Federal inspection record · CMS data as of October 1, 2026

The Citadel at Saint Anne Place

4405 Highcrest Road, Rockford, IL · (815) 229-1999

CMS overall rating

1 of 5

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Certified beds
179
Residents per day
133
Ownership
Non-Profit
Chain
Citadel Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 29, 1986

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Illinois.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Illinois homes

The Citadel at Saint Anne Place carries 221 inspection points. That is fewer than 19% of Illinois's 659 rated homes.

5★4★3★2★1★+20 homes above 459.7505102550100200400inspection points → fewer is better on the leftThis home · 221 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Illinois: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–31 pts
  • 4★ 31–73 pts
  • 3★ 73–120.25 pts
  • 2★ 120.25–219 pts
  • 1★ over 219 pts

Bars show every rated home in Illinois by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

44 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 9 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 31 4 pts
E 3 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (9)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 25, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected December 5, 2025

  2. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 8, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected July 10, 2025

  3. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 5, 2025 · Standard inspection · Quality of Life and Care · F686 · Corrected July 3, 2025

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 5, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 17, 2025

  5. G

    Provide enough food/fluids to maintain a resident's health.

    June 5, 2025 · Standard inspection · Quality of Life and Care · F692 · Corrected June 17, 2025

  6. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 7, 2024 · Standard inspection · Quality of Life and Care · F686 · Corrected August 14, 2024

  7. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 21, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected February 22, 2024

  8. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 15, 2023 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 16, 2023

  9. G

    Provide enough food/fluids to maintain a resident's health.

    July 13, 2023 · Standard inspection · Quality of Life and Care · F692 · Corrected July 28, 2023

Everything else, by area of care

Quality of Life and Care17D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 23, 2026 · Complaint · F677 · Corrected June 26, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 16, 2025 · Complaint · F689 · Corrected December 18, 2025

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 25, 2025 · Complaint · F686 · Corrected December 5, 2025

  4. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    November 25, 2025 · Complaint · F694 · Corrected December 5, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 5, 2025 · Standard · F684 · Corrected June 20, 2025

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 5, 2025 · Standard · F695 · Corrected June 17, 2025

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 29, 2025 · Complaint · F689 · Corrected April 30, 2025

  8. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 7, 2024 · Standard · F689 · Corrected August 14, 2024

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 17, 2024 · Complaint · F689 · Corrected July 22, 2024

  10. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 13, 2024 · Complaint · F697 · Corrected March 21, 2024

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 15, 2023 · Complaint · F684 · Corrected November 17, 2023

  12. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 13, 2023 · Standard · F684 · Corrected July 28, 2023

  13. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 13, 2023 · Standard · F686 · Corrected July 28, 2023

  14. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    July 13, 2023 · Standard · F688 · Corrected July 28, 2023

  15. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 13, 2023 · Standard · F689 · Corrected July 28, 2023

  16. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    July 13, 2023 · Standard · F693 · Corrected July 28, 2023

  17. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    July 13, 2023 · Standard · F698 · Corrected July 28, 2023

Pharmacy Service9E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 14, 2026 · Complaint · F755 · Corrected April 17, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 25, 2025 · Complaint · F755 · Corrected November 26, 2025

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 5, 2025 · Standard · F755 · Corrected June 17, 2025

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 7, 2024 · Standard · F755 · Corrected August 14, 2024

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    August 7, 2024 · Standard · F758 · Corrected August 14, 2024

  6. D

    Ensure medication error rates are not 5 percent or greater.

    August 7, 2024 · Standard · F759 · Corrected August 8, 2024

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 7, 2024 · Standard · F761 · Corrected August 8, 2024

  8. D

    Ensure that residents are free from significant medication errors.

    April 3, 2024 · Complaint · F760 · Corrected April 10, 2024

  9. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 13, 2024 · Complaint · F755 · Corrected March 21, 2024

Resident Rights4E
  1. D

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    April 21, 2026 · Complaint · F576 · Corrected April 23, 2026

  2. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 25, 2025 · Complaint · F550 · Corrected December 5, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 5, 2025 · Standard · F550 · Corrected June 17, 2025

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 13, 2023 · Standard · F550 · Corrected July 28, 2023

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 5, 2025 · Standard · F812 · Corrected June 19, 2025

  2. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    June 5, 2025 · Standard · F805 · Corrected July 1, 2025

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    June 5, 2025 · Standard · F880 · Corrected July 2, 2025

  2. D

    Provide and implement an infection prevention and control program.

    August 7, 2024 · Standard · F880 · Corrected August 14, 2024

Nursing and Physician Services1D
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    June 5, 2025 · Standard · F725 · Corrected June 17, 2025

Inspection history

  1. 2025-06-05

    20 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (10 deficiencies)

  2. 2024-08-07

    9 health deficiencies · 13 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2023-07-13

    15 health deficiencies · 11 fire-safety deficiencies

    Top issue: Quality of Life and Care (12 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 21 min of nursing staff time a day, 51 min of it from a registered nurse.

This home

3 h 21 min

Illinois average

3 h 28 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 64% of nursing staff and 67% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$123,556 in federal fines on record over the past three years.

DatePenaltyAmount
2025-11-25Fine$38,786
2025-06-05Fine$44,372
2025-06-05Payment Denial · 12 day denial$0
2024-08-07Fine$13,309
2024-02-21Fine$14,050
2023-11-15Fine$13,039

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse2.12.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better1.22.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine20.1 pts worse70.4%90.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.5 pts better94.2%91.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts worse5.0%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms33.1 pts better22.8%55.9%13.5%
Percentage of long-stay residents who lose too much weight0.9 pts worse7.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.4 pts worse22.8%18.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.1 pts better15.6%21.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.3 pts worse18.1%12.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.8 pts worse14.8%13.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.2%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts better1.3%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.3 pts worse23.1%19.8%18.3%
Percentage of long-stay residents with pressure ulcers3.9 pts worse8.7%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.8 pts worse56.2%70.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.7 pts worse14.2%13.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better1.2%2.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15 pts worse48.2%63.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.2 pts worse31.8%25.6%23.4%

·

Who owns and runs it

26 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Aaron, JonathanManaging Control - Governing Body · Individual0%37 facilities
Aaron, JonathanOperational/Managerial Control · Individual0%37 facilities
Aaron, JonathanAdp Of The SNF · Individual0%37 facilities
Berger Fam Tr Ua 06252014Direct Ownership Interest · Organization0%16 facilities
Berger Fam Tr Ua 06252014Adp Of The SNF · Organization0%16 facilities
Cibc Bank Usa5% Or Greater Security Interest · Organization0%208 facilities
Graf, MarcellaDirect Ownership Interest · Individual0%42 facilities
Graf, MarcellaOperational/Managerial Control · Individual0%42 facilities
Graf, MarcellaAdp Of The SNF · Individual0%42 facilities
Israel Family Investment TrustDirect Ownership Interest · Organization0%20 facilities
Israel Family Investment TrustAdp Of The SNF · Organization0%20 facilities
Israel Investment TrAdp Of The SNF · Organization0%20 facilities
Kroll, GabrielDirect Ownership Interest · Individual0%25 facilities
Kroll, GabrielAdp Of The SNF · Individual0%25 facilities
Nagel, StevenDirect Ownership Interest · Individual0%24 facilities
Nagel, StevenAdp Of The SNF · Individual0%24 facilities
Nika, VasilOperational/Managerial Control · Individual0%3 facilities
Nika, VasilAdp Of The SNF · Individual0%3 facilities
Ripstein, KennethManaging Control - Governing Body · Individual0%8 facilities
Ripstein, KennethOperational/Managerial Control · Individual0%8 facilities
Ripstein, KennethAdp Of The SNF · Individual0%8 facilities
Stern Family Investment TrDirect Ownership Interest · Organization0%17 facilities
Stern Family Investment TrAdp Of The SNF · Organization0%17 facilities
Teller, ChananelAdp Of The SNF · Individual0%6 facilities
Thor, BrianOperational/Managerial Control · Individual0%1 facilities
Thor, BrianAdp Of The SNF · Individual0%1 facilities

·

Fire safety

32 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke15F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 5, 2025 · K353 · Corrected June 19, 2025

  2. E

    Provide properly protected cooking facilities.

    June 5, 2025 · K324 · Corrected June 19, 2025

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 5, 2025 · K372 · Corrected June 19, 2025

  4. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    June 5, 2025 · K374 · Corrected June 19, 2025

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 7, 2024 · K353 · Corrected September 11, 2024

  6. E

    Provide properly protected cooking facilities.

    August 7, 2024 · K324 · Corrected September 11, 2024

  7. E

    Install corridor and hallway doors that block smoke.

    August 7, 2024 · K363 · Corrected September 11, 2024

  8. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    August 7, 2024 · K374 · Corrected September 11, 2024

  9. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    July 13, 2023 · K346 · Corrected August 3, 2023

  10. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 13, 2023 · K353 · Corrected August 7, 2023

  11. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    July 13, 2023 · K354 · Corrected August 2, 2023

  12. E

    Provide properly protected cooking facilities.

    July 13, 2023 · K324 · Corrected August 4, 2023

  13. E

    Install corridor and hallway doors that block smoke.

    July 13, 2023 · K363 · Corrected August 7, 2023

  14. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    July 13, 2023 · K372 · Corrected July 30, 2023

  15. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    July 13, 2023 · K374 · Corrected August 2, 2023

Egress6E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 5, 2025 · K211 · Corrected June 19, 2025

  2. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    June 5, 2025 · K223 · Corrected June 19, 2025

  3. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 7, 2024 · K211 · Corrected September 11, 2024

  4. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 7, 2024 · K222 · Corrected September 11, 2024

  5. E

    Have exits that are accessible at all times.

    August 7, 2024 · K271 · Corrected September 11, 2024

  6. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 13, 2023 · K222 · Corrected August 7, 2023

Emergency Preparedness5F
  1. F

    Address subsistence needs for staff and patients.

    August 7, 2024 · E15 · Corrected September 11, 2024

  2. F

    Establish policies and procedures for sheltering.

    August 7, 2024 · E22 · Corrected September 11, 2024

  3. F

    Conduct testing and exercise requirements.

    August 7, 2024 · E39 · Corrected September 12, 2024

  4. F

    Implement emergency and standby power systems.

    August 7, 2024 · E41 · Corrected September 11, 2024

  5. F

    Conduct testing and exercise requirements.

    July 13, 2023 · E39 · Corrected August 9, 2023

Gas, Vacuum, and Electrical Systems3F
  1. E

    Ensure proper usage of power strips and extension cords.

    June 5, 2025 · K920 · Corrected June 19, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    August 7, 2024 · K920 · Corrected September 11, 2024

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 13, 2023 · K918 · Corrected September 1, 2023

Construction2F
  1. E

    Use approved construction type or materials.

    June 5, 2025 · K161 · Corrected June 19, 2025

  2. F

    Use approved construction type or materials.

    July 13, 2023 · K161 · Corrected August 3, 2023

Miscellaneous1F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    August 7, 2024 · K761 · Corrected September 11, 2024

·

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