102550100inspection points → fewer is better on the leftThis home · 42 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arkansas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–18 pts
  • 3★ 18–29 pts
  • 2★ 29–44 pts
  • 1★ over 44 pts

Bars show every rated home in Arkansas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

22 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 12 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care10E
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 1, 2026 · Complaint · F677 · Corrected July 24, 2026

  2. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 27, 2025 · Complaint · F677 · Corrected April 20, 2025

  3. E

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    March 27, 2025 · Complaint · F688 · Corrected April 20, 2025

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 2, 2024 · Standard · F689 · Corrected March 1, 2024

  5. E

    Provide safe and appropriate respiratory care for a resident when needed.

    February 2, 2024 · Standard · F695 · Corrected March 1, 2024

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 2, 2024 · Standard · F677 · Corrected March 1, 2024

  7. E

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    November 10, 2022 · Standard · F688 · Corrected December 5, 2022

  8. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 10, 2022 · Standard · F690 · Corrected December 5, 2022

  9. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    November 10, 2022 · Standard · F693 · Corrected December 5, 2022

  10. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 10, 2022 · Standard · F695 · Corrected December 5, 2022

Nutrition and Dietary8F
  1. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    March 27, 2025 · Complaint · F805 · Corrected April 20, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 27, 2025 · Complaint · F812 · Corrected April 20, 2025

  3. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 23, 2024 · Complaint · F804 · Corrected May 10, 2024

  4. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 2, 2024 · Complaint · F804 · Corrected March 1, 2024

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 2, 2024 · Complaint · F812 · Corrected March 1, 2024

  6. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 10, 2022 · Standard · F812 · Corrected December 5, 2022

  7. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    November 10, 2022 · Standard · F804 · Corrected December 5, 2022

  8. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    November 10, 2022 · Standard · F803 · Corrected December 5, 2022

Resident Rights2E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 2, 2024 · Standard · F584 · Corrected March 1, 2024

  2. B

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    February 2, 2024 · Standard · F582 · Corrected February 2, 2024

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 2, 2024 · Standard · F761 · Corrected March 1, 2024

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 2, 2024 · Standard · F656 · Corrected March 1, 2024

Inspection history

  1. 2025-03-27

    5 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-02-02

    9 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2022-11-10

    8 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 53 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 53 min

Arkansas average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 33% of nursing staff and 55% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1 pts worse2.91.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days2.8 pts worse4.82.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.7 pts better97.8%95.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine24.9 pts worse70.4%95.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.8 pts better1.1%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms1 pts better0.4%1.4%13.5%
Percentage of long-stay residents who lose too much weight4.1 pts better0.0%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.2 pts better14.6%21.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.6 pts better4.3%10.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.2 pts better6.0%9.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2 pts better7.1%9.1%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.3%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts better0.0%1.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.5 pts better7.4%12.9%18.3%
Percentage of long-stay residents with pressure ulcers0.5 pts better3.7%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts better94.4%81.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.9 pts worse15.6%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts worse2.2%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.9 pts better87.8%75.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.5 pts worse25.9%23.4%23.4%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Aj-Arp LLCAdp Of The SNF · Organization0%5 facilities
Anderson, AprilOperational/Managerial Control · Individual0%1 facilities
Anderson, AprilAdp Of The SNF · Individual0%1 facilities
Gutman, IsaacAdp Of The SNF · Individual0%28 facilities
Hoffman, AlexanderAdp Of The SNF · Individual0%25 facilities
Hoffman, HelenAdp Of The SNF · Individual0%8 facilities
Kurz, ChaimIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%8 facilities
Kurz, SolomonAdp Of The SNF · Individual0%8 facilities
Palm Tree Hc Arkansas LLCAdp Of The SNF · Organization0%4 facilities
Taub, JacobAdp Of The SNF · Individual0%26 facilities
Troxel, RogerOperational/Managerial Control · Individual0%1 facilities
Troxel, RogerAdp Of The SNF · Individual0%1 facilities
West Memphis Realty Holdings LLCAdp Of The SNF · Organization0%1 facilities
White River Healthcare LLCOperational/Managerial Control · Organization0%7 facilities
White River Healthcare LLCAdp Of The SNF · Organization0%7 facilities

·

Fire safety

7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 27, 2025 · K321 · Corrected April 20, 2025

  2. F

    Provide properly protected cooking facilities.

    March 27, 2025 · K324 · Corrected April 20, 2025

  3. F

    Have an alternate power supply for its alarm system.

    March 27, 2025 · K344 · Corrected April 20, 2025

  4. F

    Install corridor and hallway doors that block smoke.

    February 2, 2024 · K363 · Corrected March 7, 2024

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    November 10, 2022 · K353 · Corrected December 7, 2022

  6. E

    Install corridor and hallway doors that block smoke.

    November 10, 2022 · K363 · Corrected December 5, 2022

Gas, Vacuum, and Electrical Systems1F
  1. F

    Ensure proper usage of power strips and extension cords.

    February 2, 2024 · K920 · Corrected March 7, 2024

·

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