Federal inspection record · CMS data as of October 1, 2026

The Oaks Healthcare Center

1501 Clayton Avenue, Poteau, OK · (918) 647-8236

CMS overall rating

1 of 5

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Certified beds
158
Residents per day
107
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 1, 1994

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Oklahoma.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 1)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Oklahoma homes

The Oaks Healthcare Center carries 85 inspection points. That is fewer than 27% of Oklahoma's 281 rated homes.

5★4★3★2★1★+9 homes above 193.505102550100inspection points → fewer is better on the leftThis home · 85 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Oklahoma: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–14 pts
  • 4★ 14–36 pts
  • 3★ 36–55 pts
  • 2★ 55–95 pts
  • 1★ over 95 pts

Bars show every rated home in Oklahoma by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 22 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Infection Control8E
  1. E

    Provide and implement an infection prevention and control program.

    August 21, 2025 · Complaint · F880 · Corrected September 17, 2025

  2. E

    Provide and implement an infection prevention and control program.

    February 26, 2025 · Standard · F880 · Corrected April 8, 2025

  3. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    February 26, 2025 · Standard · F883 · Corrected April 8, 2025

  4. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    February 26, 2025 · Standard · F887 · Corrected April 8, 2025

  5. E

    Provide and implement an infection prevention and control program.

    October 27, 2023 · Standard · F880 · Corrected December 11, 2023

  6. E

    Provide and implement an infection prevention and control program.

    July 13, 2022 · Standard · F880 · Corrected August 15, 2022

  7. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 13, 2022 · Standard · F883 · Corrected August 15, 2022

  8. E

    Ensure staff are vaccinated for COVID-19

    July 13, 2022 · Standard · F888 · Corrected August 15, 2022

Resident Rights8E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 26, 2025 · Standard · F550 · Corrected April 8, 2025

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    February 26, 2025 · Standard · F554 · Corrected April 8, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    February 26, 2025 · Standard · F580 · Corrected April 8, 2025

  4. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    November 1, 2024 · Complaint · F622 · Corrected December 4, 2024

  5. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    July 11, 2024 · Complaint · F585 · Corrected August 20, 2024

  6. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 27, 2023 · Standard · F584 · Corrected December 11, 2023

  7. D

    Reasonably accommodate the needs and preferences of each resident.

    October 27, 2023 · Standard · F558 · Corrected December 11, 2023

  8. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 13, 2022 · Standard · F580 · Corrected August 15, 2022

Quality of Life and Care6E
  1. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 26, 2025 · Standard · F698 · Corrected April 8, 2025

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 11, 2024 · Complaint · F684 · Corrected August 20, 2024

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 27, 2023 · Standard · F677 · Corrected December 11, 2023

  4. E

    Provide enough food/fluids to maintain a resident's health.

    October 27, 2023 · Standard · F692 · Corrected December 11, 2023

  5. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    October 27, 2023 · Complaint · F678 · Corrected December 11, 2023

  6. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    October 27, 2023 · Standard · F700 · Corrected December 11, 2023

Pharmacy Service5E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    February 26, 2025 · Standard · F759 · Corrected April 8, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 26, 2025 · Standard · F761 · Corrected April 8, 2025

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 27, 2023 · Standard · F755 · Corrected December 11, 2023

  4. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 27, 2023 · Standard · F758 · Corrected December 11, 2023

  5. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    July 13, 2022 · Standard · F758 · Corrected August 15, 2022

Nutrition and Dietary4E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    August 21, 2025 · Complaint · F804 · Corrected September 17, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 26, 2025 · Standard · F812 · Corrected April 8, 2025

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 27, 2023 · Standard · F812 · Corrected December 11, 2023

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 13, 2022 · Standard · F812 · Corrected August 15, 2022

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 23, 2024 · Complaint · F600 · Corrected September 25, 2024

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 11, 2024 · Complaint · F609 · Corrected August 20, 2024

  3. D

    Respond appropriately to all alleged violations.

    July 11, 2024 · Complaint · F610 · Corrected August 20, 2024

Administration2D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    December 3, 2025 · Complaint · F849 · Not yet marked corrected

  2. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    February 26, 2025 · Standard · F770 · Corrected April 8, 2025

Resident Assessment and Care Planning1D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 11, 2024 · Complaint · F657 · Corrected August 20, 2024

Inspection history

  1. 2025-02-26

    12 health deficiencies · 5 fire-safety deficiencies

    Top issue: Infection Control (3 deficiencies)

  2. 2023-10-27

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2022-07-13

    12 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse2.42.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts worse3.82.81.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.4 pts better99.7%91.3%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.3 pts better98.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts worse5.3%4.8%3.2%
Percentage of long-stay residents who have depressive symptoms0.7 pts better2.7%3.4%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts worse5.1%3.2%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.4 pts worse31.4%26.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication8 pts better9.8%17.8%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10.1 pts worse23.1%13.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased11.2 pts worse24.8%13.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder4.6 pts worse6.3%1.7%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts better1.7%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.8 pts better13.6%16.4%18.3%
Percentage of long-stay residents with pressure ulcers2 pts worse6.7%4.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine23.1 pts better99.6%76.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9.6 pts worse25.3%15.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.7%1.8%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.2 pts better92.8%74.6%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.5 pts worse29.3%26.8%23.4%

·

Who owns and runs it

19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Grant Rhodes Revocable Trust5% Or Greater Direct Ownership Interest · Organization50%2 facilities
Jeffrey W Young Revocable Trust Dated July 27, 20175% Or Greater Direct Ownership Interest · Organization50%4 facilities
Rhodes, Jonathan5% Or Greater Indirect Ownership Interest · Individual50%4 facilities
Young, Jeffrey5% Or Greater Indirect Ownership Interest · Individual50%4 facilities
Bedlam Properties Ho LLCOperational/Managerial Control · Organization0%4 facilities
Bedlam Properties Ho LLCAdp Of The SNF · Organization0%4 facilities
Cox, NormaAdp Of The SNF · Individual0%1 facilities
Grant Rhodes Revocable TrustAdp Of The SNF · Organization0%2 facilities
Jeffrey W Young Revocable Trust Dated July 27, 2017Adp Of The SNF · Organization0%4 facilities
Lietzke, MarkOperational/Managerial Control · Individual0%4 facilities
Lietzke, MarkAdp Of The SNF · Individual0%4 facilities
Matrix Provider Solutions LLCOperational/Managerial Control · Organization0%4 facilities
Matrix Provider Solutions LLCAdp Of The SNF · Organization0%4 facilities
Pearson, ArthurAdp Of The SNF · Individual0%3 facilities
Poteau Nursing Center, LLCAdp Of The SNF · Organization0%1 facilities
Rhodes, JonathanAdp Of The SNF · Individual0%4 facilities
Snow, LarryCorporate Officer · Individual0%4 facilities
Snow, LarryAdp Of The SNF · Individual0%4 facilities
Young, JeffreyAdp Of The SNF · Individual0%4 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. F

    Have an alternate power supply for its alarm system.

    February 26, 2025 · K344 · Corrected April 15, 2025

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 26, 2025 · K345 · Corrected April 15, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 26, 2025 · K353 · Corrected April 15, 2025

  4. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    February 26, 2025 · K355 · Corrected April 15, 2025

  5. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    October 27, 2023 · K374 · Corrected May 22, 2024

  6. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 13, 2022 · K321 · Corrected August 5, 2022

  7. E

    Install corridor and hallway doors that block smoke.

    July 13, 2022 · K363 · Corrected August 5, 2022

  8. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    July 13, 2022 · K374 · Corrected August 5, 2022

Gas, Vacuum, and Electrical Systems3E
  1. E

    Have proper medical gas storage and administration areas.

    February 26, 2025 · K923 · Corrected April 15, 2025

  2. E

    Have power receptacles that are properly grounded.

    October 27, 2023 · K912 · Corrected May 22, 2024

  3. C

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    October 27, 2023 · K914 · Corrected May 22, 2024

Miscellaneous1E
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    July 13, 2022 · K741 · Corrected August 5, 2022

·

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