Federal inspection record · CMS data as of October 1, 2026

The Pines At Utica Center For Nursing And Rehab

1800 Butterfield Ave, Utica, NY · (315) 797-3570

CMS overall rating

2 of 5

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Certified beds
117
Residents per day
111
Ownership
For-Profit
Chain
National Health Care Associates
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 14, 1973

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

The Pines At Utica Center For Nursing And Rehab carries 60 inspection points. That is fewer than 30% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 60 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 5 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 5, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected December 5, 2025

  2. G

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    February 20, 2025 · Complaint inspection · Nursing and Physician Services · F711 · Corrected April 21, 2025

  3. G

    Ensure that residents are free from significant medication errors.

    February 20, 2025 · Complaint inspection · Pharmacy Service · F760 · Corrected April 21, 2025

Everything else, by area of care

Quality of Life and Care9E
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 22, 2025 · Complaint · F677 · Corrected September 20, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 22, 2025 · Standard · F689 · Corrected September 20, 2025

  3. D

    Provide enough food/fluids to maintain a resident's health.

    July 22, 2025 · Standard · F692 · Corrected September 20, 2025

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 20, 2025 · Complaint · F689 · Corrected April 21, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 12, 2024 · Complaint · F677 · Corrected February 20, 2024

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 12, 2024 · Standard · F684 · Corrected February 20, 2024

  7. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 30, 2021 · Standard · F677 · Corrected November 13, 2021

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 30, 2021 · Standard · F684 · Corrected November 13, 2021

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 30, 2021 · Standard · F689 · Corrected November 13, 2021

Nutrition and Dietary5D
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    July 22, 2025 · Standard · F806 · Corrected September 20, 2025

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 22, 2025 · Standard · F812 · Corrected September 20, 2025

  3. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    January 12, 2024 · Standard · F806 · Corrected February 20, 2024

  4. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 12, 2024 · Standard · F812 · Corrected February 20, 2024

  5. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 30, 2021 · Standard · F812 · Corrected November 13, 2021

Resident Rights4E
  1. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    July 22, 2025 · Standard · F627 · Corrected September 20, 2025

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    September 30, 2021 · Standard · F584 · Corrected November 13, 2021

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 30, 2021 · Standard · F550 · Corrected November 13, 2021

  4. B

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    September 30, 2021 · Standard · F577 · Corrected November 13, 2021

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    July 22, 2025 · Standard · F880 · Corrected September 20, 2025

  2. D

    Provide and implement an infection prevention and control program.

    September 30, 2021 · Standard · F880 · Corrected November 13, 2021

Environmental2E
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    September 30, 2021 · Standard · F921 · Corrected November 13, 2021

  2. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    September 30, 2021 · Standard · F925 · Corrected November 13, 2021

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 22, 2025 · Standard · F656 · Corrected September 20, 2025

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 22, 2025 · Standard · F761 · Corrected September 20, 2025

Nursing and Physician Services1C
  1. C

    Post nurse staffing information every day.

    September 30, 2021 · Standard · F732 · Corrected November 13, 2021

Inspection history

  1. 2025-07-22

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-01-12

    7 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2021-09-30

    11 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 53 min of nursing staff time a day, 21 min of it from a registered nurse.

This home

3 h 53 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 64% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$39,286 in federal fines on record over the past three years.

DatePenaltyAmount
2025-11-05Fine$30,498
2025-02-20Fine$8,788

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.4 pts worse3.11.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse1.81.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine37 pts worse54.8%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineAbout the same95.2%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better1.5%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms72.9 pts worse93.0%20.1%13.5%
Percentage of long-stay residents who lose too much weight4.5 pts worse10.2%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3 pts better10.2%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.8 pts better10.9%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.3 pts worse19.4%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5 pts worse18.7%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.5%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts worse2.6%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.5 pts worse26.1%18.6%18.3%
Percentage of long-stay residents with pressure ulcers2.3 pts better4.2%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine29.3 pts worse48.3%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.5 pts worse16.9%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.4%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.6 pts worse62.3%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.2 pts worse26.8%20.6%23.4%

·

Who owns and runs it

67 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ostreicher, Susan5% Or Greater Direct Ownership Interest · Individual18%21 facilities
Fuchs, Morris5% Or Greater Direct Ownership Interest · Individual8%8 facilities
Biderman, Nechama5% Or Greater Direct Ownership Interest · Individual7%4 facilities
Cohen, David5% Or Greater Direct Ownership Interest · Individual7%14 facilities
Roberts, Laurence5% Or Greater Direct Ownership Interest · Individual7%4 facilities
Goldenberg, Chaim5% Or Greater Direct Ownership Interest · Individual5%8 facilities
Lipman, Michael5% Or Greater Direct Ownership Interest · Individual5%9 facilities
Manela, Magda5% Or Greater Direct Ownership Interest · Individual5%9 facilities
Almeida, ElizabethAdp Of The SNF · Individual0%16 facilities
Biderman, MichaelIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Biderman, SolIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%4 facilities
Biderman, YehudaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%5 facilities
Bnb Health Care Funds LLCAdp Of The SNF · Organization0%7 facilities
Bokow, BarryDirect Ownership Interest · Individual0%20 facilities
Bokow, BarryOperational/Managerial Control · Individual0%20 facilities
Bokow, BarryAdp Of The SNF · Individual0%20 facilities
Bokow, MichaelAdp Of The SNF · Individual0%15 facilities
Bpb Ventures LLCAdp Of The SNF · Organization0%17 facilities
Cedar Hill Ng TrustAdp Of The SNF · Organization0%17 facilities
Cohen, DavidAdp Of The SNF · Individual0%14 facilities
David, AlbertDirect Ownership Interest · Individual0%13 facilities
Eisen, MordechaiDirect Ownership Interest · Individual0%5 facilities
Ep Utica Crossing Realty LLCAdp Of The SNF · Organization0%1 facilities
Fuchs, MorrisAdp Of The SNF · Individual0%8 facilities
Geffner, FayDirect Ownership Interest · Individual0%2 facilities
Gerber, JenniferDirect Ownership Interest · Individual0%4 facilities
Ghl EnterprisesAdp Of The SNF · Organization0%4 facilities
Gilmartin, ThomasOperational/Managerial Control · Individual0%27 facilities
Gilmartin, ThomasAdp Of The SNF · Individual0%27 facilities
Goldenberg, HaroldIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%4 facilities
Goldenberg, LeonIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%4 facilities
Goldenberg, MalkyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%3 facilities
Hamad, KareemOperational/Managerial Control · Individual0%1 facilities
Hamad, KareemAdp Of The SNF · Individual0%1 facilities
Hirsh, LibeIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%3 facilities
Juniper Ng TrustAdp Of The SNF · Organization0%17 facilities
Laufer, SchmuelDirect Ownership Interest · Individual0%5 facilities
Lopiansky, RebeccaDirect Ownership Interest · Individual0%24 facilities
Lopiansky, RebeccaAdp Of The SNF · Individual0%24 facilities
Lyons, RachelDirect Ownership Interest · Individual0%4 facilities
Manela, MagdaAdp Of The SNF · Individual0%9 facilities
Marvin Ostreicher Family Trust 2012Adp Of The SNF · Organization0%20 facilities
Mso Associates LLCAdp Of The SNF · Organization0%13 facilities
National Health Care Associates IncAdp Of The SNF · Organization0%29 facilities
Neuman, GeraldDirect Ownership Interest · Individual0%6 facilities
Oak Drive Ng TrustAdp Of The SNF · Organization0%17 facilities
Ostreicher, DavidDirect Ownership Interest · Individual0%25 facilities
Ostreicher, DavidAdp Of The SNF · Individual0%25 facilities
Ostreicher, MarcDirect Ownership Interest · Individual0%31 facilities
Ostreicher, MarcOperational/Managerial Control · Individual0%31 facilities
Ostreicher, MarcAdp Of The SNF · Individual0%31 facilities
Ostreicher, MarvinAdp Of The SNF · Individual0%34 facilities
Ostreicher, SusanAdp Of The SNF · Individual0%21 facilities
Pollack, SylviaDirect Ownership Interest · Individual0%2 facilities
Preferred Professional Services LLCAdp Of The SNF · Organization0%17 facilities
Preferred Therapy Solutions LLCAdp Of The SNF · Organization0%30 facilities
Roberts, TzivyAdp Of The SNF · Individual0%7 facilities
Rolling Hill Ng TrustAdp Of The SNF · Organization0%17 facilities
Shaya-Mograby, MosheDirect Ownership Interest · Individual0%13 facilities
Skoczylas, DvoraDirect Ownership Interest · Individual0%4 facilities
Skoczylas, JosefDirect Ownership Interest · Individual0%5 facilities
Snyder, NancyOperational/Managerial Control · Individual0%2 facilities
Snyder, NancyAdp Of The SNF · Individual0%2 facilities
Steg, ShaynaAdp Of The SNF · Individual0%22 facilities
Steg, YitzchokDirect Ownership Interest · Individual0%20 facilities
Susan Ostreicher Family Trust 2012Adp Of The SNF · Organization0%20 facilities
Warman, ElissaDirect Ownership Interest · Individual0%4 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. D

    Have an enclosure around a vertical opening shaft.

    July 22, 2025 · K311 · Corrected September 17, 2025

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 30, 2021 · K321 · Corrected November 12, 2021

  3. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    September 30, 2021 · K325 · Corrected November 12, 2021

  4. D

    Install an approved automatic sprinkler system.

    September 30, 2021 · K351 · Corrected November 12, 2021

  5. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    September 30, 2021 · K355 · Corrected November 12, 2021

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 22, 2025 · K918 · Corrected December 17, 2025

  2. D

    Ensure proper usage of power strips and extension cords.

    January 12, 2024 · K920 · Corrected February 20, 2024

  3. D

    Ensure that testing and maintenance of electrical equipment is performed.

    September 30, 2021 · K921 · Corrected November 12, 2021

Egress2D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 22, 2025 · K211 · Corrected September 17, 2025

  2. D

    Install proper backup exit lighting.

    January 12, 2024 · K281 · Corrected February 20, 2024

Construction1D
  1. D

    Use approved construction type or materials.

    January 12, 2024 · K161 · Corrected April 10, 2024

·

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