Buffalo, NY

Terrace View Long Term Care Facility

4-star overall rating with 2-star inspections with abuse icon flag with 6 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

462 Grider Street, Buffalo, NY

(716) 551-7100

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

390

Certified beds

Average residents

380

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1982-05-25

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

0.93

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

1.18

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.73

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.85

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

2.11

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

4.23

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.63

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

1.00

CMS adjusted RN staffing hours

Adjusted total hours

5.25

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

24%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

35%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,725

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

35.21

Composite VBP score used to determine payment impact.

Payment multiplier

0.9889

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 17.45% · Performance 22.13% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.19

Baseline 4.80% · Performance 7.18% · Measure score 2.19 · Achievement 2.19 · Improvement 0

Total nurse turnover

5.80

Baseline 37.38% · Performance 39.95% · Measure score 5.80 · Achievement 5.80 · Improvement 0

Adjusted total nurse staffing

6.09

Baseline 4.53 hours · Performance 4.81 hours · Measure score 6.09 · Achievement 6.09 · Improvement 1.72

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.02%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 183 · Observed rate 9.84% · Lower 95% interval 7.44%
Discharge to community 60.73%
50.57%
10.2 pts better
Better than the National Rate · Eligible stays 177 · Observed rate 53.11% · Lower 95% interval 53.66%
Medicare spending per beneficiary 0.84
1.02
0.2 pts better
Drug regimen review with follow-up 98.8%
95.27%
3.5 pts better
Numerator 164 · Denominator 166
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 166
Discharge self-care score 65.79%
53.69%
12.1 pts better
Numerator 75 · Denominator 114
Discharge mobility score 69.3%
50.94%
18.4 pts better
Numerator 79 · Denominator 114
Pressure ulcers or injuries, new or worsened 3.01%
2.29%
0.7 pts worse
Numerator 5 · Denominator 166 · Adjusted rate 2.88%
Healthcare-associated infections requiring hospitalization 7.18%
7.12%
0.1 pts worse
No Different than the National Rate · Eligible stays 125 · Observed rate 7.2% · Lower 95% interval 4.41%
Staff COVID-19 vaccination coverage 9.57%
8.2%
1.4 pts better
Numerator 54 · Denominator 564
Staff flu vaccination coverage 50.8%
42%
8.8 pts better
Numerator 351 · Denominator 691
Discharge function score 70.18%
56.45%
13.7 pts better
Numerator 80 · Denominator 114
Transfer of health information to provider 92.68%
95.95%
3.3 pts worse
Numerator 38 · Denominator 41
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 69 · Denominator 69
Resident COVID-19 vaccinations up to date 40.48%
25.2%
15.3 pts better
Numerator 34 · Denominator 84

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.7
0.8 pts better
1.9
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.8 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.9
1.3
0.4 pts better
1.8
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.8 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
91.2%
7.9 pts better
93.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 99.1% · Q2 99.1% · Q3 98.8% · Q4 99.4% · 4Q avg 99.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
95.3%
3.3 pts better
95.5%
3.1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.6%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.0%
1.2 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.5% · Q3 2.1% · Q4 2.4% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
18.5%
18.1 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.7% · Q3 0.3% · Q4 0.6% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 4.3%
6.1%
1.8 pts better
5.4%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 1.5% · Q3 4.3% · Q4 5.4% · 4Q avg 4.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.4%
13.5%
5.9 pts worse
19.6%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.8% · Q2 20.7% · Q3 19.4% · Q4 18.0% · 4Q avg 19.4%
Percentage of long-stay residents who received an antipsychotic medication 29.6%
14.8%
14.8 pts worse
16.7%
12.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.9% · Q2 29.5% · Q3 29.8% · Q4 30.2% · 4Q avg 29.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.0%
15.1%
3.1 pts better
16.3%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.4% · Q2 12.5% · Q3 9.4% · Q4 12.8% · 4Q avg 12.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.6%
15.5%
0.9 pts better
14.9%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.2% · Q2 14.1% · Q3 11.6% · Q4 16.3% · 4Q avg 14.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
0.6%
0.2 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.3% · Q2 0.3% · Q3 0.3% · Q4 0.6% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
1.4%
0.3 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 0.3% · Q3 0.0% · Q4 0.6% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.8%
20.8%
2 pts better
19.8%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.1% · Q2 20.6% · Q3 19.2% · Q4 17.4% · 4Q avg 18.8%
Percentage of long-stay residents with pressure ulcers 8.7%
6.9%
1.8 pts worse
5.1%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 10.1% · Q3 8.1% · Q4 10.1% · 4Q avg 8.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.3%
76.7%
14.6 pts better
81.7%
9.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 87.3% · Q2 90.2% · Q3 93.0% · Q4 94.4% · 4Q avg 91.3%
Percentage of short-stay residents who had an outpatient emergency department visit 8.7%
9.7%
1 pts better
12.0%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 8.7% · Observed 9.4% · Expected 12.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.2%
0.6 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 2.2% · Q3 2.7% · Q4 1.1% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.5%
78.8%
15.7 pts better
79.7%
14.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.0%
20.6%
1.6 pts better
23.9%
4.9 pts better
Short Stay · 20240701-20250630 · Adjusted 19.0% · Observed 20.0% · Expected 25.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-26 · Fire 2024-08-26

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

8 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2022-11-01 · Fire 2022-11-01

8 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2020-02-12 · Fire 2020-02-12

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-08-26

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Not marked corrected

E · Potential for more than minimal harm 2024-08-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-08-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-08-26

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-08-26

K754 · Miscellaneous Deficiencies

Fire Safety

Provide properly sized and located linen or trash receptacles.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-08-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-08-26

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-08-26

K902 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

Corrected 2024-10-24

E · Potential for more than minimal harm 2022-11-01

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-12-29

E · Potential for more than minimal harm 2020-02-12

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2020-03-25

D · Potential for more than minimal harm 2020-02-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-25

Inspection history

Recent health citations

G · Actual harm 2025-12-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-02-27

F · Potential for more than minimal harm 2024-08-26

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-08-26

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-08-26

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-08-26

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-08-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-24

D · Potential for more than minimal harm 2023-12-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-15

D · Potential for more than minimal harm 2023-06-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-11

E · Potential for more than minimal harm 2022-11-01

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-12-29

D · Potential for more than minimal harm 2022-11-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-29

D · Potential for more than minimal harm 2020-02-12

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2020-03-25

D · Potential for more than minimal harm 2020-02-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-03-25

Penalties and ownership

What sits behind the stars

Ownership

Bennett, Ronald

Corporate Director · Individual

0% 1 facilities 2017-12-17
Blue, Mark

Corporate Director · Individual

0% 1 facilities 2022-01-25
Dandes, Jonathan

Corporate Director · Individual

0% 1 facilities 2015-01-08
Fishkin, Darby

Corporate Director · Individual

0% 1 facilities 2015-11-03
Hanson, Sharon

Corporate Director · Individual

0% 1 facilities 2016-01-26
Hoffert, Michael

Corporate Director · Individual

0% 1 facilities 2009-05-11
O'brien, Christopher

Corporate Director · Individual

0% 1 facilities 2018-01-09
O'donnell, John

Corporate Director · Individual

0% 1 facilities 2022-01-25
Persico, Jennifer

Corporate Director · Individual

0% 1 facilities 2018-01-09
Pointer, Kinzer

Corporate Director · Individual

0% 1 facilities 2023-01-01
Quatroche, Thomas

Corporate Officer · Individual

0% 1 facilities 2015-11-03
Russi, Eugenio

Corporate Director · Individual

0% 1 facilities 2018-01-09
Seaman, Michael

Corporate Director · Individual

0% 1 facilities 2012-02-07
Swiatkowski, Jonathan

Corporate Officer · Individual

0% 1 facilities 2020-01-06
Wilson, Nicolette

W-2 Managing Employee · Individual

0% 1 facilities 2020-07-01

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