Waterford, MI

The Orchards at Canterbury on the Lake

1-star overall rating with 1-star inspections with abuse icon flag with $97,916 in total fines with 33 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

5601 Hatchery Road, Waterford, MI

(248) 674-9292

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

128

Certified beds

Average residents

114

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Orchards Michigan

Operator or chain grouping

Approved since

1994-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

12 facilities

Chain averages 2 overall / 3 health / 1 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.00

Registered nurse staffing

LPN hours / resident day

0.00

Licensed practical nurse staffing

Aide hours / resident day

0.00

Nurse aide staffing

Total nurse hours

0.00

All reported nurse hours

Licensed hours

0.00

RN + LPN hours

Weekend hours

0.00

Weekend nurse staffing

Weekend RN hours

0.00

Weekend registered nurse coverage

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.00

CMS adjusted RN staffing hours

Adjusted total hours

0.00

CMS adjusted total nurse staffing hours

Case-mix index

0.00

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

12,154

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

13.66

Composite VBP score used to determine payment impact.

Payment multiplier

0.9812

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.81% · Performance 21.91% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.80% · Performance 7.85% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.52

Baseline 43.00% · Performance 53.38% · Measure score 2.52 · Achievement 2.52 · Improvement 0

Adjusted total nurse staffing

2.94

Baseline 3.95 hours · Performance 3.92 hours · Measure score 2.94 · Achievement 2.94 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.25%
10.72%
0.5 pts worse
No Different than the National Rate · Eligible stays 305 · Observed rate 11.8% · Lower 95% interval 8.79%
Discharge to community 58.21%
50.57%
7.6 pts better
Better than the National Rate · Eligible stays 282 · Observed rate 51.77% · Lower 95% interval 52.37%
Medicare spending per beneficiary 0.86
1.02
0.2 pts better
Drug regimen review with follow-up 99.4%
95.27%
4.1 pts better
Numerator 167 · Denominator 168
Falls with major injury 1.19%
0.77%
0.4 pts worse
Numerator 2 · Denominator 168
Discharge self-care score 53.97%
53.69%
0.3 pts better
Numerator 68 · Denominator 126
Discharge mobility score 51.59%
50.94%
0.7 pts better
Numerator 65 · Denominator 126
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 168 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.85%
7.12%
0.7 pts worse
No Different than the National Rate · Eligible stays 169 · Observed rate 8.28% · Lower 95% interval 5.21%
Staff COVID-19 vaccination coverage 43.87%
8.2%
35.7 pts better
Numerator 68 · Denominator 155
Staff flu vaccination coverage 47.03%
42%
5 pts better
Numerator 95 · Denominator 202
Discharge function score 53.97%
56.45%
2.5 pts worse
Numerator 68 · Denominator 126
Transfer of health information to provider 91.3%
95.95%
4.7 pts worse
Numerator 42 · Denominator 46
Transfer of health information to patient 98.77%
96.28%
2.5 pts better
Numerator 80 · Denominator 81
Resident COVID-19 vaccinations up to date 6.76%
25.2%
18.4 pts worse
Numerator 5 · Denominator 74

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.7
0.3 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.8 · Expected 2.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.5
0.7 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.9 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 80.7%
95.0%
14.3 pts worse
93.4%
12.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 91.5% · Q2 78.7% · Q3 75.7% · Q4 75.6% · 4Q avg 80.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 72.9%
95.0%
22.1 pts worse
95.5%
22.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 72.9%
Percentage of long-stay residents experiencing one or more falls with major injury 4.9%
3.1%
1.8 pts worse
3.3%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.3% · Q2 4.0% · Q3 2.9% · Q4 5.1% · 4Q avg 4.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.2%
4.1%
1.1 pts worse
11.4%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 6.8% · Q3 1.6% · Q4 5.3% · 4Q avg 5.2%
Percentage of long-stay residents who lose too much weight 10.2%
5.5%
4.7 pts worse
5.4%
4.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 10.6% · Q3 11.5% · Q4 10.4% · 4Q avg 10.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.7%
19.6%
10.9 pts better
19.6%
10.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 8.6% · Q3 4.8% · Q4 10.0% · 4Q avg 8.7%
Percentage of long-stay residents who received an antipsychotic medication 22.8%
16.5%
6.3 pts worse
16.7%
6.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.0% · Q2 19.6% · Q3 23.2% · Q4 28.1% · 4Q avg 22.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 29.0%
13.9%
15.1 pts worse
16.3%
12.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.0% · Q2 42.9% · Q3 17.9% · Q4 21.6% · 4Q avg 29.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 24.0%
11.7%
12.3 pts worse
14.9%
9.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.9% · Q2 29.9% · Q3 32.8% · Q4 10.4% · 4Q avg 24.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.9%
0.4 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 1.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.1%
1.7%
2.4 pts worse
1.7%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 2.8% · Q3 5.8% · Q4 2.7% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.5%
20.4%
0.9 pts better
19.8%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 14.9% · Q3 26.5% · Q4 21.4% · 4Q avg 19.5%
Percentage of long-stay residents with pressure ulcers 9.1%
5.6%
3.5 pts worse
5.1%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 9.9% · Q3 8.3% · Q4 6.9% · 4Q avg 9.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 56.6%
82.8%
26.2 pts worse
81.7%
25.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 81.0% · Q2 48.8% · Q3 47.9% · Q4 53.6% · 4Q avg 56.6%
Percentage of short-stay residents who had an outpatient emergency department visit 7.5%
11.5%
4 pts better
12.0%
4.5 pts better
Short Stay · 20240701-20250630 · Adjusted 7.5% · Observed 7.3% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.6%
1.3%
0.3 pts worse
1.6%
About the same
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.5% · Q3 1.4% · Q4 3.1% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 42.7%
79.5%
36.8 pts worse
79.7%
37 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 42.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.3%
24.2%
2.9 pts better
23.9%
2.6 pts better
Short Stay · 20240701-20250630 · Adjusted 21.3% · Observed 22.6% · Expected 25.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-31 · Fire 2025-07-31

33 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-07-17 · Fire 2024-07-17

29 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

14 fire-safety deficiencies

Top issue: Smoke (7 deficiencies)

Cycle 3 Health 2023-07-20 · Fire 2023-07-20

17 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-31

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-15

F · Potential for more than minimal harm 2024-07-17

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-08-20

E · Potential for more than minimal harm 2023-07-20

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-07-27

E · Potential for more than minimal harm 2023-07-20

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-07-27

F · Potential for more than minimal harm 2023-03-15

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-03-24

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-16

D · Potential for more than minimal harm 2025-10-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-10-25

D · Potential for more than minimal harm 2025-10-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-25

D · Potential for more than minimal harm 2025-10-24

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-10-25

D · Potential for more than minimal harm 2025-10-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-25

G · Actual harm 2025-07-31

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-02

F · Potential for more than minimal harm 2025-07-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-07-31

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-07-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-07-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-07-31

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-05-15

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-05-21

E · Potential for more than minimal harm 2025-04-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-04-10

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-04-10

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-03-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-23

G · Actual harm 2024-10-28

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-13

D · Potential for more than minimal harm 2024-10-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-13

F · Potential for more than minimal harm 2024-09-17

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-25

F · Potential for more than minimal harm 2024-09-17

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-09-25

D · Potential for more than minimal harm 2024-09-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-09-25

D · Potential for more than minimal harm 2024-09-17

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-25

D · Potential for more than minimal harm 2024-09-17

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-09-25

F · Potential for more than minimal harm 2024-07-17

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-20

F · Potential for more than minimal harm 2024-07-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-08-20

E · Potential for more than minimal harm 2024-07-17

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-17

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-08-20

C · Minimal harm 2024-07-17

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-06-03

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-06-20

E · Potential for more than minimal harm 2024-04-30

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-21

E · Potential for more than minimal harm 2024-04-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-30

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-14

G · Actual harm 2023-09-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-02

E · Potential for more than minimal harm 2023-07-20

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-07-27

E · Potential for more than minimal harm 2023-07-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-07-27

E · Potential for more than minimal harm 2023-07-20

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-07-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-27

G · Actual harm 2023-06-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-07

G · Actual harm 2023-06-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-07

D · Potential for more than minimal harm 2023-06-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-07-07

G · Actual harm 2023-03-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-24

E · Potential for more than minimal harm 2023-03-16

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-04-12

D · Potential for more than minimal harm 2023-03-16

F777 · Administration Deficiencies

Health

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-03-24

Penalties and ownership

What sits behind the stars

$45,461 2023-09-07

Fine

Fine · fine $45,461

Fine

$0 2023-09-07

Payment Denial

Payment Denial · denial start 2023-09-30 · 2 days

2 day denial

$52,455 2023-06-29

Fine

Fine · fine $52,455

Fine

Ownership

Gutman, Isaac

5% Or Greater Direct Ownership Interest · Individual

40% 34 facilities 2024-11-01
Taub, Jacob

5% Or Greater Direct Ownership Interest · Individual

40% 36 facilities 2024-11-01
Hoffman, Alexander

5% Or Greater Direct Ownership Interest · Individual

10% 34 facilities 2024-11-01
Kornfeld, Robert

5% Or Greater Direct Ownership Interest · Individual

10% 12 facilities 2024-11-01
Hurst, Emily

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-03
Mcleod, Leigh

Operational/Managerial Control · Individual

0% 2 facilities 2024-12-03
White Lake Healthcare LLC

Operational/Managerial Control · Organization

0% 4 facilities 2024-12-18

Nearby options

Other facilities in reach

#1

Lourdes Rehabilitation and Healthcare Center

Waterford, MI

5-star overall rating with 5-star inspections with $15,593 in total fines with 1 recent health deficiencies

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$15,593
#2

Regency at Waterford

Waterford, MI

1-star overall rating with 1-star inspections with 27 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$0

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