Madison, MS

The Nichols Center

2-star overall rating with 2-star inspections with $7,901 in total fines with 5 recent health deficiencies

1308 Highway 51 North, Madison, MS

(601) 853-4343

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

53

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Briar Hill Management

Operator or chain grouping

Approved since

2003-12-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

1.21

Licensed practical nurse staffing

Aide hours / resident day

2.88

Nurse aide staffing

Weekend hours

4.13

Weekend nurse staffing

RN turnover

60%

Annual RN turnover

Total nurse turnover

54%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 4.3
2.4
1.9 pts worse
1.9
2.4 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 3.4
2.9
0.5 pts worse
1.8
1.6 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.0%
3 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.8%
3.2%
0.4 pts better
3.3%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
1.6%
1.6 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 7.5%
6.1%
1.4 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 24.3%
24.4%
0.1 pts better
19.6%
4.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 27.2%
23.4%
3.8 pts worse
16.7%
10.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 34.1%
22.8%
11.3 pts worse
16.3%
17.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 26.0%
20.6%
5.4 pts worse
14.9%
11.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.0%
1.5%
0.5 pts better
1.0%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
2.5%
2.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.0%
21.4%
2.4 pts better
19.8%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.7%
6.9%
0.2 pts better
5.1%
1.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
87.9%
10.8 pts better
81.7%
17 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 14.9%
15.3%
0.4 pts better
12.0%
2.9 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
2.6%
2 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.3%
84.6%
11.7 pts better
79.7%
16.6 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 34.8%
27.9%
6.9 pts worse
23.9%
10.9 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-14 · Fire 2024-03-14

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-12-01 · Fire 2022-12-01

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2019-12-04 · Fire 2019-12-04

8 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-12-06

G · Actual harm 2025-10-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-08

D · Potential for more than minimal harm 2024-03-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-15

D · Potential for more than minimal harm 2024-03-14

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-15

D · Potential for more than minimal harm 2024-03-14

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-04-15

G · Actual harm 2024-01-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-21

G · Actual harm 2024-01-10

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-21

G · Actual harm 2024-01-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-21

D · Potential for more than minimal harm 2023-12-18

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-01-26

E · Potential for more than minimal harm 2022-12-01

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-01-06

E · Potential for more than minimal harm 2019-12-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-01-04

D · Potential for more than minimal harm 2019-12-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-01-04

D · Potential for more than minimal harm 2019-12-04

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-01-04

D · Potential for more than minimal harm 2019-12-04

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2020-01-04

Penalties and ownership

What sits behind the stars

$0 2025-10-22

Payment Denial

Payment Denial · denial start 2025-11-11 · 26 days

26 day denial

$7,901 2023-12-18

Fine

Fine · fine $7,901

Fine

Ownership

Rotolo, David

5% Or Greater Direct Ownership Interest · Individual

40% 6 facilities 2008-01-28
Rotolo, Robert

5% Or Greater Direct Ownership Interest · Individual

40% 6 facilities 2008-01-28
Philippe, Lynn

5% Or Greater Direct Ownership Interest · Individual

20% 6 facilities 2008-01-28
Briar Hill Management, LLC

Operational/Managerial Control · Organization

0% 6 facilities 2003-09-03
Burlison, Sandy

Operational/Managerial Control · Individual

0% 6 facilities 2019-02-25
Burns, Sharon

Operational/Managerial Control · Individual

0% 6 facilities 2008-01-28
Duncan, Kristi

Operational/Managerial Control · Individual

0% 1 facilities 2004-03-04
Green, Donna

Operational/Managerial Control · Individual

0% 6 facilities 2010-05-04
King, Curtis

Operational/Managerial Control · Individual

0% 6 facilities 2016-09-01
Muha, Ashley

Operational/Managerial Control · Individual

0% 6 facilities 2010-10-04
Rotolo, David

Operational/Managerial Control · Individual

0% 6 facilities 2008-01-28
Rotolo, Robert

Operational/Managerial Control · Individual

0% 6 facilities 2008-01-28
Trustmark National Bank

Operational/Managerial Control · Organization

0% 3 facilities 2011-07-01
Trustmark National Bank

5% Or Greater Security Interest · Organization

0% 3 facilities 2011-07-01
Trustmark National Bank

5% Or Greater Mortgage Interest · Organization

0% 3 facilities 2011-07-01
White, Deborah

Operational/Managerial Control · Individual

0% 6 facilities 2014-05-12
Whitlow, Carrie

Operational/Managerial Control · Individual

0% 6 facilities 2022-09-05
Woodard, Lisha

Operational/Managerial Control · Individual

0% 1 facilities 2024-06-10

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