Florence, SC

The Palms At Florence

4-star overall rating with 4-star inspections with $7,901 in total fines with 3 recent health deficiencies

4438 Pamplico Highway, Florence, SC

(843) 669-3502

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

163

Certified beds

Average residents

151

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1978-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.53

Registered nurse staffing

LPN hours / resident day

1.28

Licensed practical nurse staffing

Aide hours / resident day

2.40

Nurse aide staffing

Weekend hours

3.47

Weekend nurse staffing

RN turnover

20%

Annual RN turnover

Total nurse turnover

39%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.1
2.0
1.1 pts worse
1.9
1.2 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.9
0.9 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.8%
90.5%
7.3 pts better
93.4%
4.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.2%
90.6%
5.6 pts better
95.5%
0.7 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.8%
3.0%
0.8 pts worse
3.3%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 5.3%
2.9%
2.4 pts worse
11.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.2%
6.2%
3 pts better
5.4%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.0%
20.4%
5.6 pts worse
19.6%
6.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 16.8%
16.3%
0.5 pts worse
16.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 8.4%
14.9%
6.5 pts better
16.3%
7.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 8.5%
12.4%
3.9 pts better
14.9%
6.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.0%
1.6%
0.6 pts better
1.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.6%
17.2%
7.4 pts worse
19.8%
4.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 8.4%
5.8%
2.6 pts worse
5.1%
3.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
79.8%
18.9 pts better
81.7%
17 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 5.6%
14.1%
8.5 pts better
12.0%
6.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.6%
1 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.4%
78.0%
9.4 pts better
79.7%
7.7 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 31.3%
24.7%
6.6 pts worse
23.9%
7.4 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-04 · Fire 2025-04-04

3 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-10-25 · Fire 2023-10-25

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-12-02 · Fire 2021-12-02

6 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-04

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-05-02

D · Potential for more than minimal harm 2025-04-04

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-02

D · Potential for more than minimal harm 2025-04-04

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-02

G · Actual harm 2023-10-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-20

E · Potential for more than minimal harm 2021-12-02

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2021-12-24

E · Potential for more than minimal harm 2021-12-02

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-12-24

E · Potential for more than minimal harm 2021-12-02

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2021-12-24

D · Potential for more than minimal harm 2021-12-02

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-12-24

D · Potential for more than minimal harm 2021-12-02

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-12-24

D · Potential for more than minimal harm 2021-12-02

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2021-12-24

Penalties and ownership

What sits behind the stars

$7,901 2023-10-25

Fine

Fine · fine $7,901

Fine

Ownership

Commander Operator Holdco, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2021-11-01
Commander, Joeseph

W-2 Managing Employee · Individual

0% 1 facilities 2021-11-01
Dasay 2019 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 6 facilities 2021-11-01
Gamta 2020 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 6 facilities 2021-11-01
Inzelbuch, Azriel

5% Or Greater Indirect Ownership Interest · Individual

0% 3 facilities 2021-11-01
Stern, Samuel

Corporate Officer · Individual

0% 74 facilities 2021-11-01
Tropper, Yaakov

5% Or Greater Indirect Ownership Interest · Individual

0% 2 facilities 2021-11-01
Weiss, Hillel

5% Or Greater Indirect Ownership Interest · Individual

0% 3 facilities 2021-11-01

Nearby options

Other facilities in reach

#1

Veteran Village

Florence, SC

4-star overall rating with 4-star inspections with $47,631 in total fines

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$47,631
#2

Southland Health Care Center

Florence, SC

3-star overall rating with 3-star inspections with $9,318 in total fines with 2 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$9,318
#3

Heritage Home Of Florence Inc

Florence, SC

3-star overall rating with 4-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0

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