Boise, ID

Sunterra Springs Riverview

3-star overall rating with 3-star inspections with $8,021 in total fines with 11 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

3550 West Americana Terrace, Boise, ID

(208) 615-4940

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

30

Certified beds

Average residents

26

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Sunterra Springs

Operator or chain grouping

Approved since

2013-10-21

CMS approved date

Coverage

Medicare

Participation flags

Chain footprint

4 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.76

Registered nurse staffing · state 0.83 · national 0.68

LPN hours / resident day

1.38

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.61

Nurse aide staffing · state 2.47 · national 2.35

Total nurse hours

4.76

All reported nurse hours · state 4.07 · national 3.89

Licensed hours

2.14

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

4.41

Weekend nurse staffing · state 3.47 · national 3.43

Weekend RN hours

0.72

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.31

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.63

CMS adjusted RN staffing hours

Adjusted total hours

3.90

CMS adjusted total nurse staffing hours

Case-mix index

1.67

Higher values indicate more complex resident acuity

RN turnover

70%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

68%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

914

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

62.13

Composite VBP score used to determine payment impact.

Payment multiplier

1.0171

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

9.44

Baseline 18.88% · Performance 17.06% · Measure score 9.44 · Achievement 9.44 · Improvement 9

Healthcare-associated infections

9.07

Baseline 4.00% · Performance 5.12% · Measure score 9.07 · Achievement 9.07 · Improvement 0

Total nurse turnover

1.67

Baseline 62.79% · Performance 56.86% · Measure score 1.67 · Achievement 1.67 · Improvement 1.06

Adjusted total nurse staffing

4.68

Performance 4.41 hours · Measure score 4.68 · Achievement 4.68 · This facility did not have sufficient data to calculate a baseline period measure result.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 7.71%
10.72%
3 pts better
Better than the National Rate · Eligible stays 389 · Observed rate 4.88% · Lower 95% interval 5.72%
Discharge to community 76.56%
50.57%
26 pts better
Better than the National Rate · Eligible stays 374 · Observed rate 77.27% · Lower 95% interval 72.53%
Medicare spending per beneficiary 0.75
1.02
0.3 pts better
Drug regimen review with follow-up 98.54%
95.27%
3.3 pts better
Numerator 203 · Denominator 206
Falls with major injury 0.49%
0.77%
0.3 pts better
Numerator 1 · Denominator 206
Discharge self-care score 82.78%
53.69%
29.1 pts better
Numerator 125 · Denominator 151
Discharge mobility score 82.12%
50.94%
31.2 pts better
Numerator 124 · Denominator 151
Pressure ulcers or injuries, new or worsened 0.49%
2.29%
1.8 pts better
Numerator 1 · Denominator 206 · Adjusted rate 0.64%
Healthcare-associated infections requiring hospitalization 5.13%
7.12%
2 pts better
No Different than the National Rate · Eligible stays 189 · Observed rate 2.12% · Lower 95% interval 2.78%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 54
Staff flu vaccination coverage 100%
42%
58 pts better
Numerator 58 · Denominator 58
Discharge function score 83.44%
56.45%
27 pts better
Numerator 126 · Denominator 151
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 129 · Denominator 129
Transfer of health information to patient 93.51%
96.28%
2.8 pts worse
Numerator 72 · Denominator 77
Resident COVID-19 vaccinations up to date 36.44%
25.2%
11.2 pts better
Numerator 43 · Denominator 118

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.9%
90.2%
6.7 pts better
81.7%
15.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 92.0% · Q2 97.1% · Q3 98.6% · Q4 99.6% · 4Q avg 96.9%
Percentage of short-stay residents who had an outpatient emergency department visit 18.8%
11.6%
7.2 pts worse
12.0%
6.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 18.8% · Observed 16.0% · Expected 9.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.5%
1 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.6% · Q2 0.5% · Q3 0.5% · Q4 0.5% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.8%
86.5%
1.3 pts better
79.7%
8.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.2%
17.5%
9.7 pts worse
23.9%
3.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.2% · Observed 22.9% · Expected 20.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-09 · Fire 2025-01-24

11 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

5 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2025-01-24 · Fire 2024-02-23

3 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 3 Health 2024-02-23 · Fire 2020-01-09

6 health deficiencies

Top issue: Infection Control (2 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-24

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2024-07-01

F · Potential for more than minimal harm 2025-01-24

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2024-07-01

F · Potential for more than minimal harm 2025-01-24

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-07-01

F · Potential for more than minimal harm 2025-01-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-01

F · Potential for more than minimal harm 2025-01-24

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-01

E · Potential for more than minimal harm 2025-01-24

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-07-01

D · Potential for more than minimal harm 2025-01-24

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2024-07-01

F · Potential for more than minimal harm 2020-01-09

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2019-07-22

F · Potential for more than minimal harm 2020-01-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-07-22

F · Potential for more than minimal harm 2020-01-09

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-07-22

E · Potential for more than minimal harm 2020-01-09

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2019-07-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-09

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2026-01-04

D · Potential for more than minimal harm 2026-01-09

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2026-02-06

D · Potential for more than minimal harm 2026-01-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-06

D · Potential for more than minimal harm 2025-01-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-21

D · Potential for more than minimal harm 2025-01-24

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-02-21

D · Potential for more than minimal harm 2025-01-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-21

J · Immediate jeopardy 2024-02-23

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-01-06

D · Potential for more than minimal harm 2024-02-23

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-02-23

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-02-23

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-02-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-02-23

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-04-12

Penalties and ownership

What sits behind the stars

$8,021 2024-02-23

Fine

Fine · fine $8,021

Fine

Ownership

Cavarretta, Christopher

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-31
Gatherum, Jason

Operational/Managerial Control · Individual

0% 3 facilities 2025-04-01
Stevens, Gary

Operational/Managerial Control · Individual

0% 4 facilities 2024-04-01
Williams, Ryan

Operational/Managerial Control · Individual

0% 21 facilities 2024-01-10

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