Federal inspection record · CMS data as of October 1, 2026

The Laurels Of Chagrin Falls

150 Cleveland Street, Chagrin Falls, OH · (440) 247-4200

CMS overall rating

3 of 5

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Certified beds
82
Residents per day
36
Ownership
For-Profit
Chain
Ciena Healthcare/Laurel Health Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 21, 2003

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

The Laurels Of Chagrin Falls carries 69 inspection points. That is fewer than 42% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 69 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

26 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 4 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 12, 2022 · Standard inspection · Quality of Life and Care · F684 · Corrected January 9, 2023

  2. G

    Ensure that residents are free from significant medication errors.

    December 12, 2022 · Standard inspection · Pharmacy Service · F760 · Corrected January 9, 2023

Everything else, by area of care

Quality of Life and Care7E
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 21, 2025 · Complaint · F677 · Corrected July 15, 2025

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 6, 2025 · Standard · F686 · Corrected March 7, 2025

  3. D

    Provide enough food/fluids to maintain a resident's health.

    February 6, 2025 · Standard · F692 · Corrected March 7, 2025

  4. E

    Provide activities to meet all resident's needs.

    December 12, 2022 · Standard · F679 · Corrected January 9, 2023

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    December 12, 2022 · Standard · F688 · Corrected January 9, 2023

  6. D

    Provide activities to meet all resident's needs.

    January 4, 2020 · Standard · F679 · Corrected March 3, 2020

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 4, 2020 · Standard · F689 · Corrected March 3, 2020

Pharmacy Service5E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 6, 2025 · Standard · F761 · Corrected March 7, 2025

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 12, 2022 · Standard · F756 · Corrected January 9, 2023

  3. E

    Ensure medication error rates are not 5 percent or greater.

    December 12, 2022 · Standard · F759 · Corrected January 12, 2023

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 12, 2022 · Standard · F758 · Corrected January 9, 2023

  5. C

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 12, 2022 · Standard · F761 · Corrected January 9, 2023

Resident Assessment and Care Planning4D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 6, 2025 · Standard · F657 · Corrected March 7, 2025

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    December 12, 2022 · Standard · F655 · Corrected January 9, 2023

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 12, 2022 · Standard · F656 · Corrected January 9, 2023

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 12, 2022 · Standard · F842 · Corrected January 9, 2023

Nutrition and Dietary4F
  1. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    August 29, 2024 · Complaint · F803 · Corrected September 13, 2024

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 12, 2022 · Standard · F812 · Corrected January 9, 2023

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 4, 2020 · Standard · F812 · Corrected March 3, 2020

  4. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    January 4, 2020 · Standard · F803 · Corrected March 3, 2020

Administration2F
  1. F

    Have a Compliance and Ethics Program.

    December 9, 2025 · Complaint · F895 · Corrected December 15, 2025

  2. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    December 12, 2022 · Standard · F770 · Corrected January 9, 2023

Infection Control2F
  1. D

    Provide and implement an infection prevention and control program.

    February 6, 2025 · Standard · F880 · Corrected March 7, 2025

  2. F

    Provide and implement an infection prevention and control program.

    January 4, 2020 · Standard · F880 · Corrected March 3, 2020

Inspection history

  1. 2025-02-06

    6 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2022-12-12

    14 health deficiencies · 5 fire-safety deficiencies

    Top issue: Pharmacy Service (5 deficiencies)

  3. 2020-01-04

    6 health deficiencies · 17 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 8 min of nursing staff time a day, 1 h 10 min of it from a registered nurse.

This home

4 h 8 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 56% of nursing staff and 42% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine27.5 pts worse65.2%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.5 pts worse87.2%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury4.7 pts worse7.8%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms30.7 pts better0.9%31.6%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts worse8.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.5 pts better20.0%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.7 pts worse12.2%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.8 pts better3.5%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1 pts worse6.0%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts worse1.4%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7 pts worse27.9%20.9%18.3%
Percentage of long-stay residents with pressure ulcers0.2 pts worse3.4%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine37 pts worse41.4%78.4%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts worse2.5%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.3 pts worse58.1%76.4%80.1%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Khan, AnisManaging Control - Governing Body · Individual0%66 facilities
Khan, AnisOperational/Managerial Control · Individual0%66 facilities
Khan, AnisAdp Of The SNF · Individual0%66 facilities
Krishnan, RaviOperational/Managerial Control · Individual0%1 facilities
Krishnan, RaviAdp Of The SNF · Individual0%1 facilities
Laurel Health Care CompanyOperational/Managerial Control · Organization0%15 facilities
Laurel Health Care CompanyAdp Of The SNF · Organization0%15 facilities
Palyak, LindseyOperational/Managerial Control · Individual0%2 facilities
Palyak, LindseyAdp Of The SNF · Individual0%2 facilities
Qazi, MohammadManaging Control - Governing Body · Individual0%66 facilities
Qazi, MohammadOperational/Managerial Control · Individual0%66 facilities
Stobb, DavidAdp Of The SNF · Individual0%26 facilities

·

Fire safety

29 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9F
  1. F

    Provide properly protected cooking facilities.

    February 6, 2025 · K324 · Corrected March 7, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 6, 2025 · K353 · Corrected March 7, 2025

  3. F

    Install corridor and hallway doors that block smoke.

    February 6, 2025 · K363 · Corrected March 7, 2025

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 12, 2022 · K353 · Corrected January 9, 2023

  5. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    December 12, 2022 · K354 · Corrected January 12, 2023

  6. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    January 4, 2020 · K346 · Corrected March 3, 2020

  7. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 4, 2020 · K353 · Corrected March 3, 2020

  8. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    January 4, 2020 · K354 · Corrected March 3, 2020

  9. E

    Install properly constructed windows in hallway walls or doors.

    January 4, 2020 · K364 · Corrected March 3, 2020

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 6, 2025 · K918 · Corrected March 7, 2025

  2. F

    Ensure proper usage of power strips and extension cords.

    February 6, 2025 · K920 · Corrected March 7, 2025

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 12, 2022 · K918 · Corrected January 9, 2023

  4. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    January 4, 2020 · K914 · Corrected March 3, 2020

  5. E

    Ensure proper usage of power strips and extension cords.

    January 4, 2020 · K920 · Corrected March 3, 2020

Miscellaneous5F
  1. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    December 12, 2022 · K741 · Corrected January 9, 2023

  2. F

    Have simulated fire drills held at unexpected times.

    January 4, 2020 · K712 · Corrected March 3, 2020

  3. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    January 4, 2020 · K761 · Corrected March 3, 2020

  4. E

    Provide a written emergency evacuation plan.

    January 4, 2020 · K711 · Corrected March 3, 2020

  5. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    January 4, 2020 · K741 · Corrected March 3, 2020

Egress4F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    February 6, 2025 · K291 · Corrected March 7, 2025

  2. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    December 12, 2022 · K222 · Corrected January 9, 2023

  3. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 4, 2020 · K222 · Corrected March 3, 2020

  4. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    January 4, 2020 · K211 · Corrected March 3, 2020

Emergency Preparedness3F
  1. F

    Address subsistence needs for staff and patients.

    January 4, 2020 · E15 · Corrected March 3, 2020

  2. F

    Develop a communication plan.

    January 4, 2020 · E29 · Corrected March 3, 2020

  3. C

    Provide family notifications of emergency plan.

    January 4, 2020 · E35 · Corrected March 3, 2020

Services2F
  1. F

    Have properly installed electrical wiring and gas equipment.

    February 6, 2025 · K511 · Corrected March 7, 2025

  2. E

    Meet other general requirements that are deficient.

    January 4, 2020 · K500 · Corrected March 3, 2020

Construction1F
  1. F

    Use approved construction type or materials.

    January 4, 2020 · K161 · Corrected March 3, 2020

·

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