Owensboro, KY

Signature Healthcare at Hillcrest

4-star overall rating with 4-star inspections with 2 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

3740 Old Hartford Road, Owensboro, KY

(270) 684-7259

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

156

Certified beds

Average residents

125

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Signature Healthcare

Operator or chain grouping

Approved since

1972-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

71 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.00

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.30

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.37

Nurse aide staffing · state 2.43 · national 2.35

Total nurse hours

3.67

All reported nurse hours · state 4.01 · national 3.89

Licensed hours

1.30

RN + LPN hours · state 1.58 · national 1.54

Weekend hours

3.21

Weekend nurse staffing · state 3.50 · national 3.43

Weekend RN hours

0.66

Weekend registered nurse coverage · state 0.52 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.95

CMS adjusted RN staffing hours

Adjusted total hours

3.49

CMS adjusted total nurse staffing hours

Case-mix index

1.44

Higher values indicate more complex resident acuity

RN turnover

31%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

45%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,761

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

10.63

Composite VBP score used to determine payment impact.

Payment multiplier

0.9809

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.71% · Performance 22.31% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.87% · Performance 8.77% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

3.35

Baseline 43.48% · Performance 50.00% · Measure score 3.35 · Achievement 3.35 · Improvement 0

Adjusted total nurse staffing

0.91

Baseline 3.73 hours · Performance 3.34 hours · Measure score 0.91 · Achievement 0.91 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.12%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 152 · Observed rate 8.55% · Lower 95% interval 6.93%
Discharge to community 46.43%
50.57%
4.1 pts worse
No Different than the National Rate · Eligible stays 146 · Observed rate 41.78% · Lower 95% interval 39.45%
Medicare spending per beneficiary 1.31
1.02
0.3 pts worse
Drug regimen review with follow-up 97.79%
95.27%
2.5 pts better
Numerator 133 · Denominator 136
Falls with major injury 1.47%
0.77%
0.7 pts worse
Numerator 2 · Denominator 136
Discharge self-care score 44.09%
53.69%
9.6 pts worse
Numerator 41 · Denominator 93
Discharge mobility score 37.63%
50.94%
13.3 pts worse
Numerator 35 · Denominator 93
Pressure ulcers or injuries, new or worsened 2.21%
2.29%
0.1 pts better
Numerator 3 · Denominator 136 · Adjusted rate 1.77%
Healthcare-associated infections requiring hospitalization 8.77%
7.12%
1.6 pts worse
No Different than the National Rate · Eligible stays 109 · Observed rate 9.17% · Lower 95% interval 5.68%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 169
Staff flu vaccination coverage 7.01%
42%
35 pts worse
Numerator 15 · Denominator 214
Discharge function score 40.86%
56.45%
15.6 pts worse
Numerator 38 · Denominator 93
Transfer of health information to provider 69.23%
95.95%
26.7 pts worse
Numerator 27 · Denominator 39
Transfer of health information to patient 85.42%
96.28%
10.9 pts worse
Numerator 41 · Denominator 48
Resident COVID-19 vaccinations up to date 2.82%
25.2%
22.4 pts worse
Numerator 2 · Denominator 71

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.5
1.9
0.6 pts worse
1.9
0.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 2.5 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.2
2.2
About the same
1.8
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.2 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.7%
94.3%
0.6 pts worse
93.4%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 90.7% · Q2 92.0% · Q3 97.2% · Q4 95.1% · 4Q avg 93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
96.2%
2.2 pts better
95.5%
2.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of long-stay residents experiencing one or more falls with major injury 4.2%
3.8%
0.4 pts worse
3.3%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 4.4% · Q3 3.8% · Q4 2.9% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 11.5%
15.2%
3.7 pts better
11.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 6.6% · Q3 6.9% · Q4 27.4% · 4Q avg 11.5%
Percentage of long-stay residents who lose too much weight 7.5%
6.7%
0.8 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 10.2% · Q3 9.4% · Q4 7.5% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 31.2%
29.6%
1.6 pts worse
19.6%
11.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.4% · Q2 31.1% · Q3 33.0% · Q4 28.3% · 4Q avg 31.2%
Percentage of long-stay residents who received an antipsychotic medication 13.1%
17.6%
4.5 pts better
16.7%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.6% · Q2 12.8% · Q3 14.3% · Q4 14.0% · 4Q avg 13.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 2.8%
17.3%
14.5 pts better
16.3%
13.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 5.8% · Q3 0.0% · Q4 2.3% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 3.6%
15.6%
12 pts better
14.9%
11.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 1.0% · Q3 2.0% · Q4 5.3% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
1.7%
0.5 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.9% · Q3 1.0% · Q4 1.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.5%
19.8%
5.7 pts worse
19.8%
5.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.3% · Q2 25.0% · Q3 24.4% · Q4 26.5% · 4Q avg 25.5%
Percentage of long-stay residents with pressure ulcers 5.9%
5.5%
0.4 pts worse
5.1%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 7.7% · Q3 5.0% · Q4 9.5% · 4Q avg 5.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.3%
83.8%
4.5 pts better
81.7%
6.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 90.6% · Q2 86.0% · Q3 87.0% · Q4 89.3% · 4Q avg 88.3%
Percentage of short-stay residents who had an outpatient emergency department visit 11.7%
13.9%
2.2 pts better
12.0%
0.3 pts better
Short Stay · 20240701-20250630 · Adjusted 11.7% · Observed 11.8% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.8%
1.8 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.1%
83.6%
3.5 pts better
79.7%
7.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.7%
24.5%
4.8 pts better
23.9%
4.2 pts better
Short Stay · 20240701-20250630 · Adjusted 19.7% · Observed 18.2% · Expected 22.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-18 · Fire 2025-04-18

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2020-01-30 · Fire 2020-01-30

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2018-11-15 · Fire 2018-11-15

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-04-18

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-04-29

F · Potential for more than minimal harm 2020-01-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-03-13

D · Potential for more than minimal harm 2020-01-30

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2020-03-13

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-04-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-29

D · Potential for more than minimal harm 2025-04-18

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-04-29

D · Potential for more than minimal harm 2018-11-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2018-12-21

D · Potential for more than minimal harm 2018-11-15

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2018-12-21

D · Potential for more than minimal harm 2018-11-15

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2018-12-21

D · Potential for more than minimal harm 2018-11-15

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2018-12-21

D · Potential for more than minimal harm 2018-11-15

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2018-12-21

Penalties and ownership

What sits behind the stars

Ownership

Shc Ky Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 8 facilities 2014-04-01
Asbr Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 32 facilities 2018-05-01
Conley, William

Operational/Managerial Control · Individual

0% 1 facilities 2018-09-01
Conley, William

W-2 Managing Employee · Individual

0% 1 facilities 2018-09-01
Harrison, John

Corporate Officer · Individual

0% 68 facilities 2014-04-01
Jjla LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 64 facilities 2014-04-01
Lpsnf LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 37 facilities 2014-04-01
Shc LP Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 30 facilities 2014-04-01
Smedra, Ira

5% Or Greater Indirect Ownership Interest · Individual

0% 98 facilities 2014-04-01
Steier Iii, Elmer

5% Or Greater Indirect Ownership Interest · Individual

0% 66 facilities 2014-04-01
Wheaten LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 67 facilities 2014-04-01

Nearby options

Other facilities in reach

#1

Wellington Parc of Owensboro

Owensboro, KY

4-star overall rating with 4-star inspections with 1 recent health deficiencies

Overall
4 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#2

Carmel Home

Owensboro, KY

4-star overall rating with 4-star inspections with $40,173 in total fines with 8 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
0 / 5
Fines
$40,173
#3

Chautauqua Health and Rehabilitation

Owensboro, KY

1-star overall rating with 1-star inspections with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$0

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