Needham, MA

Skilled Nursing Facility At North Hill (The)

4-star overall rating with 3-star inspections with $16,153 in total fines with 3 recent health deficiencies

865 Central Avenue, Needham, MA

(781) 444-9910

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

72

Certified beds

Average residents

65

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1985-01-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.47

Registered nurse staffing

LPN hours / resident day

0.74

Licensed practical nurse staffing

Aide hours / resident day

4.12

Nurse aide staffing

Weekend hours

5.93

Weekend nurse staffing

RN turnover

16%

Annual RN turnover

Total nurse turnover

17%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.6
1.9
0.7 pts worse
1.9
0.7 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.5
0.5 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
92.2%
7.4 pts better
93.4%
6.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.8%
3.5%
2.3 pts worse
3.3%
2.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.0%
12.0%
11 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.6%
5.2%
0.6 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.4%
19.2%
7.8 pts better
19.6%
8.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 21.8%
22.5%
0.7 pts better
16.7%
5.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 27.7%
17.7%
10 pts worse
16.3%
11.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 31.8%
17.6%
14.2 pts worse
14.9%
16.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.5%
1.0%
1.5 pts worse
1.0%
1.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 4.1%
2.0%
2.1 pts worse
1.7%
2.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.6%
21.7%
4.1 pts better
19.8%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.6%
4.6%
3 pts better
5.1%
3.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
77.1%
21.7 pts better
81.7%
17.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 11.8%
11.8%
About the same
12.0%
0.2 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.3%
0.5 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
77.7%
22.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.0%
25.8%
1.2 pts worse
23.9%
3.1 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-18 · Fire 2025-07-18

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-07-11 · Fire 2024-07-11

5 health deficiencies

Top issue: Infection Control (2 deficiencies)

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2023-05-18 · Fire 2023-05-18

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-31

F · Potential for more than minimal harm 2023-05-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-30

F · Potential for more than minimal harm 2023-05-18

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-06-30

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-18

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-21

J · Immediate jeopardy 2025-01-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-29

J · Immediate jeopardy 2025-01-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-29

E · Potential for more than minimal harm 2024-07-11

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-05

D · Potential for more than minimal harm 2023-05-18

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-06-19

D · Potential for more than minimal harm 2023-05-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-19

D · Potential for more than minimal harm 2023-05-18

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-06-19

Penalties and ownership

What sits behind the stars

$16,153 2025-01-15

Fine

Fine · fine $16,153

Fine

Ownership

4m Building Solutions, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2019-07-22
Barth, Suzanne

Corporate Director · Individual

0% 1 facilities 2022-04-01
Benoit, Paul

Operational/Managerial Control · Individual

0% 1 facilities 2001-06-24
Bere, Karalyn

Corporate Officer · Individual

0% 1 facilities 2024-09-15
Bermudez, Emily

Operational/Managerial Control · Individual

0% 1 facilities 2023-03-06
Corsini, Russell

Corporate Director · Individual

0% 1 facilities 2016-04-01
Creed, Sarah

Corporate Director · Individual

0% 1 facilities 2015-04-01
Davis, Richard

Corporate Director · Individual

0% 3 facilities 2016-04-01
Downey, Susan

Operational/Managerial Control · Individual

0% 5 facilities 2022-03-28
Downey, Susan

Corporate Director · Individual

0% 5 facilities 2024-03-31
Fischer, Stephen

Corporate Director · Individual

0% 1 facilities 2024-04-01
Frias, Joseph

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-15
Frias, Joseph

Corporate Officer · Individual

0% 1 facilities 2023-07-15
Goff, Stewart

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-12
Goff, Stewart

Corporate Director · Individual

0% 1 facilities 2025-02-12
Grimes, Kevin

Corporate Director · Individual

0% 1 facilities 2018-04-01
Handel, Elizabeth

Corporate Director · Individual

0% 1 facilities 2024-04-01
Hoffmann, Nancy

Corporate Director · Individual

0% 1 facilities 2017-04-01
Mahoney, William

Corporate Director · Individual

0% 1 facilities 2024-04-01
Mellace, Susan

Corporate Director · Individual

0% 1 facilities 2015-04-01
Merchant, Asif

Operational/Managerial Control · Individual

0% 6 facilities 2023-06-01
Pingitore, Peter

Corporate Director · Individual

0% 1 facilities 2024-04-01
Reich Weil, Amy

Corporate Director · Individual

0% 1 facilities 2018-04-01
Sadia's Health And Wellness Consulting, Inc

Operational/Managerial Control · Organization

0% 1 facilities 2021-11-08
Vasconcelles, Martina Anne Oechsle

Corporate Director · Individual

0% 1 facilities 2016-04-01

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Overall
5 / 5
Health
5 / 5
Staffing
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Fines
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#3

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3-star overall rating with 3-star inspections with $16,195 in total fines with 9 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$16,195

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