Federal inspection record · CMS data as of October 1, 2026

Sundance Inn Health Center

2034 Sundance Parkway, New Braunfels, TX · (830) 221-1400

CMS overall rating

4 of 5

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Certified beds
128
Residents per day
84
Ownership
For-Profit
Chain
Cantex Continuing Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 14, 2019

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Sundance Inn Health Center carries 82.5 inspection points. That is fewer than 44% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 82.5 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

29 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 24 4 pts
E 2 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 3, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected August 4, 2025

  2. J

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    August 3, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F607 · Corrected August 4, 2025

Everything else, by area of care

Quality of Life and Care7D
  1. D

    Provide safe, appropriate pain management for a resident who requires such services.

    August 21, 2026 · Complaint · F697 · Corrected August 31, 2026

  2. D

    Provide appropriate foot care.

    August 28, 2025 · Standard · F687 · Corrected October 1, 2025

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 3, 2025 · Complaint · F677 · Corrected August 4, 2025

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 3, 2025 · Complaint · F689 · Corrected August 4, 2025

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 11, 2025 · Complaint · F689 · Corrected April 12, 2025

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 20, 2023 · Standard · F677 · Corrected April 21, 2023

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    April 20, 2023 · Standard · F695 · Corrected April 21, 2023

Resident Assessment and Care Planning6D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 16, 2026 · Complaint · F842 · Corrected July 17, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 17, 2026 · Complaint · F842 · Corrected April 20, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 28, 2025 · Standard · F656 · Corrected August 29, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 28, 2025 · Standard · F842 · Corrected August 29, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 27, 2024 · Standard · F656 · Corrected August 2, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 20, 2023 · Standard · F656 · Corrected April 21, 2023

Resident Rights6E
  1. E

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    April 30, 2026 · Complaint · F628 · Corrected May 4, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 28, 2025 · Standard · F580 · Corrected August 29, 2025

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    August 28, 2025 · Standard · F628 · Corrected August 29, 2025

  4. D

    Keep residents' personal and medical records private and confidential.

    April 11, 2025 · Complaint · F583 · Corrected April 12, 2025

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 27, 2024 · Standard · F550 · Corrected August 2, 2024

  6. D

    Reasonably accommodate the needs and preferences of each resident.

    June 27, 2024 · Standard · F558 · Corrected August 2, 2024

Nutrition and Dietary2F
  1. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    August 28, 2025 · Standard · F803 · Corrected August 29, 2025

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 20, 2023 · Standard · F812 · Corrected April 21, 2023

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 9, 2025 · Complaint · F761 · Corrected June 10, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    June 27, 2024 · Standard · F760 · Corrected August 2, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    April 11, 2025 · Complaint · F602 · Corrected November 11, 2024

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 11, 2025 · Complaint · F609 · Corrected April 12, 2025

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    May 31, 2024 · Complaint · F880 · Corrected June 28, 2024

  2. E

    Provide and implement an infection prevention and control program.

    April 20, 2023 · Standard · F880 · Corrected April 21, 2023

Inspection history

  1. 2025-08-28

    10 health deficiencies · 8 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2024-06-27

    13 health deficiencies · 2 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

  3. 2023-04-20

    6 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 36 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 36 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 43% of nursing staff and 33% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$6,364 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-03Fine$6,364

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts worse2.92.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better1.42.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineAbout the same96.4%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.1 pts better98.1%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better3.1%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms2.3 pts better0.0%2.3%13.5%
Percentage of long-stay residents who lose too much weight0.9 pts better2.0%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8 pts better9.8%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.5 pts better8.3%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.7 pts better8.2%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6 pts better9.8%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.6 pts worse20.1%12.5%18.3%
Percentage of long-stay residents with pressure ulcers2.2 pts better1.5%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9 pts better97.7%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.4 pts better8.8%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10 pts better95.4%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts worse26.1%25.5%23.4%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Comal Health Care Center Ltd. Co.Operational/Managerial Control · Organization0%1 facilities
Comal Health Care Center Ltd. Co.Adp Of The SNF · Organization0%1 facilities
Hooper, GradyCorporate Officer · Individual0%61 facilities
Pomeroy, WilliamOperational/Managerial Control · Individual0%1 facilities
Pomeroy, WilliamAdp Of The SNF · Individual0%1 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Provide properly protected cooking facilities.

    August 28, 2025 · K324 · Corrected August 29, 2025

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 28, 2025 · K321 · Corrected August 29, 2025

  3. E

    Install corridor and hallway doors that block smoke.

    August 28, 2025 · K363 · Corrected August 29, 2025

  4. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    August 28, 2025 · K374 · Corrected August 29, 2025

  5. E

    Inspect, test, and maintain automatic sprinkler systems.

    June 27, 2024 · K353 · Corrected August 10, 2024

  6. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 20, 2023 · K345 · Corrected April 26, 2023

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 28, 2025 · K918 · Corrected September 30, 2025

  2. E

    Meet requirements for the installation and maintenance of electrical systems.

    August 28, 2025 · K911 · Corrected August 29, 2025

  3. E

    Have proper medical gas storage and administration areas.

    June 27, 2024 · K923 · Corrected August 10, 2024

  4. E

    Have generator or other power source capable of supplying service within 10 seconds.

    April 20, 2023 · K918 · Corrected April 26, 2023

  5. E

    Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    April 20, 2023 · K929 · Corrected April 26, 2023

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    August 28, 2025 · E39 · Corrected September 30, 2025

Egress1F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 28, 2025 · K222 · Corrected August 29, 2025

·

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