Federal inspection record · CMS data as of October 1, 2026

Smyrna Care Center

200 Mayfield Drive, Smyrna, TN · (615) 355-0350

  • Special Focus Facility

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
125
Residents per day
96
Ownership
For-Profit
Chain
Exceptional Living Centers
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 26, 1983

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Smyrna Care Center carries 175.5 inspection points. That is fewer than 3% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 175.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

32 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 23 4 pts
E 3 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 26, 2026 · Standard inspection · Quality of Life and Care · F686 · Corrected July 26, 2026

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 27, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected May 16, 2026

Everything else, by area of care

Quality of Life and Care7D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 26, 2026 · Standard · F684 · Corrected July 26, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 26, 2026 · Standard · F689 · Corrected July 26, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 26, 2026 · Standard · F695 · Corrected July 26, 2026

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 26, 2020 · Standard · F677 · Corrected March 20, 2020

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 26, 2020 · Standard · F684 · Corrected March 20, 2020

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 26, 2020 · Standard · F695 · Corrected March 20, 2020

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 6, 2019 · Standard · F695 · Corrected April 10, 2019

Resident Rights6D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 26, 2026 · Standard · F550 · Corrected July 26, 2026

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    June 26, 2026 · Standard · F582 · Corrected July 26, 2026

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    June 26, 2026 · Standard · F628 · Corrected July 26, 2026

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 26, 2020 · Standard · F550 · Corrected March 20, 2020

  5. D

    Reasonably accommodate the needs and preferences of each resident.

    February 26, 2020 · Standard · F558 · Corrected March 20, 2020

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 6, 2019 · Standard · F550 · Corrected April 10, 2019

Nutrition and Dietary4F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 26, 2026 · Standard · F812 · Corrected July 26, 2026

  2. D

    Dispose of garbage and refuse properly.

    June 26, 2026 · Standard · F814 · Corrected July 26, 2026

  3. F

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    March 6, 2019 · Standard · F800 · Corrected April 10, 2019

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 6, 2019 · Standard · F812 · Corrected April 10, 2019

Resident Assessment and Care Planning4D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 26, 2026 · Standard · F657 · Corrected July 26, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 26, 2026 · Standard · F842 · Corrected July 26, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    February 26, 2020 · Standard · F641 · Corrected March 20, 2020

  4. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    March 6, 2019 · Standard · F644 · Corrected April 10, 2019

Pharmacy Service3E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 26, 2026 · Standard · F761 · Corrected July 26, 2026

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 6, 2019 · Standard · F761 · Corrected April 10, 2019

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 6, 2019 · Standard · F755 · Corrected April 10, 2019

Infection Control2F
  1. D

    Provide and implement an infection prevention and control program.

    June 26, 2026 · Standard · F880 · Corrected July 26, 2026

  2. F

    Provide and implement an infection prevention and control program.

    February 26, 2020 · Standard · F880 · Corrected March 20, 2020

Nursing and Physician Services2F
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    June 26, 2026 · Standard · F947 · Corrected July 26, 2026

  2. F

    Post nurse staffing information every day.

    February 26, 2020 · Standard · F732 · Corrected March 20, 2020

Administration1E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    June 26, 2026 · Standard · F867 · Corrected July 26, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 26, 2020 · Standard · F600 · Corrected March 20, 2020

Inspection history

  1. 2026-06-26

    16 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2020-02-26

    9 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2019-03-06

    7 health deficiencies · 5 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 34 min of nursing staff time a day, 35 min of it from a registered nurse.

This home

3 h 34 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 62% of nursing staff and 33% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$240,679 in federal fines on record over the past three years.

DatePenaltyAmount
2026-06-26Fine$57,664
2026-04-27Fine$183,015

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse1.91.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse1.91.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.8 pts better93.3%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts better97.3%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts worse3.5%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms2.1 pts better12.8%14.9%13.5%
Percentage of long-stay residents who lose too much weight3.4 pts worse9.4%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.7 pts better21.0%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.6 pts better15.4%17.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.3 pts better11.1%15.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.7 pts better9.8%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.2%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.3 pts better0.4%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence16.3 pts worse35.3%19.0%18.3%
Percentage of long-stay residents with pressure ulcers1.3 pts better3.5%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.7 pts worse74.7%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit11.1 pts worse22.4%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts worse2.9%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.3 pts better82.5%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.5 pts worse26.1%22.6%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Medical Rehabilitation Centers, LLC5% Or Greater Direct Ownership Interest · Organization100%10 facilities
Campbell, BrendaOperational/Managerial Control · Individual0%8 facilities
Campbell, BrendaAdp Of The SNF · Individual0%8 facilities
Lexington Health Management LLC5% Or Greater Indirect Ownership Interest · Organization0%9 facilities
Park, SeleenaManaging Control - Governing Body · Individual0%1 facilities
Park, SeleenaOperational/Managerial Control · Individual0%1 facilities
Park, SeleenaAdp Of The SNF · Individual0%1 facilities
Vollmer, DonaldManaging Control - Governing Body · Individual0%7 facilities
Vollmer, DonaldAdp Of The SNF · Individual0%7 facilities
Watts, Amy5% Or Greater Indirect Ownership Interest · Individual0%10 facilities
Watts, Walter5% Or Greater Indirect Ownership Interest · Individual0%10 facilities
Watts, WalterCorporate Officer · Individual0%10 facilities
Watts, WalterAdp Of The SNF · Individual0%10 facilities

·

Fire safety

25 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems6E
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 26, 2026 · K918 · Corrected July 22, 2026

  2. D

    Ensure proper usage of power strips and extension cords.

    June 26, 2026 · K920 · Corrected July 22, 2026

  3. D

    Ensure proper usage of power strips and extension cords.

    July 2, 2024 · K920 · Corrected August 4, 2024

  4. E

    Ensure proper usage of power strips and extension cords.

    February 26, 2020 · K920 · Corrected April 9, 2020

  5. D

    Meet requirements for the installation and maintenance of electrical systems.

    March 6, 2019 · K911 · Corrected April 10, 2019

  6. D

    Ensure proper usage of power strips and extension cords.

    March 6, 2019 · K920 · Corrected April 10, 2019

Smoke6F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 26, 2020 · K353 · Corrected March 17, 2020

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 26, 2020 · K321 · Corrected March 4, 2020

  3. D

    Provide properly protected cooking facilities.

    February 26, 2020 · K324 · Corrected March 4, 2020

  4. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 26, 2020 · K345 · Corrected March 4, 2020

  5. D

    Provide properly protected cooking facilities.

    March 6, 2019 · K324 · Corrected April 10, 2019

  6. D

    Inspect, test, and maintain automatic sprinkler systems.

    March 6, 2019 · K353 · Corrected April 5, 2019

Emergency Preparedness5D
  1. D

    Address subsistence needs for staff and patients.

    June 26, 2026 · E15 · Corrected July 22, 2026

  2. D

    Create arrangements with other facilities to receive patients.

    June 26, 2026 · E25 · Corrected July 22, 2026

  3. D

    Establish roles under a Waiver declared by secretary.

    June 26, 2026 · E26 · Corrected July 22, 2026

  4. D

    Provide emergency officials' contact information.

    June 26, 2026 · E31 · Corrected July 22, 2026

  5. D

    Conduct testing and exercise requirements.

    June 26, 2026 · E39 · Corrected July 22, 2026

Miscellaneous4D
  1. D

    Have simulated fire drills held at unexpected times.

    June 26, 2026 · K712 · Corrected July 22, 2026

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    June 26, 2026 · K741 · Corrected July 22, 2026

  3. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    February 26, 2020 · K741 · Corrected February 27, 2020

  4. D

    Have restrictions on the use of portable space heaters.

    February 26, 2020 · K781 · Corrected February 24, 2020

Services3F
  1. D

    Have properly installed electrical wiring and gas equipment.

    June 26, 2026 · K511 · Corrected July 22, 2026

  2. F

    Meet other general requirements that are deficient.

    February 26, 2020 · K500 · Corrected April 11, 2020

  3. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 26, 2020 · K521 · Corrected April 9, 2020

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 26, 2020 · K211 · Corrected March 17, 2020

·

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