Federal inspection record · CMS data as of October 1, 2026

St Luke Residential Health Care Facility Inc

299 East River Road, Oswego, NY · (315) 342-3166

CMS overall rating

2 of 5

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Certified beds
200
Residents per day
125
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 7, 1992

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

St Luke Residential Health Care Facility Inc carries 66.75 inspection points. That is fewer than 27% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 66.75 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

21 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 8 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 14, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 4, 2025

  2. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 14, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected May 4, 2025

  3. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 14, 2025 · Complaint inspection · Quality of Life and Care · F686 · Corrected May 4, 2025

Everything else, by area of care

Resident Rights5E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 14, 2025 · Complaint · F550 · Corrected May 4, 2025

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 13, 2023 · Standard · F584 · Corrected June 11, 2023

  3. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 9, 2021 · Standard · F584 · Corrected June 7, 2021

  4. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    April 9, 2021 · Standard · F585 · Corrected June 7, 2021

  5. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 18, 2019 · Standard · F578 · Corrected March 19, 2019

Quality of Life and Care5E
  1. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    December 28, 2023 · Complaint · F693 · Corrected February 25, 2024

  2. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 13, 2023 · Standard · F689 · Corrected June 11, 2023

  3. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    April 13, 2023 · Standard · F744 · Corrected June 11, 2023

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 18, 2019 · Standard · F684 · Corrected March 19, 2019

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    January 18, 2019 · Standard · F688 · Corrected March 19, 2019

Nutrition and Dietary3E
  1. D

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    March 14, 2025 · Complaint · F800 · Corrected May 4, 2025

  2. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 9, 2021 · Standard · F804 · Corrected June 7, 2021

  3. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 18, 2019 · Standard · F812 · Corrected March 19, 2019

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    April 13, 2023 · Standard · F880 · Corrected June 11, 2023

  2. E

    Provide and implement an infection prevention and control program.

    April 9, 2021 · Standard · F880 · Corrected June 7, 2021

Nursing and Physician Services1F
  1. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    March 14, 2025 · Complaint · F725 · Corrected May 4, 2025

Administration1E
  1. E

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    March 14, 2025 · Complaint · F835 · Corrected May 4, 2025

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 9, 2021 · Standard · F761 · Corrected June 7, 2021

Inspection history

  1. 2023-04-13

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2021-04-09

    12 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2019-01-18

    5 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 52 min of nursing staff time a day, 25 min of it from a registered nurse.

This home

2 h 52 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 36% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.11.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse1.51.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine26.3 pts worse65.5%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine19.4 pts worse75.8%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better1.8%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms18.6 pts better1.5%20.1%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts worse7.0%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.4 pts worse18.6%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.2 pts better8.5%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.2 pts worse19.3%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.8 pts worse18.5%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder3.3 pts worse3.8%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection2.3 pts worse3.5%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.4 pts worse21.0%18.6%18.3%
Percentage of long-stay residents with pressure ulcers4 pts worse10.5%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12 pts worse65.6%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.1 pts better9.3%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine23.3 pts worse55.6%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2 pts worse22.6%20.6%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Caswell, BrianCorporate Director · Individual0%1 facilities
Cullinan, MichaelCorporate Officer · Individual0%1 facilities
Farfaglia, RichardCorporate Director · Individual0%1 facilities
Frawley, StephenCorporate Director · Individual0%1 facilities
Gill, CatherineW-2 Managing Employee · Individual0%1 facilities
Gill, CatherineCorporate Officer · Individual0%1 facilities
Mirabito, JeromeCorporate Officer · Individual0%1 facilities
Nelson, AllisonCorporate Director · Individual0%1 facilities
Pollock, MichaelCorporate Officer · Individual0%1 facilities
Youngs, ShellyW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

16 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    March 14, 2025 · K354 · Corrected May 5, 2025

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    April 13, 2023 · K353 · Corrected June 10, 2023

  3. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 9, 2021 · K321 · Corrected June 7, 2021

  4. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    April 9, 2021 · K325 · Corrected June 7, 2021

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    April 9, 2021 · K353 · Corrected June 7, 2021

  6. D

    Install an approved automatic sprinkler system.

    January 18, 2019 · K351 · Corrected March 18, 2019

  7. D

    Inspect, test, and maintain automatic sprinkler systems.

    January 18, 2019 · K353 · Corrected March 18, 2019

Gas, Vacuum, and Electrical Systems4F
  1. D

    Ensure that testing and maintenance of electrical equipment is performed.

    April 9, 2021 · K921 · Corrected June 7, 2021

  2. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    January 18, 2019 · K916 · Corrected March 18, 2019

  3. D

    Ensure proper usage of power strips and extension cords.

    January 18, 2019 · K920 · Corrected March 18, 2019

  4. D

    Ensure that testing and maintenance of electrical equipment is performed.

    January 18, 2019 · K921 · Corrected March 18, 2019

Egress2D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 13, 2023 · K211 · Corrected June 10, 2023

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 9, 2021 · K211 · Corrected June 7, 2021

Services1F
  1. F

    Have elevators that firefighters can control in the event of a fire.

    April 9, 2021 · K531 · Corrected June 7, 2021

Electrical1F
  1. F

    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    April 9, 2021 · K901 · Corrected June 7, 2021

Construction1E
  1. E

    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    January 18, 2019 · K132 · Corrected March 18, 2019

·

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  3. Worst citation, 3 yrs
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