Smyrna, TN

Smyrna Care Center

2-star overall rating with 2-star inspections with 9 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

200 Mayfield Drive, Smyrna, TN

(615) 355-0350

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

125

Certified beds

Average residents

73

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Exceptional Living Centers

Operator or chain grouping

Approved since

1983-10-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.71

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

2.12

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.89

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.77

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.43

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.51

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.68

CMS adjusted RN staffing hours

Adjusted total hours

3.74

CMS adjusted total nurse staffing hours

Case-mix index

1.42

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

57%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,305

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

17.31

Composite VBP score used to determine payment impact.

Payment multiplier

0.9818

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.26

Baseline 21.46% · Performance 19.46% · Measure score 4.26 · Achievement 4.26 · Improvement 4.01

Healthcare-associated infections

0

Baseline 6.24% · Performance 7.79% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0.13

Baseline 66.34% · Performance 63.73% · Measure score 0.13 · Achievement 0 · Improvement 0.13

Adjusted total nurse staffing

2.54

Baseline 4.32 hours · Performance 3.8 hours · Measure score 2.54 · Achievement 2.54 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.72%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 69 · Observed rate 7.25% · Lower 95% interval 6.47%
Discharge to community 57.08%
50.57%
6.5 pts better
No Different than the National Rate · Eligible stays 50 · Observed rate 48% · Lower 95% interval 43.01%
Medicare spending per beneficiary 1.12
1.02
0.1 pts worse
Drug regimen review with follow-up 93.88%
95.27%
1.4 pts worse
Numerator 46 · Denominator 49
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 49
Discharge self-care score 53.57%
53.69%
0.1 pts worse
Numerator 15 · Denominator 28
Discharge mobility score 39.29%
50.94%
11.6 pts worse
Numerator 11 · Denominator 28
Pressure ulcers or injuries, new or worsened 8.16%
2.29%
5.9 pts worse
Numerator 4 · Denominator 49 · Adjusted rate 6.31%
Healthcare-associated infections requiring hospitalization 7.79%
7.12%
0.7 pts worse
No Different than the National Rate · Eligible stays 40 · Observed rate 12.5% · Lower 95% interval 5.49%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 98
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 39.29%
56.45%
17.2 pts worse
Numerator 11 · Denominator 28
Transfer of health information to provider 61.9%
95.95%
34.1 pts worse
Numerator 13 · Denominator 21
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 17.24%
25.2%
8 pts worse
Numerator 5 · Denominator 29

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
1.6
0.4 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.6 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.6
0.5 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.3 · Expected 2.0 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 78.7%
89.9%
11.2 pts worse
93.4%
14.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 70.9% · Q2 74.0% · Q3 84.0% · Q4 88.1% · 4Q avg 78.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.9%
94.5%
1.6 pts worse
95.5%
2.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 92.9%
Percentage of long-stay residents experiencing one or more falls with major injury 1.0%
3.6%
2.6 pts better
3.3%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 0.0% · Q3 0.0% · Q4 1.5% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.1%
11.8%
6.7 pts better
11.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 6.1% · Q3 6.9% · Q4 5.5% · 4Q avg 5.1%
Percentage of long-stay residents who lose too much weight 2.0%
6.2%
4.2 pts better
5.4%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 3.3% · Q3 1.6% · Q4 1.7% · 4Q avg 2.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 30.7%
32.2%
1.5 pts better
19.6%
11.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.6% · Q2 34.4% · Q3 29.7% · Q4 21.3% · 4Q avg 30.7%
Percentage of long-stay residents who received an antipsychotic medication 12.9%
18.1%
5.2 pts better
16.7%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 13.6% · Q3 12.2% · Q4 14.0% · 4Q avg 12.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 23.6%
19.9%
3.7 pts worse
16.3%
7.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.1% · Q2 23.9% · Q4 21.2% · 4Q avg 23.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 20.3%
15.3%
5 pts worse
14.9%
5.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 21.1% · Q3 32.8% · Q4 17.6% · 4Q avg 20.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
0.9%
0.2 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.1% · Q3 1.0% · Q4 1.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.4%
1.9%
0.5 pts better
1.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 1.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.6%
20.2%
15.4 pts worse
19.8%
15.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.9% · Q2 32.6% · Q3 39.4% · Q4 36.9% · 4Q avg 35.6%
Percentage of long-stay residents with pressure ulcers 5.4%
5.4%
About the same
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 5.8% · Q3 7.3% · Q4 2.9% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 38.2%
79.6%
41.4 pts worse
81.7%
43.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 43.5% · Q2 39.2% · Q3 29.8% · Q4 41.6% · 4Q avg 38.2%
Percentage of short-stay residents who had an outpatient emergency department visit 13.7%
11.2%
2.5 pts worse
12.0%
1.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.7% · Observed 17.0% · Expected 13.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.6%
1.1 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.4% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 41.9%
79.8%
37.9 pts worse
79.7%
37.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 41.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.3%
22.2%
0.9 pts better
23.9%
2.6 pts better
Short Stay · 20240701-20250630 · Adjusted 21.3% · Observed 26.4% · Expected 29.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2020-02-26 · Fire 2020-02-26

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2019-03-06 · Fire 2019-03-06

7 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2018-01-24 · Fire 2018-01-24

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-07-02

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-08-04

F · Potential for more than minimal harm 2020-02-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-03-17

F · Potential for more than minimal harm 2020-02-26

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2020-04-11

F · Potential for more than minimal harm 2020-02-26

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2020-04-09

E · Potential for more than minimal harm 2020-02-26

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2020-04-09

D · Potential for more than minimal harm 2020-02-26

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2020-03-17

D · Potential for more than minimal harm 2020-02-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2020-03-04

D · Potential for more than minimal harm 2020-02-26

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2020-03-04

D · Potential for more than minimal harm 2020-02-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-04

D · Potential for more than minimal harm 2020-02-26

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-02-27

D · Potential for more than minimal harm 2020-02-26

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2020-02-24

D · Potential for more than minimal harm 2019-03-06

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-04-05

D · Potential for more than minimal harm 2019-03-06

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-04-10

D · Potential for more than minimal harm 2018-01-24

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-02-05

D · Potential for more than minimal harm 2018-01-24

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2018-02-05

D · Potential for more than minimal harm 2018-01-24

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2018-02-05

D · Potential for more than minimal harm 2018-01-24

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2018-02-05

D · Potential for more than minimal harm 2018-01-24

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2018-02-05

Inspection history

Recent health citations

F · Potential for more than minimal harm 2020-02-26

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2020-03-20

F · Potential for more than minimal harm 2020-02-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-20

D · Potential for more than minimal harm 2020-02-26

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-03-20

F · Potential for more than minimal harm 2019-03-06

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2019-04-10

F · Potential for more than minimal harm 2019-03-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-04-10

E · Potential for more than minimal harm 2019-03-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-04-10

D · Potential for more than minimal harm 2019-03-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-04-10

G · Actual harm 2018-01-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2018-02-12

G · Actual harm 2018-01-24

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2018-02-12

G · Actual harm 2018-01-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2018-02-12

G · Actual harm 2018-01-24

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2018-02-12

G · Actual harm 2018-01-24

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2018-02-12

F · Potential for more than minimal harm 2018-01-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2018-02-12

D · Potential for more than minimal harm 2018-01-24

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2018-02-12

Penalties and ownership

What sits behind the stars

Ownership

Medical Rehabilitation Centers, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 11 facilities 2023-02-01
Campbell, Brenda

Operational/Managerial Control · Individual

0% 10 facilities 2023-02-01
Lexington Health Management LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 9 facilities 2023-02-01
Park, Seleena

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-23
Watts, Amy

5% Or Greater Indirect Ownership Interest · Individual

0% 9 facilities 2023-02-01
Watts, Walter

5% Or Greater Indirect Ownership Interest · Individual

0% 11 facilities 2023-02-01
Watts, Walter

Corporate Officer · Individual

0% 11 facilities 2023-02-01

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