Federal inspection record · CMS data as of October 1, 2026
The Cardinal at North Hills
311 Garden at North Hills Street, Raleigh, NC · (984) 204-8444
- Certified beds
- 15
- Residents per day
- 10
- Ownership
- For-Profit
- Chain
- Kisco Senior Living
- Medicare / Medicaid
- Medicare
- Certified since
- June 28, 2017
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★−1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
The Cardinal at North Hills carries 15 inspection points. That is fewer than 67% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
4 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration1F
- F
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspection history
2025-09-10
2 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2024-09-19
0 health deficiencies · 6 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2023-09-21
2 health deficiencies · 0 fire-safety deficiencies
Top issue: Administration (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 7 h 23 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.
This home
7 h 23 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine32.4 pts worse | 60.0% | 92.4% | 93.7% |
| Percentage of long-stay residents experiencing one or more falls with major injury8.6 pts worse | 12.0% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6.8 pts better | 0.0% | 6.8% | 13.5% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better | 0.0% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.1 pts better | 0.0% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.5 pts worse | 27.4% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers5.4 pts better | 0.0% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine61.1 pts worse | 20.4% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit16.4 pts worse | 29.1% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication3 pts worse | 4.4% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine37.9 pts worse | 43.2% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission8.4 pts worse | 30.6% | 22.2% | 23.4% |
·
Who owns and runs it
5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Austin, Breck | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Austin, Breck | Corporate Officer · Individual | 0% | 1 facilities |
| Kohlberg, Scott | 5% Or Greater Direct Ownership Interest · Individual | 0% | 2 facilities |
| Pacheco, Jaime | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Ritschel, Mitchell | Corporate Officer · Individual | 0% | 1 facilities |
·
Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems3F
- D
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Smoke3D
- D
Install a fire alarm system that can be heard throughout the facility.
- D
Install corridor and hallway doors that block smoke.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services2F
- D
Have properly installed electrical wiring and gas equipment.
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
·
Other homes nearby
-
Bloomsbury at Hayes Barton Place
Raleigh, NC
Not rated- Worst citation, 3 yrs
- none
- Nursing / resident / day
- 9 h 28 min
- Fines
- $0
-
Hillcrest Raleigh at Crabtree Valley
Raleigh, NC
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 5 h 13 min
- Fines
- $0
-
Raleigh Rehabilitation Center
Raleigh, NC · Sovereign Healthcare Holdings
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 27 min
- Fines
- $0