Raleigh, NC

The Cardinal at North Hills

4-star overall rating with 4-star inspections with $7,901 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

311 Garden at North Hills Street, Raleigh, NC

(984) 204-8444

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

0 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

15

Certified beds

Average residents

13

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Kisco Senior Living

Operator or chain grouping

Approved since

2017-06-28

CMS approved date

Coverage

Medicare

Participation flags

Chain footprint

2 facilities

Chain averages 3 overall / 4 health / 1 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.00

Registered nurse staffing

LPN hours / resident day

0.00

Licensed practical nurse staffing

Aide hours / resident day

0.00

Nurse aide staffing

Total nurse hours

0.00

All reported nurse hours

Licensed hours

0.00

RN + LPN hours

Weekend hours

0.00

Weekend nurse staffing

Weekend RN hours

0.00

Weekend registered nurse coverage

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.00

CMS adjusted RN staffing hours

Adjusted total hours

0.00

CMS adjusted total nurse staffing hours

Case-mix index

0.00

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

8,819

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

25.57

Composite VBP score used to determine payment impact.

Payment multiplier

0.9838

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.88

Baseline 19.73% · Performance 20.56% · Measure score 1.88 · Achievement 1.88 · Improvement 0

Healthcare-associated infections

0

Performance 8.63% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

5.79

Performance 40.00% · Measure score 5.79 · Achievement 5.79 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.8%
10.72%
0.9 pts better
No Different than the National Rate · Eligible stays 60 · Observed rate 5% · Lower 95% interval 6.27%
Discharge to community 68.64%
50.57%
18.1 pts better
Better than the National Rate · Eligible stays 64 · Observed rate 68.75% · Lower 95% interval 60.17%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 97.73%
95.27%
2.5 pts better
Numerator 43 · Denominator 44
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 44
Discharge self-care score 55.88%
53.69%
2.2 pts better
Numerator 19 · Denominator 34
Discharge mobility score 41.18%
50.94%
9.8 pts worse
Numerator 14 · Denominator 34
Pressure ulcers or injuries, new or worsened 2.27%
2.29%
About the same
Numerator 1 · Denominator 44 · Adjusted rate 3%
Healthcare-associated infections requiring hospitalization 8.63%
7.12%
1.5 pts worse
No Different than the National Rate · Eligible stays 41 · Observed rate 12.2% · Lower 95% interval 4.71%
Staff COVID-19 vaccination coverage Not Available
8.2%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 44.12%
56.45%
12.3 pts worse
Numerator 15 · Denominator 34
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to patient 93.55%
96.28%
2.7 pts worse
Numerator 29 · Denominator 31
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 60.0%
91.5%
31.5 pts worse
93.4%
33.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 60.0%
Percentage of long-stay residents experiencing one or more falls with major injury 11.4%
3.6%
7.8 pts worse
3.3%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 11.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.8%
4.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 12.5%
7.2%
5.3 pts worse
5.4%
7.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 46.2%
21.6%
24.6 pts worse
19.6%
26.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 46.2%
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.9%
0.9 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.0%
2.6%
0.4 pts worse
1.7%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.2%
21.2%
1 pts worse
19.8%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 22.2%
Percentage of long-stay residents with pressure ulcers 5.4%
6.0%
0.6 pts better
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 32.2%
79.9%
47.7 pts worse
81.7%
49.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 82.1% · Q2 29.0% · Q3 11.5% · Q4 11.1% · 4Q avg 32.2%
Percentage of short-stay residents who had an outpatient emergency department visit 23.9%
13.2%
10.7 pts worse
12.0%
11.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.9% · Observed 20.7% · Expected 9.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 6.5%
1.5%
5 pts worse
1.6%
4.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q4 3.8% · 4Q avg 6.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 40.6%
78.1%
37.5 pts worse
79.7%
39.1 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 40.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.7%
22.9%
4.2 pts better
23.9%
5.2 pts better
Short Stay · 20240701-20250630 · Adjusted 18.7% · Observed 13.8% · Expected 17.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-10 · Fire 2024-09-19

2 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-09-19 · Fire 2023-09-21

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-09-21 · Fire 2022-07-27

2 health deficiencies

Top issue: Administration (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-09-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-11-08

D · Potential for more than minimal harm 2024-09-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-08

F · Potential for more than minimal harm 2023-09-21

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-11-17

F · Potential for more than minimal harm 2023-09-21

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-11-17

F · Potential for more than minimal harm 2023-09-21

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-09-21

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-09-21

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-09-21

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-11-17

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-09-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-09-10

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-08

G · Actual harm 2023-09-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-16

F · Potential for more than minimal harm 2023-09-21

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-10-13

Penalties and ownership

What sits behind the stars

$7,901 2023-09-21

Fine

Fine · fine $7,901

Fine

Ownership

Austin, Breck

Corporate Officer · Individual

0% 1 facilities 2013-01-01
Austin, Breck

W-2 Managing Employee · Individual

0% 1 facilities 2013-01-01
Kohlberg, Scott

5% Or Greater Direct Ownership Interest · Individual

0% 2 facilities 2013-01-01
Pacheco, Jaime

W-2 Managing Employee · Individual

0% 1 facilities 2022-11-24
Ritschel, Mitchell

Corporate Officer · Individual

0% 2 facilities 2012-12-01

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3-star overall rating with 4-star inspections with $17,202 in total fines with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

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Staffing
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#2

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2-star overall rating with 3-star inspections with $77,760 in total fines with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

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Fines
$77,760
#3

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2-star overall rating with 2-star inspections with $15,593 in total fines with 7 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$15,593

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