Federal inspection record · CMS data as of October 1, 2026
The Pines Healthcare & Rehabilitation Centers Olea
2245 West State Street, Olean, NY · (716) 373-1910
- Certified beds
- 120
- Residents per day
- 100
- Ownership
- Government
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- August 28, 1972
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New York homes
The Pines Healthcare & Rehabilitation Centers Olea carries 16 inspection points. That is fewer than 83% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
9 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care4D
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service2D
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2025-03-07
4 health deficiencies · 4 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
2023-03-03
4 health deficiencies · 3 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2020-03-06
1 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 50 min of nursing staff time a day, 30 min of it from a registered nurse.
This home
3 h 50 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 56% of nursing staff and 44% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts better | 1.3 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better | 1.0 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.7 pts better | 99.5% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.8 pts better | 100.0% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better | 1.8% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms14.7 pts better | 5.4% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.2 pts worse | 5.9% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication10.2 pts worse | 23.4% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.6 pts worse | 19.3% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened18.3 pts worse | 29.4% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased8.7 pts worse | 22.4% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse | 0.9% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection4.1 pts worse | 5.3% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.9 pts worse | 26.5% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.4 pts worse | 7.9% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.1 pts better | 92.7% | 77.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.4 pts worse | 10.8% | 9.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication2.2 pts worse | 3.3% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.8 pts better | 97.7% | 78.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission8 pts better | 12.6% | 20.6% | 23.4% |
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Who owns and runs it
7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| County Of Cattaraugus | 5% Or Greater Direct Ownership Interest · Organization | 100% | 2 facilities |
| Burr, Mark | Managing Control - Governing Body · Individual | 0% | 2 facilities |
| Gugino, Carol | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Patel, Arun | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Patel, Arun | Adp Of The SNF · Individual | 0% | 3 facilities |
| Reynolds, Tammy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Reynolds, Tammy | Adp Of The SNF · Individual | 0% | 1 facilities |
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Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3E
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems3E
- E
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure proper usage of power strips and extension cords.
- D
Have generator or other power source capable of supplying service within 10 seconds.
Construction1E
- E
Meet other general requirements.
Emergency Preparedness1C
- C
Develop Emergency Preparedness policies and procedures.
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Other homes nearby
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Absolut Center for Nursing and Rehabilitation at A
Allegany, NY · Absolut Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 36 min
- Fines
- $0
-
Bradford Ecumenical Home, Inc
Bradford, PA
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 4 h 14 min
- Fines
- $0
-
Cuba Memorial Hospital Inc SNF
Cuba, NY · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 26 min
- Fines
- $0