Needham, MA

Skilled Nursing Facility At North Hill (The)

4-star overall rating with 3-star inspections with $16,153 in total fines with 3 recent health deficiencies

865 Central Avenue, Needham, MA

(781) 444-9910

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

72

Certified beds

Average residents

65

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1985-01-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.47

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.74

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

4.12

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

6.33

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

2.21

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

5.93

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

1.14

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.60

CMS adjusted RN staffing hours

Adjusted total hours

6.87

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

16%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

17%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

64

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

90.21

Composite VBP score used to determine payment impact.

Payment multiplier

1.0273

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

10

Baseline 18.49% · Performance 16.67% · Measure score 10 · Achievement 10 · Improvement 9

Healthcare-associated infections

7.09

Baseline 5.62% · Performance 5.72% · Measure score 7.09 · Achievement 7.09 · Improvement 0

Total nurse turnover

8.99

Baseline 18.56% · Performance 26.92% · Measure score 8.99 · Achievement 8.99 · Improvement 0

Adjusted total nurse staffing

10

Baseline 7.17 hours · Performance 6.65 hours · Measure score 10 · Achievement 10 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.69%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 294 · Observed rate 6.46% · Lower 95% interval 7.46%
Discharge to community 62.95%
50.57%
12.4 pts better
Better than the National Rate · Eligible stays 270 · Observed rate 65.19% · Lower 95% interval 58.56%
Medicare spending per beneficiary 0.85
1.02
0.2 pts better
Drug regimen review with follow-up 75.69%
95.27%
19.6 pts worse
Numerator 109 · Denominator 144
Falls with major injury 2.08%
0.77%
1.3 pts worse
Numerator 3 · Denominator 144
Discharge self-care score 59.65%
53.69%
6 pts better
Numerator 68 · Denominator 114
Discharge mobility score 62.28%
50.94%
11.3 pts better
Numerator 71 · Denominator 114
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 144 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.72%
7.12%
1.4 pts better
No Different than the National Rate · Eligible stays 176 · Observed rate 2.84% · Lower 95% interval 2.84%
Staff COVID-19 vaccination coverage 25.64%
8.2%
17.4 pts better
Numerator 50 · Denominator 195
Staff flu vaccination coverage 68.16%
42%
26.2 pts better
Numerator 152 · Denominator 223
Discharge function score 70.18%
56.45%
13.7 pts better
Numerator 80 · Denominator 114
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 25 · Denominator 25
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 87 · Denominator 87
Resident COVID-19 vaccinations up to date 72.06%
25.2%
46.9 pts better
Numerator 49 · Denominator 68

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.6
1.9
0.7 pts worse
1.9
0.7 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 1.9 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.5
0.5 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.8 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
92.2%
7.4 pts better
93.4%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.2% · Q4 100.0% · 4Q avg 99.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.8%
3.5%
2.3 pts worse
3.3%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 6.8% · Q3 5.4% · Q4 5.5% · 4Q avg 5.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.0%
12.0%
11 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.8% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0%
Percentage of long-stay residents who lose too much weight 4.6%
5.2%
0.6 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 5.6% · Q3 0.0% · Q4 4.3% · 4Q avg 4.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.4%
19.2%
7.8 pts better
19.6%
8.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.2% · Q2 10.7% · Q3 10.0% · Q4 14.9% · 4Q avg 11.4%
Percentage of long-stay residents who received an antipsychotic medication 21.8%
22.5%
0.7 pts better
16.7%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 22.5% · Q3 19.5% · Q4 18.2% · 4Q avg 21.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.7%
17.7%
10 pts worse
16.3%
11.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.4% · Q2 39.7% · Q3 14.7% · Q4 29.4% · 4Q avg 27.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 31.8%
17.6%
14.2 pts worse
14.9%
16.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.7% · Q2 47.2% · Q3 23.4% · Q4 21.7% · 4Q avg 31.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.5%
1.0%
1.5 pts worse
1.0%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 4.3% · Q3 1.7% · Q4 1.7% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.1%
2.0%
2.1 pts worse
1.7%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 3.5% · Q3 1.8% · Q4 3.6% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.6%
21.7%
4.1 pts better
19.8%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 27.8% · Q3 7.7% · Q4 9.2% · 4Q avg 17.6%
Percentage of long-stay residents with pressure ulcers 1.6%
4.6%
3 pts better
5.1%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 4.2% · Q4 2.2% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
77.1%
21.7 pts better
81.7%
17.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 98.8% · Q3 98.6% · Q4 98.9% · 4Q avg 98.8%
Percentage of short-stay residents who had an outpatient emergency department visit 11.8%
11.8%
About the same
12.0%
0.2 pts better
Short Stay · 20240701-20250630 · Adjusted 11.8% · Observed 10.1% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.3%
0.5 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
77.7%
22.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.0%
25.8%
1.2 pts worse
23.9%
3.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.0% · Observed 21.0% · Expected 18.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-18 · Fire 2025-07-18

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-07-11 · Fire 2024-07-11

5 health deficiencies

Top issue: Infection Control (2 deficiencies)

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2023-05-18 · Fire 2023-05-18

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-31

F · Potential for more than minimal harm 2023-05-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-30

F · Potential for more than minimal harm 2023-05-18

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-06-30

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-18

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-21

J · Immediate jeopardy 2025-01-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-29

J · Immediate jeopardy 2025-01-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-29

E · Potential for more than minimal harm 2024-07-11

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-05

D · Potential for more than minimal harm 2023-05-18

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-06-19

D · Potential for more than minimal harm 2023-05-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-19

D · Potential for more than minimal harm 2023-05-18

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-06-19

Penalties and ownership

What sits behind the stars

$16,153 2025-01-15

Fine

Fine · fine $16,153

Fine

Ownership

4m Building Solutions, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2019-07-22
Barth, Suzanne

Corporate Director · Individual

0% 1 facilities 2022-04-01
Benoit, Paul

Operational/Managerial Control · Individual

0% 1 facilities 2001-06-24
Bere, Karalyn

Corporate Officer · Individual

0% 1 facilities 2024-09-15
Bermudez, Emily

Operational/Managerial Control · Individual

0% 1 facilities 2023-03-06
Corsini, Russell

Corporate Director · Individual

0% 1 facilities 2016-04-01
Creed, Sarah

Corporate Director · Individual

0% 1 facilities 2015-04-01
Davis, Richard

Corporate Director · Individual

0% 3 facilities 2016-04-01
Downey, Susan

Operational/Managerial Control · Individual

0% 5 facilities 2022-03-28
Downey, Susan

Corporate Director · Individual

0% 5 facilities 2024-03-31
Fischer, Stephen

Corporate Director · Individual

0% 1 facilities 2024-04-01
Frias, Joseph

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-15
Frias, Joseph

Corporate Officer · Individual

0% 1 facilities 2023-07-15
Goff, Stewart

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-12
Goff, Stewart

Corporate Director · Individual

0% 1 facilities 2025-02-12
Grimes, Kevin

Corporate Director · Individual

0% 1 facilities 2018-04-01
Handel, Elizabeth

Corporate Director · Individual

0% 1 facilities 2024-04-01
Hoffmann, Nancy

Corporate Director · Individual

0% 1 facilities 2017-04-01
Mahoney, William

Corporate Director · Individual

0% 1 facilities 2024-04-01
Mellace, Susan

Corporate Director · Individual

0% 1 facilities 2015-04-01
Merchant, Asif

Operational/Managerial Control · Individual

0% 6 facilities 2023-06-01
Pingitore, Peter

Corporate Director · Individual

0% 1 facilities 2024-04-01
Reich Weil, Amy

Corporate Director · Individual

0% 1 facilities 2018-04-01
Sadia's Health And Wellness Consulting, Inc

Operational/Managerial Control · Organization

0% 1 facilities 2021-11-08
Vasconcelles, Martina Anne Oechsle

Corporate Director · Individual

0% 1 facilities 2016-04-01

Nearby options

Other facilities in reach

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Elizabeth Seton

Wellesley, MA

5-star overall rating with 5-star inspections

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#3

Stone Rehabilitation And Senior Living

Newton Upper Falls, MA

3-star overall rating with 3-star inspections with $16,195 in total fines with 9 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$16,195

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