20 health deficiencies
Top issue: Resident Rights (6 deficiencies)
22 fire-safety deficiencies
Top issue: Smoke (6 deficiencies)
Bel Air, MD
3-star overall rating with 2-star inspections with abuse icon flag with 20 recent health deficiencies with 22 fire-safety deficiencies in the latest cycle
410 East Mcphail Road, Bel Air, MD
(410) 838-7810
Overall
3 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
155
Certified beds
Average residents
127
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Sterling Care
Operator or chain grouping
Approved since
1997-09-16
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
6 facilities
Chain averages 4 overall / 4 health / 2 staffing / 5 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.42
Registered nurse staffing · state 0.81 · national 0.68
LPN hours / resident day
1.20
Licensed practical nurse staffing · state 0.91 · national 0.87
Aide hours / resident day
1.92
Nurse aide staffing · state 2.15 · national 2.35
Total nurse hours
3.54
All reported nurse hours · state 3.87 · national 3.89
Licensed hours
1.62
RN + LPN hours · state 1.72 · national 1.54
Weekend hours
3.17
Weekend nurse staffing · state 3.46 · national 3.43
Weekend RN hours
0.37
Weekend registered nurse coverage · state 0.61 · national 0.47
Physical therapist
0.03
Reported PT staffing · state 0.09 · national 0.07
Adjusted RN hours
0.38
CMS adjusted RN staffing hours
Adjusted total hours
3.20
CMS adjusted total nurse staffing hours
Case-mix index
1.51
Higher values indicate more complex resident acuity
RN turnover
15%
Annual RN turnover · state 40% · national 45%
Total nurse turnover
37%
Annual nurse turnover · state 41% · national 46%
SNF VBP
Program rank
11,543
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
16.38
Composite VBP score used to determine payment impact.
Payment multiplier
0.9816
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0
Baseline 22.79% · Performance 23.20% · Measure score 0 · Achievement 0 · Improvement 0
Healthcare-associated infections
0
Baseline 5.45% · Performance 8.30% · Measure score 0 · Achievement 0 · Improvement 0
Total nurse turnover
5.50
Baseline 75.94% · Performance 45.30% · Measure score 5.50 · Achievement 4.50 · Improvement 5.50
Adjusted total nurse staffing
1.05
Baseline 3.64 hours · Performance 3.38 hours · Measure score 1.05 · Achievement 1.05 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 16.18% |
10.72%
5.5 pts worse
|
Worse than the National Rate · Eligible stays 342 · Observed rate 18.13% · Lower 95% interval 12.98% |
| Discharge to community | 51.24% |
50.57%
0.7 pts better
|
No Different than the National Rate · Eligible stays 314 · Observed rate 45.86% · Lower 95% interval 46.12% |
| Medicare spending per beneficiary | 1.11 |
1.02
0.1 pts worse
|
|
| Drug regimen review with follow-up | 99.51% |
95.27%
4.2 pts better
|
Numerator 203 · Denominator 204 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 204 |
| Discharge self-care score | 62.33% |
53.69%
8.6 pts better
|
Numerator 91 · Denominator 146 |
| Discharge mobility score | 54.79% |
50.94%
3.9 pts better
|
Numerator 80 · Denominator 146 |
| Pressure ulcers or injuries, new or worsened | 1.96% |
2.29%
0.3 pts better
|
Numerator 4 · Denominator 204 · Adjusted rate 1.66% |
| Healthcare-associated infections requiring hospitalization | 8.3% |
7.12%
1.2 pts worse
|
No Different than the National Rate · Eligible stays 213 · Observed rate 8.92% · Lower 95% interval 5.71% |
| Staff COVID-19 vaccination coverage | 9.35% |
8.2%
1.2 pts better
|
Numerator 10 · Denominator 107 |
| Staff flu vaccination coverage | 81.12% |
42%
39.1 pts better
|
Numerator 116 · Denominator 143 |
| Discharge function score | 69.86% |
56.45%
13.4 pts better
|
Numerator 102 · Denominator 146 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 59 · Denominator 59 |
| Transfer of health information to patient | 99.07% |
96.28%
2.8 pts better
|
Numerator 106 · Denominator 107 |
| Resident COVID-19 vaccinations up to date | 20.37% |
25.2%
4.8 pts worse
|
Numerator 22 · Denominator 108 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.0 |
1.3
0.3 pts better
|
1.9
0.9 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.0 · Expected 1.9 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.5 |
1.2
0.3 pts worse
|
1.8
0.3 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.5 · Expected 1.7 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.2% |
91.9%
7.3 pts better
|
93.4%
5.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 99.0% · Q3 99.0% · Q4 98.9% · 4Q avg 99.2% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.2% |
96.6%
0.6 pts better
|
95.5%
1.7 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.2% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.8% |
2.3%
0.5 pts worse
|
3.3%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 4.0% · Q3 1.0% · Q4 0.0% · 4Q avg 2.8% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 8.0% |
21.4%
13.4 pts better
|
11.4%
3.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 7.4% · Q3 6.4% · Q4 5.6% · 4Q avg 8.0% |
| Percentage of long-stay residents who lose too much weight | 0.9% |
5.7%
4.8 pts better
|
5.4%
4.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 1.1% · Q3 1.2% · Q4 0.0% · 4Q avg 0.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 9.1% |
16.1%
7 pts better
|
19.6%
10.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 7.8% · Q3 12.8% · Q4 9.8% · 4Q avg 9.1% |
| Percentage of long-stay residents who received an antipsychotic medication | 11.7% |
15.3%
3.6 pts better
|
16.7%
5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 9.6% · Q2 11.6% · Q3 13.4% · Q4 12.3% · 4Q avg 11.7% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.9% |
26.6%
17.7 pts better
|
16.3%
7.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 8.1% · Q3 4.1% · Q4 12.5% · 4Q avg 8.9% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.8% |
22.9%
14.1 pts better
|
14.9%
6.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 13.1% · Q3 5.2% · Q4 9.6% · 4Q avg 8.8% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
0.7%
0.7 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.8% |
1.5%
0.7 pts better
|
1.7%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.0% · Q3 1.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 28.5% |
25.4%
3.1 pts worse
|
19.8%
8.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 17.8% · Q2 30.4% · Q3 37.1% · Q4 29.5% · 4Q avg 28.5% |
| Percentage of long-stay residents with pressure ulcers | 2.4% |
6.3%
3.9 pts better
|
5.1%
2.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 3.6% · Q3 0.8% · Q4 0.7% · 4Q avg 2.4% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.4% |
78.4%
21 pts better
|
81.7%
17.7 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 99.4% · Q2 99.5% · Q3 99.5% · Q4 99.1% · 4Q avg 99.4% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 9.8% |
9.9%
0.1 pts better
|
12.0%
2.2 pts better
|
Short Stay · 20240701-20250630 · Adjusted 9.8% · Observed 9.2% · Expected 10.5% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% |
1.3%
0.4 pts better
|
1.6%
0.7 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.9% · Q3 0.8% · Q4 0.7% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 91.9% |
80.6%
11.3 pts better
|
79.7%
12.2 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 91.9% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 19.4% |
21.2%
1.8 pts better
|
23.9%
4.5 pts better
|
Short Stay · 20240701-20250630 · Adjusted 19.4% · Observed 17.3% · Expected 21.3% · Used in QM five-star |
Survey summary
Top issue: Resident Rights (6 deficiencies)
22 fire-safety deficiencies
Top issue: Smoke (6 deficiencies)
Top issue: Quality of Life and Care (5 deficiencies)
4 fire-safety deficiencies
Top issue: Egress (2 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
12 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Fire safety
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-02-20
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-03-18
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2025-03-18
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-18
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-03-18
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-03-18
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-03-18
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-21
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-02-20
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-03-18
Fire Safety
Install proper backup exit lighting.
Corrected 2025-02-20
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2025-02-20
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-03-18
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2025-02-20
Fire Safety
Install properly constructed and protected linen or trash chutes.
Corrected 2025-02-20
Fire Safety
Meet other general requirements.
Corrected 2025-02-20
Fire Safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-02-20
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-20
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2025-02-20
Fire Safety
Meet other general requirements that are deficient.
Corrected 2025-02-20
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-03-21
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2025-02-20
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2023-05-25
Fire Safety
List the names and contact information of those in the facility.
Corrected 2023-05-25
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-05-25
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-25
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-05-25
Fire Safety
Provide properly protected cooking facilities.
Corrected 2019-08-30
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2019-08-30
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2019-08-30
Fire Safety
Install proper backup exit lighting.
Corrected 2019-08-30
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2018-05-31
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2018-05-31
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2018-05-31
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2018-05-31
Fire Safety
Have exits that are accessible at all times.
Corrected 2018-05-31
Fire Safety
Have properly sized and located compartments to protect residents from smoke.
Corrected 2018-05-31
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2018-05-31
Inspection history
Health
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-12-09
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-01
Health
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2025-10-01
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-10-01
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-10-01
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-10-01
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-10-01
Health
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2025-10-01
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-10-01
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-01
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-10-01
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-10-01
Health
Dispose of garbage and refuse properly.
Corrected 2025-01-13
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-01-13
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-01-13
Health
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2025-01-13
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-13
Health
Provide and implement an infection prevention and control program.
Corrected 2025-01-13
Health
Give residents a notice of rights, rules, services and charges.
Corrected 2025-01-13
Health
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2025-01-13
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-13
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-13
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-01-13
Health
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-01-13
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-13
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2019-08-16
Health
Observe each nurse aide's job performance and give regular training.
Corrected 2019-08-16
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-08-16
Health
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2019-08-16
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-08-16
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-08-16
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-08-16
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2019-08-16
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2019-08-16
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2019-08-16
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2018-05-07
Health
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected 2018-05-07
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2018-05-07
Health
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2018-05-07
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2018-05-07
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2018-05-07
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2018-05-07
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2018-05-07
Health
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2018-05-07
Health
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2018-05-07
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2018-05-07
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2018-05-07
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2018-06-08
Penalties and ownership
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Organization
Corporate Officer · Individual
W-2 Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
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