Jacksonville, FL

Taylor Care Center

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

6535 Chester Avenue, Jacksonville, FL

(904) 731-8230

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

81

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1993-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.56

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.81

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.07

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.45

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.18

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.31

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.62

CMS adjusted RN staffing hours

Adjusted total hours

3.84

CMS adjusted total nurse staffing hours

Case-mix index

1.23

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,445

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

32.82

Composite VBP score used to determine payment impact.

Payment multiplier

0.9873

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.84% · Performance 22.43% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

5.11

Baseline 9.00% · Performance 6.75% · Measure score 5.11 · Achievement 3.61 · Improvement 5.11

Total nurse turnover

4.40

Performance 45.68% · Measure score 4.40 · Achievement 4.40 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.62

Baseline 4.08 hours · Performance 4.11 hours · Measure score 3.62 · Achievement 3.62 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.99%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 97 · Observed rate 9.28% · Lower 95% interval 7.13%
Discharge to community 32.02%
50.57%
18.5 pts worse
Worse than the National Rate · Eligible stays 66 · Observed rate 22.73% · Lower 95% interval 25.44%
Medicare spending per beneficiary 0.93
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 59 · Denominator 59
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 59
Discharge self-care score 60.47%
53.69%
6.8 pts better
Numerator 26 · Denominator 43
Discharge mobility score 37.21%
50.94%
13.7 pts worse
Numerator 16 · Denominator 43
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 59 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.75%
7.12%
0.4 pts better
No Different than the National Rate · Eligible stays 51 · Observed rate 5.88% · Lower 95% interval 3.35%
Staff COVID-19 vaccination coverage 4.63%
8.2%
3.6 pts worse
Numerator 5 · Denominator 108
Staff flu vaccination coverage 17.04%
42%
25 pts worse
Numerator 23 · Denominator 135
Discharge function score 62.79%
56.45%
6.3 pts better
Numerator 27 · Denominator 43
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 13.79%
25.2%
11.4 pts worse
Numerator 4 · Denominator 29

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
2.1
0.2 pts worse
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 1.5 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.2
About the same
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 0.9 · Expected 1.2 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
97.8%
0.2 pts better
93.4%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 96.9% · Q2 98.3% · Q3 100.0% · Q4 96.8% · 4Q avg 98.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.1%
2.6%
0.5 pts worse
3.3%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 5.0% · Q3 4.5% · Q4 1.6% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
3.7%
3.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 5.5%
5.9%
0.4 pts better
5.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 4.7% · Q3 6.4% · Q4 6.5% · 4Q avg 5.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 39.0%
15.7%
23.3 pts worse
19.6%
19.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 37.5% · Q2 40.0% · Q3 39.6% · Q4 39.1% · 4Q avg 39.0%
Percentage of long-stay residents who received an antipsychotic medication 19.6%
9.8%
9.8 pts worse
16.7%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.1% · Q2 29.0% · Q3 16.2% · Q4 11.1% · 4Q avg 19.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.8%
11.7%
2.9 pts better
16.3%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q3 7.9% · Q4 10.7% · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.8%
9.8%
1 pts better
14.9%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 6.8% · Q3 8.9% · Q4 2.2% · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
0.8%
About the same
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 1.6% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 10.5%
12.5%
2 pts better
19.8%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 11.4% · Q3 12.5% · Q4 9.6% · 4Q avg 10.5%
Percentage of long-stay residents with pressure ulcers 1.1%
5.1%
4 pts better
5.1%
4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 1.1% · Q4 2.2% · 4Q avg 1.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
94.3%
1.5 pts worse
81.7%
11.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.1% · Q2 95.9% · Q3 89.8% · Q4 90.9% · 4Q avg 92.8%
Percentage of short-stay residents who had an outpatient emergency department visit 12.3%
9.3%
3 pts worse
12.0%
0.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.3% · Observed 12.0% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.5%
0.7 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
94.7%
5.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.2%
26.2%
3 pts better
23.9%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 23.2% · Observed 26.0% · Expected 26.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-10-02 · Fire 2025-10-02

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2023-10-19 · Fire 2023-10-19

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-12-16 · Fire 2021-12-16

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-10-02

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-10-31

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-10-02

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-10-31

D · Potential for more than minimal harm 2023-10-19

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-11-23

D · Potential for more than minimal harm 2023-10-19

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-11-23

D · Potential for more than minimal harm 2023-10-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-23

D · Potential for more than minimal harm 2021-12-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-01-16

D · Potential for more than minimal harm 2021-12-16

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2022-01-16

Penalties and ownership

What sits behind the stars

Ownership

Barber Jr, John W

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01
Barber Jr, John W

Corporate Director · Individual

0% 1 facilities 2011-04-01
Engelkes, Barbara

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01
Fletchall, Mary

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01
Hoeckelberg, Deborah

Operational/Managerial Control · Individual

0% 1 facilities 2010-06-06
Hoeckelberg, Deborah

Corporate Director · Individual

0% 1 facilities 2013-01-01
Potgieter, Retha

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01
Potgieter, Retha

Corporate Officer · Individual

0% 1 facilities 2023-01-01

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