Federal inspection record · CMS data as of October 1, 2026

The Pines At Glens Falls Ctr For Nursing & Rehab

170 Warren Street, Glens Falls, NY · (518) 793-5163

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
115
Ownership
For-Profit
Chain
National Health Care Associates
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1971

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

The Pines At Glens Falls Ctr For Nursing & Rehab carries 82 inspection points. That is fewer than 19% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 82 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

18 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 3 8 pts
F 5 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Pharmacy Service4F
  1. F

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 18, 2026 · Standard · F755 · Corrected May 21, 2026

  2. F

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 18, 2026 · Complaint · F761 · Corrected May 21, 2026

  3. D

    Ensure medication error rates are not 5 percent or greater.

    March 18, 2026 · Standard · F759 · Corrected May 21, 2026

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 12, 2020 · Standard · F758 · Corrected January 6, 2021

Nutrition and Dietary4F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 18, 2026 · Standard · F812 · Corrected May 21, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 22, 2023 · Standard · F812 · Corrected May 16, 2023

  3. D

    Dispose of garbage and refuse properly.

    March 22, 2023 · Standard · F814 · Corrected May 16, 2023

  4. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 12, 2020 · Standard · F812 · Corrected January 6, 2021

Resident Assessment and Care Planning3E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 18, 2026 · Standard · F656 · Corrected May 21, 2026

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    March 22, 2023 · Standard · F645 · Corrected May 16, 2023

  3. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 12, 2020 · Standard · F656 · Corrected January 6, 2021

Quality of Life and Care3D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 18, 2026 · Standard · F684 · Corrected May 21, 2026

  2. D

    Assist a resident in gaining access to vision and hearing services.

    November 12, 2020 · Standard · F685 · Corrected January 6, 2021

  3. D

    Provide enough food/fluids to maintain a resident's health.

    November 12, 2020 · Standard · F692 · Corrected January 6, 2021

Resident Rights2D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 18, 2026 · Standard · F550 · Corrected May 21, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 18, 2026 · Standard · F584 · Corrected May 21, 2026

Nursing and Physician Services1F
  1. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    March 18, 2026 · Complaint · F725 · Corrected May 21, 2026

Infection Control1F
  1. F

    Provide and implement an infection prevention and control program.

    March 18, 2026 · Standard · F880 · Corrected May 21, 2026

Inspection history

  1. 2026-03-18

    10 health deficiencies · 5 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  2. 2023-03-22

    3 health deficiencies · 6 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2020-11-12

    5 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 34 min of nursing staff time a day, 41 min of it from a registered nurse.

This home

3 h 34 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 57% of nursing staff and 69% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.8 pts better0.91.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better0.31.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.9 pts better99.7%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.5 pts worse88.7%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts worse3.5%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms27 pts worse47.1%20.1%13.5%
Percentage of long-stay residents who lose too much weight3.5 pts worse9.2%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.6 pts worse15.8%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.6 pts worse22.3%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1 pts worse12.1%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.2 pts worse13.9%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.4%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts better0.9%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence19.2 pts worse37.8%18.6%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse8.1%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.2 pts better89.8%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.2 pts better8.2%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts worse1.5%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.2 pts better84.1%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.1 pts better15.5%20.6%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ostreicher, Susan5% Or Greater Direct Ownership Interest · Individual18%21 facilities
Fuchs, Morris5% Or Greater Direct Ownership Interest · Individual8%8 facilities
Biderman, Nechama5% Or Greater Direct Ownership Interest · Individual7%4 facilities
Cohen, David5% Or Greater Direct Ownership Interest · Individual7%14 facilities
Roberts, Laurence5% Or Greater Direct Ownership Interest · Individual7%4 facilities
Roberts, Tzivy5% Or Greater Direct Ownership Interest · Individual7%7 facilities
Goldenberg, Chaim5% Or Greater Direct Ownership Interest · Individual5%8 facilities
Lipman, Michael5% Or Greater Direct Ownership Interest · Individual5%9 facilities
Manela, Magda5% Or Greater Direct Ownership Interest · Individual5%9 facilities
Alexander, ChrstopherW-2 Managing Employee · Individual0%1 facilities
Ostreicher, MarcOperational/Managerial Control · Individual0%31 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6E
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    March 18, 2026 · K353 · Corrected June 10, 2026

  2. C

    Properly select, install, inspect, or maintain portable fire extinguishes.

    March 18, 2026 · K355 · Corrected May 5, 2026

  3. E

    Have an enclosure around a vertical opening shaft.

    March 22, 2023 · K311 · Corrected May 16, 2023

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 22, 2023 · K353 · Corrected May 16, 2023

  5. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 22, 2023 · K372 · Corrected May 16, 2023

  6. D

    Install a fire alarm system that can be heard throughout the facility.

    March 22, 2023 · K341 · Corrected May 16, 2023

Gas, Vacuum, and Electrical Systems3E
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    March 22, 2023 · K918 · Corrected May 16, 2023

  2. E

    Ensure that testing and maintenance of electrical equipment is performed.

    March 22, 2023 · K921 · Corrected May 16, 2023

  3. E

    Have proper medical gas storage and administration areas.

    November 12, 2020 · K923 · Corrected January 6, 2021

Egress2F
  1. F

    Install proper backup exit lighting.

    March 18, 2026 · K281 · Corrected May 5, 2026

  2. D

    Have properly located and lighted "Exit" signs.

    March 18, 2026 · K293 · Corrected May 5, 2026

Construction1F
  1. F

    Use approved construction type or materials.

    March 18, 2026 · K161 · Not yet marked corrected

·

Other homes nearby

  1. Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 18 min
    Fines
    $0
  2. Glens Falls Center For Rehabilitation And Nursing

    Glens Falls, NY · Centers Health Care · Abuse icon

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 41 min
    Fines
    $0
  3. Warren Center For Rehabilitation And Nursing

    Queensbury, NY · Centers Health Care

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 36 min
    Fines
    $9,318