Cycle 1
Health 2024-08-16 · Fire 2024-08-16
3 health deficiencies
Top issue: Administration (1 deficiency)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Tucson, AZ
The Center At Tucson
5-star overall rating with 5-star inspections with 3 recent health deficiencies
5020 East Glenn Street, Tucson, AZ
(520) 347-5555
Overall
5 / 5
CMS overall stars
Health inspections
5 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
96
Certified beds
Average residents
90
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Veritas Management Group
Operator or chain grouping
Approved since
2018-07-06
CMS approved date
Coverage
Medicare
Participation flags
Chain footprint
15 facilities
Chain averages 4 overall / 4 health / 3 staffing / 5 quality stars
Changed ownership
No
Within the last 12 months
Family council
No
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
Hours and turnover
RN hours / resident day
0.79
Registered nurse staffing · state 0.72 · national 0.68
LPN hours / resident day
1.32
Licensed practical nurse staffing · state 1.04 · national 0.87
Aide hours / resident day
2.30
Nurse aide staffing · state 2.36 · national 2.35
Total nurse hours
4.40
All reported nurse hours · state 4.12 · national 3.89
Licensed hours
2.11
RN + LPN hours · state 1.76 · national 1.54
Weekend hours
3.49
Weekend nurse staffing · state 3.62 · national 3.43
Weekend RN hours
0.46
Weekend registered nurse coverage · state 0.51 · national 0.47
Physical therapist
0.12
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.65
CMS adjusted RN staffing hours
Adjusted total hours
3.60
CMS adjusted total nurse staffing hours
Case-mix index
1.68
Higher values indicate more complex resident acuity
RN turnover
18%
Annual RN turnover · state 45% · national 45%
Total nurse turnover
37%
Annual nurse turnover · state 48% · national 46%
SNF VBP
Value-based purchasing
Program rank
2,065
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
51.99
Composite VBP score used to determine payment impact.
Payment multiplier
1.0064
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
6.79
Baseline 20.08% · Performance 18.29% · Measure score 6.79 · Achievement 6.79 · Improvement 5.38
Healthcare-associated infections
8.31
Baseline 6.04% · Performance 5.35% · Measure score 8.31 · Achievement 8.31 · Improvement 6.10
Total nurse turnover
4.80
Baseline 50.00% · Performance 44.07% · Measure score 4.80 · Achievement 4.80 · Improvement 1.86
Adjusted total nurse staffing
0.90
Baseline 3.75 hours · Performance 3.33 hours · Measure score 0.90 · Achievement 0.90 · Improvement 0
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 8.4% |
10.72%
2.3 pts better
|
Better than the National Rate · Eligible stays 1225 · Observed rate 6.86% · Lower 95% interval 6.81% |
| Discharge to community | 62.85% |
50.57%
12.3 pts better
|
Better than the National Rate · Eligible stays 1242 · Observed rate 60.31% · Lower 95% interval 59.66% |
| Medicare spending per beneficiary | 1.26 |
1.02
0.2 pts worse
|
|
| Drug regimen review with follow-up | 98.81% |
95.27%
3.5 pts better
|
Numerator 832 · Denominator 842 |
| Falls with major injury | 0.24% |
0.77%
0.5 pts better
|
Numerator 2 · Denominator 840 |
| Discharge self-care score | 63.46% |
53.69%
9.8 pts better
|
Numerator 356 · Denominator 561 |
| Discharge mobility score | 63.99% |
50.94%
13.1 pts better
|
Numerator 359 · Denominator 561 |
| Pressure ulcers or injuries, new or worsened | 0.12% |
2.29%
2.2 pts better
|
Numerator 1 · Denominator 841 · Adjusted rate 0.13% |
| Healthcare-associated infections requiring hospitalization | 5.35% |
7.12%
1.8 pts better
|
Better than the National Rate · Eligible stays 849 · Observed rate 4.36% · Lower 95% interval 4.03% |
| Staff COVID-19 vaccination coverage | 5.14% |
8.2%
3.1 pts worse
|
Numerator 11 · Denominator 214 |
| Staff flu vaccination coverage | 43.83% |
42%
1.8 pts better
|
Numerator 103 · Denominator 235 |
| Discharge function score | 72.73% |
56.45%
16.3 pts better
|
Numerator 408 · Denominator 561 |
| Transfer of health information to provider | 98.41% |
95.95%
2.5 pts better
|
Numerator 434 · Denominator 441 |
| Transfer of health information to patient | 97.92% |
96.28%
1.6 pts better
|
Numerator 376 · Denominator 384 |
| Resident COVID-19 vaccinations up to date | 28.24% |
25.2%
3 pts better
|
Numerator 122 · Denominator 432 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.5% |
91.1%
8.4 pts better
|
81.7%
17.8 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 99.1% · Q2 99.6% · Q3 99.4% · Q4 100.0% · 4Q avg 99.5% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 7.4% |
10.7%
3.3 pts better
|
12.0%
4.6 pts better
|
Short Stay · 20240701-20250630 · Adjusted 7.4% · Observed 7.3% · Expected 11.1% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.1%
1.1 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 94.0% |
87.3%
6.7 pts better
|
79.7%
14.3 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 23.5% |
24.6%
1.1 pts better
|
23.9%
0.4 pts better
|
Short Stay · 20240701-20250630 · Adjusted 23.5% · Observed 22.7% · Expected 23.1% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2023-02-09 · Fire 2023-02-09
2 health deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Cycle 3
Health 2022-02-11 · Fire 2022-02-11
18 health deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
1 fire-safety deficiencies
Top issue: Emergency Preparedness (1 deficiency)
Fire safety
Fire-safety citations
D · Potential for more than minimal harm
2022-02-11
E20 · Emergency Preparedness Deficiencies
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2022-03-21
Inspection history
Recent health citations
D · Potential for more than minimal harm
2024-08-16
F656 · Resident Assessment and Care Planning Deficiencies
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-16
D · Potential for more than minimal harm
2024-08-16
F806 · Nutrition and Dietary Deficiencies
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-09-16
B · Minimal harm
2024-08-16
F844 · Administration Deficiencies
Health
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Corrected 2024-08-17
D · Potential for more than minimal harm
2023-06-26
F624 · Resident Rights Deficiencies
Health
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2023-06-26
D · Potential for more than minimal harm
2023-02-09
F584 · Resident Rights Deficiencies
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-04-18
D · Potential for more than minimal harm
2023-02-09
F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-04-18
E · Potential for more than minimal harm
2022-02-11
F757 · Pharmacy Service Deficiencies
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-03-25
E · Potential for more than minimal harm
2022-02-11
F812 · Nutrition and Dietary Deficiencies
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-03-25
E · Potential for more than minimal harm
2022-02-11
F880 · Infection Control Deficiencies
Health
Provide and implement an infection prevention and control program.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F580 · Resident Rights Deficiencies
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F641 · Resident Assessment and Care Planning Deficiencies
Health
Ensure each resident receives an accurate assessment.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F677 · Quality of Life and Care Deficiencies
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F684 · Quality of Life and Care Deficiencies
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F686 · Quality of Life and Care Deficiencies
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F690 · Quality of Life and Care Deficiencies
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F692 · Quality of Life and Care Deficiencies
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F697 · Quality of Life and Care Deficiencies
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F755 · Pharmacy Service Deficiencies
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F758 · Pharmacy Service Deficiencies
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F806 · Nutrition and Dietary Deficiencies
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2022-03-25
D · Potential for more than minimal harm
2022-02-11
F885 · Infection Control Deficiencies
Health
Report COVID19 data to residents and families.
Corrected 2022-03-25
Penalties and ownership
What sits behind the stars
Ownership
Murdock, Monte
5% Or Greater Direct Ownership Interest · Individual
Senkoff, Alexander
5% Or Greater Direct Ownership Interest · Individual
Esmas, Bartolome
Corporate Director · Individual
Murdock, Monte
Operational/Managerial Control · Individual
Senkoff, Alexander
Operational/Managerial Control · Individual
Veritas Management Group LLC
Operational/Managerial Control · Organization
Nearby options
Other facilities in reach
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Villa Maria Post Acute And Rehabilitation
Tucson, AZ
3-star overall rating with 2-star inspections with $8,018 in total fines with 9 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
#2
Foothills Rehabilitation Center
Tucson, AZ
3-star overall rating with 3-star inspections with 5 recent health deficiencies with 21 fire-safety deficiencies in the latest cycle
#3
Handmaker Home For The Aging
Tucson, AZ
2-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $4,194 in total fines with 28 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle
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