Federal inspection record · CMS data as of October 1, 2026

The Laurels Of Charlottesville

490 Hillsdale Drive, Charlottesville, VA · (434) 951-4200

CMS overall rating

3 of 5

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Certified beds
120
Residents per day
101
Ownership
For-Profit
Chain
Ciena Healthcare/Laurel Health Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 22, 2004

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

The Laurels Of Charlottesville carries 132 inspection points. That is fewer than 27% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 132 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

57 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 37 4 pts
E 17 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 30, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected January 11, 2024

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 14, 2022 · Standard inspection · Quality of Life and Care · F686 · Corrected May 17, 2022

Everything else, by area of care

Resident Assessment and Care Planning11E
  1. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 24, 2025 · Standard · F657 · Corrected September 2, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    July 24, 2025 · Complaint · F641 · Corrected September 2, 2025

  3. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    July 24, 2025 · Standard · F655 · Corrected September 2, 2025

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 24, 2025 · Complaint · F658 · Corrected September 2, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 24, 2025 · Complaint · F842 · Corrected September 2, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 17, 2024 · Complaint · F842 · Corrected February 9, 2024

  7. D

    Ensure each resident receives an accurate assessment.

    April 14, 2022 · Standard · F641 · Corrected May 17, 2022

  8. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 14, 2022 · Standard · F657 · Corrected May 17, 2022

  9. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 14, 2022 · Standard · F842 · Corrected May 17, 2022

  10. E

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 20, 2020 · Standard · F655 · Corrected March 31, 2020

  11. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 20, 2020 · Standard · F656 · Corrected March 31, 2020

Quality of Life and Care10E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 24, 2025 · Complaint · F684 · Corrected September 2, 2025

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 24, 2025 · Complaint · F677 · Corrected September 2, 2025

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 24, 2025 · Standard · F695 · Corrected September 2, 2025

  4. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 21, 2024 · Complaint · F693 · Corrected July 1, 2024

  5. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 14, 2022 · Standard · F690 · Corrected May 17, 2022

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 14, 2022 · Standard · F684 · Corrected May 17, 2022

  7. D

    Provide enough food/fluids to maintain a resident's health.

    April 14, 2022 · Standard · F692 · Corrected May 17, 2022

  8. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 20, 2020 · Standard · F684 · Corrected March 31, 2020

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 20, 2020 · Standard · F689 · Corrected March 31, 2020

  10. D

    Provide or get specialized rehabilitative services as required for a resident.

    February 20, 2020 · Standard · F825 · Corrected March 31, 2020

Nutrition and Dietary9E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    July 24, 2025 · Standard · F804 · Corrected September 2, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 24, 2025 · Standard · F812 · Corrected September 2, 2025

  3. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    July 24, 2025 · Standard · F806 · Corrected September 2, 2025

  4. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    July 24, 2025 · Standard · F808 · Corrected September 2, 2025

  5. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 14, 2022 · Standard · F804 · Corrected May 17, 2022

  6. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    April 14, 2022 · Standard · F806 · Corrected May 17, 2022

  7. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 14, 2022 · Standard · F812 · Corrected May 17, 2022

  8. C

    Dispose of garbage and refuse properly.

    April 14, 2022 · Standard · F814 · Corrected May 17, 2022

  9. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 20, 2020 · Standard · F812 · Corrected March 31, 2020

Resident Rights8E
  1. E

    Give residents a notice of rights, rules, services and charges.

    July 24, 2025 · Standard · F572 · Corrected September 2, 2025

  2. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    July 24, 2025 · Complaint · F585 · Corrected September 2, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 24, 2025 · Standard · F550 · Corrected September 2, 2025

  4. D

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    July 24, 2025 · Standard · F559 · Corrected September 2, 2025

  5. D

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    July 24, 2025 · Standard · F565 · Corrected September 2, 2025

  6. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    April 14, 2022 · Standard · F622 · Corrected May 17, 2022

  7. E

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    February 20, 2020 · Standard · F557 · Corrected March 31, 2020

  8. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    February 20, 2020 · Standard · F554 · Corrected March 31, 2020

Pharmacy Service6E
  1. E

    Ensure that residents are free from significant medication errors.

    July 24, 2025 · Standard · F760 · Corrected September 2, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 24, 2025 · Standard · F761 · Corrected September 2, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 14, 2022 · Standard · F755 · Corrected May 17, 2022

  4. D

    Ensure medication error rates are not 5 percent or greater.

    April 14, 2022 · Standard · F759 · Corrected May 17, 2022

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 14, 2022 · Standard · F761 · Corrected May 17, 2022

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 20, 2020 · Standard · F761 · Corrected March 31, 2020

Freedom from Abuse, Neglect, and Exploitation5E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    July 24, 2025 · Standard · F607 · Corrected September 2, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 24, 2025 · Standard · F600 · Corrected September 2, 2025

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 14, 2022 · Standard · F607 · Corrected May 17, 2022

  4. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 20, 2020 · Standard · F607 · Corrected March 31, 2020

  5. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 20, 2020 · Standard · F609 · Corrected March 31, 2020

Infection Control4E
  1. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    July 24, 2025 · Standard · F887 · Corrected September 2, 2025

  2. D

    Provide and implement an infection prevention and control program.

    July 24, 2025 · Standard · F880 · Corrected September 2, 2025

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 24, 2025 · Standard · F883 · Corrected September 2, 2025

  4. D

    Provide and implement an infection prevention and control program.

    February 20, 2020 · Standard · F880 · Corrected March 31, 2020

Administration1D
  1. D

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    July 24, 2025 · Complaint · F940 · Corrected September 2, 2025

Nursing and Physician Services1E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    February 20, 2020 · Standard · F725 · Corrected March 31, 2020

Inspection history

  1. 2025-07-24

    25 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

  2. 2022-04-14

    16 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (4 deficiencies)

  3. 2020-02-20

    16 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 59 min of nursing staff time a day, 41 min of it from a registered nurse.

This home

3 h 59 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 57% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$8,824 in federal fines on record over the past three years.

DatePenaltyAmount
2024-01-17Fine$8,824

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better0.91.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better0.51.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.8 pts worse89.4%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.6 pts better97.9%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts better1.8%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms16.8 pts better3.7%20.5%13.5%
Percentage of long-stay residents who lose too much weight8.8 pts worse14.1%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.5 pts better18.2%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.7 pts worse20.9%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.5 pts better11.7%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.6 pts better13.9%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better1.5%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.3 pts worse23.6%21.3%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better2.8%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts worse67.8%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.1 pts better7.4%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better1.0%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.8 pts worse67.5%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.5 pts better20.5%22.0%23.4%

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 20, 2020 · K345 · Corrected September 1, 2020

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 20, 2020 · K353 · Corrected September 1, 2020

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    April 14, 2022 · K918 · Corrected May 10, 2022

Miscellaneous1F
  1. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    February 20, 2020 · K741 · Corrected September 1, 2020

·

Other homes nearby

  1. Our Lady Of Peace Inc

    Charlottesville, VA

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h 11 min
    Fines
    $0
  2. Monroe Health & Rehab Center

    Charlottesville, VA · Saber Healthcare Group

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 30 min
    Fines
    $10,539
  3. Charlottesville Health & Rehabilitation Center

    Charlottesville, VA · Lifeworks Rehab

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 14 min
    Fines
    $0