Federal inspection record · CMS data as of October 1, 2026

The Carrolton of Fayetteville

2461 Legion Road, Fayetteville, NC · (910) 424-9417

CMS overall rating

3 of 5

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Certified beds
120
Residents per day
117
Ownership
For-Profit
Chain
Carrolton Nursing Homes
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 13, 1991

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

The Carrolton of Fayetteville carries 34 inspection points. That is fewer than 44% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 34 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

26 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 1 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 3, 2018 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 11, 2018

  2. J

    Provide safe and appropriate respiratory care for a resident when needed.

    July 3, 2018 · Standard inspection · Quality of Life and Care · F695 · Corrected July 11, 2018

  3. G

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 3, 2018 · Standard inspection · Quality of Life and Care · F690 · Corrected July 11, 2018

Everything else, by area of care

Resident Assessment and Care Planning6D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    September 12, 2025 · Standard · F644 · Corrected October 3, 2025

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    June 14, 2024 · Standard · F645 · Corrected July 10, 2024

  3. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    February 29, 2024 · Complaint · F636 · Corrected April 1, 2024

  4. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 29, 2024 · Complaint · F655 · Corrected April 1, 2024

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 29, 2024 · Complaint · F657 · Corrected April 1, 2024

  6. D

    Ensure each resident receives an accurate assessment.

    July 3, 2018 · Standard · F641 · Corrected July 11, 2018

Pharmacy Service5D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 3, 2026 · Complaint · F755 · Corrected June 22, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    June 4, 2024 · Complaint · F760 · Corrected May 30, 2024

  3. D

    Ensure that residents are free from significant medication errors.

    April 2, 2024 · Complaint · F760 · Corrected April 1, 2024

  4. D

    Ensure medication error rates are not 5 percent or greater.

    July 3, 2018 · Standard · F759 · Corrected July 11, 2018

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 3, 2018 · Standard · F761 · Corrected July 11, 2018

Resident Rights3D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    September 12, 2025 · Standard · F552 · Corrected October 3, 2025

  2. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 12, 2025 · Standard · F578 · Corrected October 3, 2025

  3. B

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    June 14, 2024 · Complaint · F580 · Corrected July 10, 2024

Quality of Life and Care3E
  1. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 29, 2024 · Complaint · F686 · Corrected April 1, 2024

  2. D

    Honor each resident's preferences, choices, values and beliefs.

    July 3, 2018 · Standard · F675 · Corrected July 11, 2018

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 3, 2018 · Standard · F689 · Corrected July 11, 2018

Nutrition and Dietary2F
  1. F

    Dispose of garbage and refuse properly.

    September 12, 2025 · Standard · F814 · Corrected October 3, 2025

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 3, 2018 · Standard · F812 · Corrected July 11, 2018

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Respond appropriately to all alleged violations.

    April 25, 2024 · Complaint · F610 · Corrected May 14, 2024

  2. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    April 2, 2024 · Complaint · F602 · Corrected April 1, 2024

Administration1F
  1. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    July 3, 2018 · Standard · F867 · Corrected July 11, 2018

Environmental1F
  1. F

    Keep all essential equipment working safely.

    July 3, 2018 · Standard · F908 · Corrected July 11, 2018

Inspection history

  1. 2025-09-12

    5 health deficiencies · 5 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  2. 2024-06-14

    2 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

  3. 2018-07-03

    19 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 25 min of nursing staff time a day, 19 min of it from a registered nurse.

This home

3 h 25 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 55% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.51.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better1.61.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine51.1 pts worse41.3%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine22 pts worse72.7%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better2.5%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms2.4 pts better4.4%6.8%13.5%
Percentage of long-stay residents who lose too much weightAbout the same7.1%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.9 pts better18.2%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.6 pts worse17.5%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.4 pts better8.2%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.4 pts better7.6%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse0.8%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts better1.8%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14.4 pts worse34.3%19.9%18.3%
Percentage of long-stay residents with pressure ulcers1.9 pts worse7.3%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine35.8 pts worse45.7%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts worse14.3%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts worse1.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12.7 pts worse68.4%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.3 pts better17.9%22.2%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
C. Saunders Roberson, Jr., As Trustee Of The Judith Roberson Dixon Irr5% Or Greater Direct Ownership Interest · Organization50%5 facilities
Figlewski, Deborah5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Powell, Earl5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Powell, John5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Russell, Denise5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Carrolton Facility Management, LLCOperational/Managerial Control · Organization0%6 facilities
Carrolton Facility Management, LLCAdp Of The SNF · Organization0%6 facilities
Khurana, RajeshOperational/Managerial Control · Individual0%2 facilities
Khurana, RajeshAdp Of The SNF · Individual0%2 facilities
Roberson, CarrolOperational/Managerial Control · Individual0%6 facilities
Roberson, CarrolAdp Of The SNF · Individual0%6 facilities
Rozier, SonyaOperational/Managerial Control · Individual0%6 facilities
Rozier, SonyaAdp Of The SNF · Individual0%6 facilities

·

Fire safety

16 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. D

    Have an enclosure around a vertical opening shaft.

    June 14, 2024 · K311 · Corrected August 30, 2024

  2. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 3, 2018 · K321 · Corrected July 27, 2018

  3. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    July 3, 2018 · K352 · Corrected July 27, 2018

  4. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    July 21, 2017 · K346 · Corrected September 20, 2017

  5. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 21, 2017 · K321 · Corrected September 20, 2017

  6. E

    Install corridor and hallway doors that block smoke.

    July 21, 2017 · K363 · Corrected September 20, 2017

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    June 14, 2024 · K916 · Corrected August 30, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 14, 2024 · K918 · Corrected August 30, 2024

  3. D

    Have proper medical gas storage and administration areas.

    June 14, 2024 · K923 · Corrected August 30, 2024

  4. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    July 21, 2017 · K916 · Corrected September 20, 2017

Construction2E
  1. E

    Use approved construction type or materials.

    July 3, 2018 · K161 · Corrected July 27, 2018

  2. E

    Use approved construction type or materials.

    July 21, 2017 · K161 · Corrected September 20, 2017

Egress2F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 21, 2017 · K211 · Corrected September 20, 2017

  2. E

    Have properly located and lighted "Exit" signs.

    July 21, 2017 · K293 · Corrected September 20, 2017

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    June 14, 2024 · K712 · Corrected August 30, 2024

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    July 21, 2017 · K511 · Corrected September 20, 2017

·

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