Federal inspection record · CMS data as of October 1, 2026

The Grove at Carvalho

273 Oak Grove Avenue, Fall River, MA · (781) 831-3966

CMS overall rating

1 of 5

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Certified beds
112
Residents per day
78
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1990

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

The Grove at Carvalho carries 94 inspection points. That is fewer than 12% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 94 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

47 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 15 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 3, 2026 · Complaint inspection · Resident Assessment and Care Planning · F656 · Corrected February 23, 2026

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 3, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected February 23, 2026

Everything else, by area of care

Resident Rights9E
  1. E

    Keep residents' personal and medical records private and confidential.

    February 19, 2025 · Standard · F583 · Corrected March 28, 2025

  2. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 19, 2025 · Standard · F585 · Corrected March 28, 2025

  3. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    February 19, 2025 · Standard · F554 · Corrected March 28, 2025

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    February 19, 2025 · Standard · F558 · Corrected March 28, 2025

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    February 19, 2025 · Standard · F580 · Corrected March 28, 2025

  6. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    February 19, 2025 · Standard · F577 · Corrected March 28, 2025

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 10, 2024 · Complaint · F580 · Corrected October 15, 2024

  8. E

    Reasonably accommodate the needs and preferences of each resident.

    December 27, 2023 · Standard · F558 · Corrected February 1, 2024

  9. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 27, 2023 · Standard · F580 · Corrected February 1, 2024

Pharmacy Service8E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    April 8, 2026 · Standard · F759 · Corrected May 15, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 8, 2026 · Standard · F761 · Corrected May 15, 2026

  3. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    February 19, 2025 · Standard · F756 · Corrected March 28, 2025

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    February 19, 2025 · Standard · F757 · Corrected March 28, 2025

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    February 19, 2025 · Standard · F758 · Corrected March 28, 2025

  6. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 27, 2023 · Standard · F756 · Corrected February 1, 2024

  7. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    December 27, 2023 · Standard · F757 · Corrected February 1, 2024

  8. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 27, 2023 · Standard · F758 · Corrected February 1, 2024

Resident Assessment and Care Planning8E
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 3, 2026 · Complaint · F658 · Corrected February 23, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 3, 2026 · Complaint · F842 · Corrected February 23, 2026

  3. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 19, 2025 · Standard · F656 · Corrected March 28, 2025

  4. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 19, 2025 · Standard · F658 · Corrected March 28, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 19, 2025 · Standard · F842 · Corrected March 28, 2025

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 10, 2024 · Complaint · F658 · Corrected October 15, 2024

  7. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 27, 2023 · Standard · F656 · Corrected February 1, 2024

  8. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    December 27, 2023 · Standard · F644 · Corrected February 1, 2024

Infection Control5E
  1. E

    Provide and implement an infection prevention and control program.

    April 8, 2026 · Standard · F880 · Corrected May 15, 2026

  2. E

    Implement a program that monitors antibiotic use.

    April 8, 2026 · Standard · F881 · Corrected May 15, 2026

  3. D

    Provide and implement an infection prevention and control program.

    February 19, 2025 · Standard · F880 · Corrected March 28, 2025

  4. D

    Implement a program that monitors antibiotic use.

    February 19, 2025 · Standard · F881 · Corrected March 28, 2025

  5. E

    Provide and implement an infection prevention and control program.

    December 27, 2023 · Standard · F880 · Corrected February 1, 2024

Quality of Life and Care5D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 19, 2025 · Standard · F689 · Corrected March 28, 2025

  2. D

    Provide safe, appropriate pain management for a resident who requires such services.

    February 19, 2025 · Standard · F697 · Corrected March 28, 2025

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 27, 2023 · Standard · F695 · Corrected February 1, 2024

  4. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    December 27, 2023 · Standard · F740 · Corrected February 1, 2024

  5. D

    Provide or obtain dental services for each resident.

    December 27, 2023 · Standard · F791 · Corrected February 1, 2024

Administration4F
  1. F

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    February 19, 2025 · Standard · F838 · Corrected March 28, 2025

  2. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    February 19, 2025 · Standard · F867 · Corrected March 28, 2025

  3. B

    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    February 19, 2025 · Standard · F844 · Corrected March 28, 2025

  4. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    September 10, 2024 · Complaint · F849 · Corrected October 15, 2024

Nutrition and Dietary3E
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 8, 2026 · Standard · F812 · Corrected May 15, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 19, 2025 · Standard · F812 · Corrected March 28, 2025

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 27, 2023 · Standard · F812 · Corrected February 1, 2024

Nursing and Physician Services3E
  1. E

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    February 19, 2025 · Standard · F711 · Corrected March 28, 2025

  2. E

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    February 19, 2025 · Standard · F712 · Corrected March 28, 2025

  3. E

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    December 27, 2023 · Standard · F727 · Corrected February 1, 2024

Inspection history

  1. 2026-04-08

    9 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  2. 2025-02-19

    22 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Rights (6 deficiencies)

  3. 2023-12-27

    16 health deficiencies · 0 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 27 min of nursing staff time a day, 23 min of it from a registered nurse.

This home

3 h 27 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$39,082 in federal fines on record over the past three years.

DatePenaltyAmount
2026-02-03Fine$8,278
2026-02-03Fine$8,278
2024-01-08Fine$4,178
2024-01-02Fine$3,529
2023-12-11Fine$8,469
2023-11-20Fine$2,117
2023-10-30Fine$4,233

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.21.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse1.71.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.2 pts worse87.7%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.5 pts better100.0%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better2.2%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms13.4 pts better4.0%17.4%13.5%
Percentage of long-stay residents who lose too much weight4.8 pts worse9.8%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication12.2 pts worse31.7%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.6 pts better15.9%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.4 pts worse17.3%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.5 pts worse23.3%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.2 pts worse1.9%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts worse2.2%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.5 pts worse30.9%20.4%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts worse5.3%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.3 pts worse60.6%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.9 pts worse14.7%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.1 pts worse78.0%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.1 pts better22.6%25.7%23.4%

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness1C
  1. C

    Establish roles under a Waiver declared by secretary.

    February 19, 2025 · E26 · Corrected March 28, 2025

·

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