West Burlington, IA

Southeast Iowa Regional Medical - Klein Center

2-star overall rating with 1-star inspections with $65,094 in total fines with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

1307 South Gear Avenue, West Burlington, IA

(319) 768-1000

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

160

Certified beds

Average residents

136

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1977-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

1.33

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.48

Licensed practical nurse staffing · state 0.57 · national 0.87

Aide hours / resident day

2.71

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

4.53

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.81

RN + LPN hours · state 1.30 · national 1.54

Weekend hours

3.99

Weekend nurse staffing · state 3.35 · national 3.43

Weekend RN hours

0.91

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

1.65

CMS adjusted RN staffing hours

Adjusted total hours

5.59

CMS adjusted total nurse staffing hours

Case-mix index

1.11

Higher values indicate more complex resident acuity

RN turnover

12%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

18%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,620

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

55.23

Composite VBP score used to determine payment impact.

Payment multiplier

1.0102

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.58

Baseline 17.71% · Performance 20.24% · Measure score 2.58 · Achievement 2.58 · Improvement 0

Healthcare-associated infections

4.44

Baseline 5.66% · Performance 6.51% · Measure score 4.44 · Achievement 4.44 · Improvement 0

Total nurse turnover

7.14

Baseline 39.68% · Performance 34.51% · Measure score 7.14 · Achievement 7.14 · Improvement 2.99

Adjusted total nurse staffing

7.94

Baseline 5.03 hours · Performance 5.34 hours · Measure score 7.94 · Achievement 7.94 · Improvement 3.61

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.49%
10.72%
1.2 pts better
No Different than the National Rate · Eligible stays 78 · Observed rate 5.13% · Lower 95% interval 5.92%
Discharge to community 65.63%
50.57%
15.1 pts better
Better than the National Rate · Eligible stays 67 · Observed rate 68.66% · Lower 95% interval 56.44%
Medicare spending per beneficiary 0.59
1.02
0.4 pts better
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 8 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization 6.51%
7.12%
0.6 pts better
No Different than the National Rate · Eligible stays 76 · Observed rate 3.95% · Lower 95% interval 3.23%
Staff COVID-19 vaccination coverage 0.56%
8.2%
7.6 pts worse
Numerator 1 · Denominator 177
Staff flu vaccination coverage 60.11%
42%
18.1 pts better
Numerator 113 · Denominator 188
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.7
1.5
0.8 pts better
1.9
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.6 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
2.1
0.6 pts better
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.3 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.0%
94.0%
4 pts worse
93.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 94.8% · Q2 90.6% · Q3 81.6% · Q4 93.3% · 4Q avg 90.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.3%
95.2%
1.9 pts worse
95.5%
2.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 93.3%
Percentage of long-stay residents experiencing one or more falls with major injury 2.8%
3.7%
0.9 pts better
3.3%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 2.1% · Q3 1.9% · Q4 1.9% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.9%
4.0%
0.1 pts better
11.4%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 6.2% · Q3 2.1% · Q4 1.1% · 4Q avg 3.9%
Percentage of long-stay residents who lose too much weight 3.6%
4.9%
1.3 pts better
5.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 4.5% · Q3 2.2% · Q4 2.2% · 4Q avg 3.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.4%
20.6%
5.8 pts worse
19.6%
6.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.4% · Q2 29.5% · Q3 24.2% · Q4 23.7% · 4Q avg 26.4%
Percentage of long-stay residents who received an antipsychotic medication 14.9%
19.8%
4.9 pts better
16.7%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.3% · Q2 15.7% · Q3 12.6% · Q4 14.3% · 4Q avg 14.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.1%
18.5%
6.4 pts better
16.3%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.7% · Q2 15.6% · Q3 7.0% · Q4 8.4% · 4Q avg 12.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 24.1%
18.3%
5.8 pts worse
14.9%
9.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.4% · Q2 25.0% · Q3 28.7% · Q4 13.6% · 4Q avg 24.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.2%
1.7%
0.5 pts better
1.0%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.2% · Q3 1.1% · Q4 1.3% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.5%
2.5%
1 pts better
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 4.2% · Q3 0.0% · Q4 1.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.0%
26.0%
3 pts better
19.8%
3.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 25.9% · Q3 20.0% · Q4 19.7% · 4Q avg 23.0%
Percentage of long-stay residents with pressure ulcers 7.5%
4.3%
3.2 pts worse
5.1%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 8.4% · Q3 6.6% · Q4 8.7% · 4Q avg 7.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 67.8%
84.3%
16.5 pts worse
81.7%
13.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 90.1% · Q2 62.3% · Q3 50.0% · Q4 72.0% · 4Q avg 67.8%
Percentage of short-stay residents who had an outpatient emergency department visit 9.3%
13.1%
3.8 pts better
12.0%
2.7 pts better
Short Stay · 20240701-20250630 · Adjusted 9.3% · Observed 8.5% · Expected 10.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.2%
73.3%
15.9 pts better
79.7%
9.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 33.5%
21.3%
12.2 pts worse
23.9%
9.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 33.5% · Observed 29.2% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-01 · Fire 2025-05-01

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-06-13 · Fire 2024-06-13

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2023-03-16 · Fire 2023-03-16

3 health deficiencies

Top issue: Administration (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-01

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-05-22

F · Potential for more than minimal harm 2025-05-01

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-05-22

F · Potential for more than minimal harm 2025-05-01

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2025-05-22

F · Potential for more than minimal harm 2025-05-01

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-05-22

E · Potential for more than minimal harm 2025-05-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-22

F · Potential for more than minimal harm 2024-06-13

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-07-03

F · Potential for more than minimal harm 2023-03-16

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2023-04-16

Inspection history

Recent health citations

J · Immediate jeopardy 2025-12-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-10-30

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-13

D · Potential for more than minimal harm 2025-06-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-03

E · Potential for more than minimal harm 2025-05-01

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-01

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-05-23

J · Immediate jeopardy 2024-11-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-05

E · Potential for more than minimal harm 2024-06-13

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-13

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-07-12

E · Potential for more than minimal harm 2023-03-16

F836 · Administration Deficiencies

Health

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2023-04-13

D · Potential for more than minimal harm 2023-03-16

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-04-13

D · Potential for more than minimal harm 2023-03-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-13

Penalties and ownership

What sits behind the stars

$57,073 2025-12-17

Fine

Fine · fine $57,073

Fine

$8,021 2024-11-12

Fine

Fine · fine $8,021

Fine

Ownership

Great River Health System Inc

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2018-08-01
Alexander, Jeremy

Operational/Managerial Control · Individual

0% 1 facilities 2019-09-16
Anderson, Joy

Operational/Managerial Control · Individual

0% 1 facilities 2021-03-01
Anderson, Joy

Corporate Director · Individual

0% 1 facilities 2021-03-01
Aramark Healthcare Support Services LLC

Operational/Managerial Control · Organization

0% 3 facilities 2024-02-23
Barr, Deanna

Operational/Managerial Control · Individual

0% 2 facilities 2021-03-01
Barr, Deanna

Corporate Director · Individual

0% 2 facilities 2021-03-01
Chelf, Todd

Operational/Managerial Control · Individual

0% 1 facilities 2021-01-18
Colgan, Teresa

Operational/Managerial Control · Individual

0% 1 facilities 2021-07-01
Colgan, Teresa

Corporate Officer · Individual

0% 1 facilities 2021-07-01
Deets, Ryan

Operational/Managerial Control · Individual

0% 1 facilities 2026-01-27
Deets, Ryan

Corporate Director · Individual

0% 1 facilities 2026-01-27
Dodd, Neal

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-01
Dodd, Neal

Corporate Director · Individual

0% 1 facilities 2022-01-01
Engberg, Robert

Operational/Managerial Control · Individual

0% 2 facilities 2019-01-01
Engberg, Robert

Corporate Director · Individual

0% 2 facilities 2019-01-01
Fleming, Beth

Operational/Managerial Control · Individual

0% 1 facilities 2023-03-20
Great River Health System Inc

Operational/Managerial Control · Organization

0% 2 facilities 2018-08-01
Hagan, Tomi

Operational/Managerial Control · Individual

0% 1 facilities 2018-12-03
Hickey, Michael

Operational/Managerial Control · Individual

0% 1 facilities 2024-07-01
Hickey, Michael

Corporate Director · Individual

0% 1 facilities 2024-07-01
Huffman, Robert

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-01
Huffman, Robert

Corporate Director · Individual

0% 1 facilities 2022-01-01
Klopfenstein, Mary

Operational/Managerial Control · Individual

0% 2 facilities 2023-12-01
Martin, Douglas

Operational/Managerial Control · Individual

0% 2 facilities 2019-01-01
Martin, Douglas

Corporate Director · Individual

0% 2 facilities 2019-01-01
Mccoy, Michael

Operational/Managerial Control · Individual

0% 3 facilities 2022-11-16
Mccoy, Michael

Corporate Director · Individual

0% 3 facilities 2022-11-16
Mccoy, Michael

Corporate Officer · Individual

0% 3 facilities 2022-10-12
Mckillip, John

Operational/Managerial Control · Individual

0% 2 facilities 2019-01-01
Mckillip, John

Corporate Director · Individual

0% 2 facilities 2019-01-01
Mcnamee, Carla

Operational/Managerial Control · Individual

0% 2 facilities 2021-03-01
Mcnamee, Carla

Corporate Director · Individual

0% 2 facilities 2021-03-01
Rashid, John

Operational/Managerial Control · Individual

0% 3 facilities 2025-01-01
Riherd, Gina

Corporate Director · Individual

0% 1 facilities 2025-07-01
Rodriguez, Russell

Operational/Managerial Control · Individual

0% 1 facilities 2022-08-01
Ryon, Joel

Operational/Managerial Control · Individual

0% 3 facilities 2023-01-23
Southeast Iowa Regional Medical Center Inc

Operational/Managerial Control · Organization

0% 1 facilities 2010-12-16
Stephenson, Victoria

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-01
Stephenson, Victoria

Corporate Director · Individual

0% 1 facilities 2022-01-01
West, Amy

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-26
Yost, Michael

Operational/Managerial Control · Individual

0% 1 facilities 2023-02-13

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